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Frequently Asked Questions

The $393 application fee and $50.00 notification fee, for a total of $443,  must both be paid in full via cash, check, or money-order, payable to: the City of Austin, Code Department.
At this time the program does not accept credit cards or online payments and exact change is required for cash payments. The application fee is non-refundable.

Every person owning, operating, managing, controlling, or collecting payment for occupancy in any hotel (or short-term rental) shall collect the Hotel Occupancy Tax from their guests for the City.

The Short-Term Rental Operating License is for valid for 12-months from the time of approval and may be renewed on an annual basis.

The Short-Term Rental review fee is $393.00. There is also a notification cost of $50.00 from the Planning & Development Review Department to notify adjacent neighbors as outlined in the amended ordinance. A total of $443.00 is due at the time your application is submitted. The fee is non-refundable. 

The Short-Term Rental Operating License is non-transferable per Ordinance #20120802-122, “a license may not be transferred and does not covey with the sale or transfer or the property”.

A Certificate of Occupancy, or “CO” can be obtained at no cost from the City of Austin, Building Inspections Division located at: One Texas Center, 505 Barton Springs Road, 3rd Floor. If you do not have a Certificate of Occupancy, call 512-978-4000 press 2; then press 3 to request a copy.

If the City of Austin does not have a copy of the property’s Certificate of Occupancy, you have two options:


If you are unable to obtain a Certificate of Occupancy, you may hire a certified third-party inspector. The inspector must use this Third Party STR Inspection Checklist

A professional inspector certified by the  Texas Real Estate Commission or a Residential Combination Inspector certified by the  International Code Council (ICC) must inspect the dwelling. The City of Austin cannot recommend an inspector for you. To locate an ICC-certified inspector, complete a Web search for “home inspectors” and then verify the inspector holds a current ICC certification. A copy of the receipt for the service must be attached to the inspection and the inspector must state the structure is safe to occupy. If there is an unsafe deficiency, a license cannot be approved until the deficiency is corrected and re-inspected by the inspector. If deficiencies are noted that do not create an unsafe condition, your license can be issued, but the items will need to be corrected. A follow-up inspection may be conducted by Code Officers and failure to correct all deficiencies can be cause for suspension or revocation of your operating license.

Failure to register is equivalent to operating without a license and may result in enforcement action, including citations.

You may call the City of Austin, Financial Services: Controller's Office at 512-974-2590, then press 1, or email: