To report information security incidents, email abuse, spam, phishing attempts, or any related suspicious activity, contact the Computer Security Incident Response Team.

About the Information Security Office

The Information Security Office provides leadership, strategic direction, and coordination for the citywide information security program. The City’s Chief Information Security Officer is Shirley Erp, CISSP, PMP, CDPSE, ITIL. View her biography.

The Information Security Office provides the City of Austin with the following services:

  • Information security risk management program
  • Information security assessment and authorization program
  • Internal information security audit program
  • Information security operations function, including information security incident response

Contact us

Call us at 512-974-2476 or email.