City of Austin | Performance Measures

City of Austin

Performance Measures

Police
Department Director: Joseph Chacon - Chief of Police
Department Website: https://www.austintexas.gov/department/police
Department Phone: 3-1-1

Department Mission

To keep you, your family, and our community safe through innovative strategies and community engagement.

Department Goals

Investigations: Investigate crimes in order to clear crimes and obtain justice for victims.
Traffic: Collaborate and work with the community, city, regional, and state assets to improve traffic safety within the City.
Building Community Relationships: Continue to engage the Community to provide the police service they expect, and be a collaborating department that is trusted and respected by all in the community to make Austin the safest city.
Prevention of Crime: Conduct visible efforts with patrol and specialized units to interdict criminal activity and provide responsive service, and address crime through innovative strategies and community engagement.

Key Performance Indicators

  1. Count of Crimes against Persons Cleared
  2. Count of Crimes against Property Cleared
  3. Count of Crimes against Society Cleared
  4. Crimes against Persons Rate per 1,000
  5. Crimes against Property Rate per 1,000
  6. Crimes against Society Rate per 1,000
  7. Percent of Community Engagement Time Available
  8. Percent of residents who are satisfied with the overall quality of police services
  9. Rate of traffic fatalities per 100,000 population
  10. Total police response time for EMERGENCY and URGENT calls