Call 3-1-1. The Watershed Protection Department will send someone to document the flooding. This helps us understand where projects are necessary.
Call your homeowners insurance company and follow their instructions to file a claim and repair your house. A separate flood insurance policy is required to cover damages due to flooding. Here are some precautions:
Check for structural damage before entering your house. Don’t go in if the building might collapse.
Do not use matches, cigarette lighters, or any other open flames, since gas may be trapped inside. Use a flashlight.
Keep power off until an electrician has inspected your system for safety.
Look out for snakes and other animals.
Be careful walking around. Look for nails, broken glass or other hazards. Floors may be slippery due to mud.
Document the damage with photographs.
Clean right away. Throw out food and medicines that may have come in contact with flood water.
Boil water vigorously for five minutes until local authorities proclaim your water supply is safe.
Before you start repairs, contact the Development Assistance Center at 512-974- 6370 about possible permitting requirements.