City of Austin - ePerformance Measures

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Austin Convention Center
Approved Amount: $ 0
Approved FTE: 0.00
Department Director: Trisha Tatro - Director
Department Website: http://www.austinconventioncenter.com
Department Phone: 512-404-4000
Performance Measure Information
Name: Percentage of Help desk Tickets closed by Target date
Description: This measure is to determine the timely problem-solving capability of the department's IT support staff.
Type: Result

Current Data - Quarterly

2022 Target Q1 Q2 Q3 Q4 2022 Actuals
85 100 23 36 0 No Data

History Data

FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target
88.69 81.63 90 80 61 85 85