City staff work everyday on programs and with partners to help those experiencing homelessness. Here are City of Austin Programs working to prevent and solve Homelessness.
Access to City services listed here may be impacted by COVID-19. Please find the latest list of services available across the city and information about how to access them here.
Austin Homelessness Advisory Council (AHAC)
The Austin Homelessness Advisory Council (AHAC), previously named the Austin Homelessness Advisory Committee, is a group of approximately 15 individuals with lived experience with homelessness in Austin. AHAC is facilitated and administratively supported by DACC and meets on a biweekly basis to provide input on processes, programs, and practices impacting and serving individuals experiencing homelessness.
For more information or to schedule time on one of their agendas, you may reach out to Laura Williamson at Laura.Williamson2@austintexas.gov or by phone at (512) 974-1233.
Austin Public Library
Austin Public Library provides services to persons experiencing homelessness every day. At its core, the Library connects people to the resources they need and is a critical component in caring for members of our community experiencing homelessness.
- Shelter and Safety
- Wifi/Internet Access
- Physical and Virtual Collection
Services Specifically for Persons Experiencing Homelessness
- Library Community Services Coordinators help persons experiencing homelessness navigate library resources
- The Library implemented “wraparound” services, as a collaborative model, to help individuals find, understand, and connect to basic services to improve their quality of life. By centralizing services at certain locations, service providers are able to meet individuals where they are to help individuals navigate to behavior health care, medical care, employment assistance, shelter, food, clothing, and housing.
- The Library welcomes partners to its locations to provide services, such as
- Integral Care/HOST & PATH Outreach Teams
- Central Health Medical Access Program (MAP) cards
- Central Health Medical Mobile Team
- Downtown Austin Community Court, Social Worker Group Counseling
- In FY20, the Library’s budget will include $6,000 for mental health training for library employees
Austin Resource Center for the Homeless (ARCH)
ARCH is a city-owned housing-focused men’s shelter located in downtown Austin, managed by Front Steps. It offers emergency shelter, basic services and connections to housing for 130 men.
- Case management
- Job placement
- Legal assistance
- Veteran services
- Mental health services
- Healthcare through the CommUnity Care Clinic
Physical Address: 500 E 7th Street, Austin, TX 78701
Mailing Address for Clients: Name of Client, PO BOX 2509, Austin, TX 78768
Austin Shelter for Women and Children (ASWC)
ASWC is a county-owned facility, leased by the City, operated by the Salvation Army. The emergency shelter serves single adult women and women and their dependents.
- Case management
- Job training
- Housing location
Physical Address: 4613 Tannehill Ln, Bldg 3, Austin, TX 78721
Free Health Services
Austin Public Health provides free and low-cost services including:
- Free HIV and sexually transmitted infections testing for those experiencing homelessness. For more information and locations call 512-972-5580.
- Austin Public Health provides low-cost to free immunizations through Shots for Tots/Big Shots. The following vaccines are available:
- Hepatitis A,
- Hepatitis B,
- Meningitis (through age 21),
- Measles, Mumps, and Rubella (MMR),
- Varicella (Chicken Pox), and
- Zoster (Shingles).
For more information or to schedule an appointment call 512-972-5520. No one is refused services if they are unable to pay.
Homelessness Outreach Street Team (HOST)
The Homeless Outreach Street Team (HOST) is an innovative and collaborative initiative that operates in the Downtown and West Campus area, occasionally assisting other parts of the city to address the needs of people living on the streets. HOST is modeled after similar successful programs that have taken root in other cities in the U.S.
Additional Partners and Resources
The City of Austin partners with the following organizations in the community to coordinate and provide residents with access to services:
ECHO is the lead agency that plans and implements community-wide strategies to end homelessness in Austin and Travis County.
- Caritas of Austin provides housing, food, educational, career, and other supportive services.
- Front Steps (formerly Capital Area Homeless Alliance) offers emergency shelter, affordable housing, case management, and other supportive services.
- Goodwill of Central Texas offers education and job training, job placement, and other career-related services.
- Integral Care supports adults and children living with mental illness, substance abuse disorder, and intellectual and developmental disabilities.
- Mobile Loaves and Fishes provides food, clothing, hygiene products, and housing.
- National Alliance on Mental Health (NAMI) Austin offers services for people affected by mental illness.
- SAFE supports survivors of child abuse, sexual assault and exploitation, and domestic violence.
- Salvation Army Austin provides emergency shelter, meals, and services for children.
- United Way for Greater Austin connects people to a wide range of health and human services.
For kids and families
- Austin ISD’s Project Help supports homeless and unaccompanied students enrolled in the Austin Independent School District.
- American Youthworks allows young people to complete their high school education while gaining vocational training.
- Any Baby Can provides services for children, expecting parents, and parents of young kids.
- Casa Marianella offers shelter and support services to displaced immigrants.
- LifeWorks provides emergency shelter, counseling, and career services for homeless youth and young parents.
- SAFE Housing for Children and Young Adults provides emergency shelter for kids and young adults.
- SAFE Housing for Families and Individuals offers emergency shelter for those escaping domestic and sexual violence.
Transitional and affordable housing
- Blackland Affordable Housing Program provides affordable housing in the Blackland neighborhood of East Austin.
- Foundation for the Homeless provides transitional housing, food services, and other support services for homeless individuals.
- Front Steps Housing Programs offers transitional and affordable permanent housing.
- Greendoors offers transitional and affordable permanent housing.
- Greendoors Veterans Re-Entry Housing provides transitional housing for homeless veterans.
- Mobile Loaves and Fishes Community First! Village provides affordable permanent housing.
- SAFE Housing for Families and Individuals offers transitional and permanent housing.