City of Austin - ePerformance Measures

ePerf Logo
Home All City Departments Definitions
Key Performance Measures: Austin Convention Center
Performance Measure Activity Program
1 Achieve an overall customer satisfaction survey target of 4.55 (5.0 scale) Departmental Support Services Support Services
2 Convention Center staff satisfied with the Professional Development training offered by the Department Departmental Support Services Support Services
3 Exhibit Hall and Ballroom occupancy level for revenue generating events Sales and Contracting Event Operations
4 Maintain a minimum ending balance equivalent to 180 days of operating requirements Departmental Support Services Support Services