City of Austin - ePerformance Measures

ePerf Logo
Home All City Departments Definitions
Key Performance Measures: Communications and Public Information
Performance Measure Activity Program
1 Aggregate internal satisfaction with CPIO services Departmental Support Services Support Services
2 Percent of employee respondents reporting knowledge of specific City issues Community Engagement Community Engagement
3 Percent of media who respond positively in regard to interactions with CPIO Media Relations Media Relations
4 Percent of residents satisfied with City communications Community Engagement Community Engagement
5 Percent of residents that believe Austin values dialogue between residents and government Community Engagement Community Engagement
6 Percent of residents who access ATXN programming Video Production Services Video Production Services
7 Percent of users who find information easy to find on City website Web Services & Graphic Design Web Services & Graphic Design