The West Allandale Water Improvement Project is part of Renewing Austin—an Austin Water program to replace and upgrade aging water lines. The pipes running below our streets carry the very lifeblood of our community, but aging water infrastructure can be a major problem. Austin Water is protecting our city's water infrastructure by investing in upgrades and repairs of the existing water lines, as part of the Renewing Austin program.

The West Allandale Water Improvements Project will replace about 7,900 feet of water lines and 6,400 feet of wastewater lines. Water line breaks are well documented in this area and the project is necessary to avoid further expenditures to maintain water lines that have broken frequently. The project also includes replacement of the water line on Trailridge Drive to address low pressure issues.

Austin Water partners with the Public Works Department whose project management staff supervises construction.


Construction began in early September 2019 and should take about 18 months to complete.

Frequently Asked Questions

Q: Will you be closing streets?

A: We will be closing lanes of traffic, but not entire streets.  You will always have access to your home - for brief periods, driveway access may be limited.

Q: What are the working hours? Which days?

A: The work days are generally Monday through Saturday, though some Sundays may be required. The work hours are generally 7 a.m. to 6 p.m.

Q: How loud will it be?

A: You will hear heavy equipment during work hours. The City’s noise ordinance applies after 10 p.m. 

Q: Will my water be turned off?

A: Yes, at some point your water will be turned off, but most likely just for a few hours. We will notify you via flyers posted on the door, prior to turning off the water. In rare cases, an emergency may cause water to be turned off without notice. We will do our best to avoid this.

Q: Will you dig up my lawn?

A: Most work will be limited to the right of way. In many cases, the right of way is located between the street and the sidewalk, in an area that you may consider to be part of your lawn. We will notify you as we start work on your street so that you may remove plants or personal items. If you have irrigation system pipes, landscape features or retaining walls in the City of Austin right-of-way, they may need to be moved in advance of the construction. If the contractor damages any of the features in the right-of-way, repair and costs to repair these features are the responsibility of the homeowner.

Q: What are your plans for repaving the streets?

A: We will repair trenches during construction of the utility lines. Following completion of all work on all streets, pavement will be restored. All streets will be milled/overlaid with a new asphalt surface.


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Project Updates Archive


Project Documents

Project Fact Sheet

Customer Letter - February 2019

Customer Letter - September 2019

Project Map


Project Contacts

Lisa Whitworth, Project Manager


email Lisa

James Mendez, Project Inspector


512-826-8481 (cell)

email James

Emlea Chanslor, Public Information


email Emlea