City of Austin - ePerformance Measures

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Key Performance Measures: Austin Code
Performance Measure Activity Program
1 Citizen satisfaction with Austin Code enforcement services Code Education and Collaboration Investigations and Compliance
2 Percentage of confirmed violation cases that met compliance within the reporting period Case Investigation Investigations and Compliance
3 Percentage of quasi/judicial cases escalated within reporting period and have met compliance Case Review, Preparation, and Enforcement Involuntary Code Enforcement