For many years, the Austin City Code has allowed the recovery of expenses incurred by the City relating to violations of pretreatment standards or requirements.

In the past, however, the time and labor involved to routinely determine reimbursement expenses was not justified.

special billingHowever, the Austin Water Utility has recently adopted a database system that allows "state of the art" tracking of trouble calls, work orders, service requests and all costs associated with a particular job. The Special Billing Program has been set up to take advantage of this new tracking tool to recover those expenses incurred by the City related to pretreatment violations, especially those violators that contribute to a Sanitary Sewer Overflow (SSO).

Determining the appropriate reimbursement cost related to a particular SSO is now quite simple. Such expenses are likely to include time and labor costs for inspectors and cleanup crews as well as appropriate vehicle and equipment charges. The payment of such expenses would not release the offender from any other enforcement action related to the violation, including fines of up to $2,000 per violation per day.