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Key Performance Measures: Communications and Public Information

Performance Measure	Activity	Program
1 Aggregate internal satisfaction with CPIO services	Departmental Support Services	Support Services
2 Percent of employee respondents reporting knowledge of specific City issues	Community Engagement	Community Engagement
3 Percent of media who respond positively in regard to interactions with CPIO	Media Relations	Media Relations
4 Percent of residents satisfied with City communications	Community Engagement	Community Engagement
5 Percent of residents that believe Austin values dialogue between residents and government	Community Engagement	Community Engagement
6 Percent of residents who access ATXN programming	Video Production Services	Video Production Services
7 Percent of users who find information easy to find on City website	Web Services & Graphic Design	Web Services & Graphic Design