In a memo released today, Austin Water has offered preliminary responses to questions about the recent boil water event.

“I share everyone's frustration and am deeply disappointed that this event occurred. Knowing how it has affected this community and our organization weighs heavily on me,” said Austin Water Director Greg Meszaros.
 
Additional details have been provided about the operational events leading to the boil water notice issued on Feb. 5, communication efforts to inform the public, and corrective actions that are underway. The full memo can be read here.

"Following initiation of the boil water notice, many questions arose from media, Council, and the public. While we were able to answer some questions in real time, many others needed more time and investigation. We have attempted to answer the bulk of the questions we received. Because there is an ongoing investigation, though, we will no doubt have more questions and answers in the coming weeks," said Meszaros.
 
Additional information will be provided at upcoming briefings to Austin City Council, the Austin Water Oversight Committee, and the Water and Wastewater Commission.

Upcoming Dates/Times:

• Tuesday, Feb. 15, 2022, 9 a.m.: Special Called Meeting of the Austin City Council
• Wednesday, Feb. 16, 2022, 6 p.m.: Regular Meeting of the Water and Wastewater Commission
• Wednesday, Feb. 23, 2022, 1:30 p.m.: Austin Water Oversight Committee meeting

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