DSD is committed to conducting annual customer satisfaction polls to gather input on how the department can improve the service level provided to its customers. The polls are administered by ETC Institute.
2016 - 2020 Year-over-Year Summary (PDF) (3 MB)
2020 Poll (PDF) (2.7 MB)
2018 Poll (PDF) (10.61 MB)
2017 Poll (PDF) (14.2 MB)
2016 Poll (PDF) (2.1 MB)
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