It is the responsibility of the permit holder to keep a permit active by performing work toward the completion of the permitted project by scheduling an inspection until all permits receive a "Final" status. If work is completed, and an inspection is not scheduled within 180 days, the permit will expire.
Options for Scheduling a Building Inspection
Inspections requested before 6:00 a.m. will be scheduled for the same business day. Inspections requested after 6:00 a.m. will be scheduled for the following day.
You must be a registered user. If not registered, your can register online.
Click on "My Inspections" in the Menu option and follow the prompts.
If you are experiencing difficulty, call 512-978-4000 between the hours of 7:45 and 4:45, or e-mail DSD Help.
Once registered, Live Chat is available for assistance Monday - Friday, 7:45 am to 4:45 pm.
2. By Phone on the Interactive Voice Response (IVR) System
1. Make sure you have your IVR personal identification number (PIN). To get an IVR PIN, complete the formInspection Agent Letter of Authorization and Request for IVR PIN Number (PDF). You can also pick up a form at the Inspections Office on the third floor of One Texas Center, 505 Barton Springs Road, or request a form by calling (512) 978-4000. Upon completion, submit the form to the Inspections Office and a PIN number will be assigned upon submittal.
2. Call the IVR number: (512) 480-0623.
3. Choose among (1) Schedule Inspections (see requirements below); (2) Obtains status on inspections, or (3) Cancel the Inspection.
If a building permit has been issued, it is subject to a #100 (Pre-Construction) and #101 (Building Lay-Out) inspection. This will be displayed on the permit printout.
If a standalone electric, mechanical, or plumbing (trade) permit has been issued, it is subject to a rough and final inspection.
Permits and approved plans must be on site at the time of the inspection.
Inspections for Trade permits cannot be scheduled until the building permit has been issued, all fees have been paid, and required inspections (Pre-Construction and Building Layout) have been performed.
Note: Inspections are usually performed within 24 hours after scheduling, but an inspector's workload can delay a scheduled inspection until the next business day or 48 hours after scheduling. If you have a question about your inspection, you may contact your inspector. Click here for a list of Inspectors Names and contact information. Calls to an inspector may not be answered immediately because they are conducting an inspection, or driving. Please leave a voicemail with your name, phone number and address, and they will contact you.
Questions? Please call us at 512-978-4000, Monday - Friday, 7:30 a.m. to 3:30 p.m.