Customer Satisfaction Poll Results

DSD is committed to conducting annual customer satisfaction polls to gather input on how the department can improve the service level provided to its customers. The polls are administered by ETC Institute. The results of both polls are listed on this webpage:

2018 Poll (PDF) (10.61 MB)

2017 Poll (PDF) (74 pp, 14.2 MB)

2016 Poll (PDF) (294 pp, 2.1 MB)