City of Austin | Performance Measures

City of Austin

Performance Measures

Key Performance Measures: Communications and Public Information
Performance Measure Activity Program
1 Aggregate internal satisfaction with CPIO services
2 Percent of employee respondents reporting knowledge of specific City issues
3 Percent of media who respond positively in regard to interactions with CPIO
4 Percent of residents satisfied with City communications
5 Percent of residents that believe Austin values dialogue between residents and government
6 Percent of residents who access ATXN programming
7 Percent of users who find information easy to find on City website