More than one department may be involved in your permitting process. Find departments and contact information below.

Austin Water

Austin Water Utility Development Services (UDS) assists developers and landowners in obtaining water and wastewater service for existing and future development.
Learn more about Austin Water
Phone: 512-974-0154

Building Inspections

The Building Inspection Division performs inspections to ensure construction is in compliance with applicable Building, Electrical, Plumbing, Mechanical, Energy and Zoning Codes for the benefit and safety of everyone.
Learn more about Building Inspections
Email: building.inspections@austintexas.gov 
Phone: 311

Community Tree Preservation

The Community Tree Preservation Division's mission is to protect and nurture Austin’s trees on behalf of the community through regulation, planning, and collaborative work.
Learn more about Community Tree Preservation
Email: cityarborist@austintexas.gov
Phone: 311

Development Assistance Center

The Development Assistance Center (DAC) provides consulting services mainly for business and commercial projects. Some residential projects may require a consultation at DAC, but should begin with a walk-in consultation at Residential Plan Review.
Learn more about or contact Development Assistance Center

Development Services Department

The purpose of the Development Services Department is to provide excellent customer service regarding planning, preservation and design services to build a better Austin.
Learn more about Development Services Department
Email: dsdhelp@austintexas.gov
Phone: 311

Historic Preservation

The Historic Preservation Office protects and enhances neighborhoods, buildings and sites that reflect elements of Austin’s cultural, social, economic, political and architectural history.
Learn more about Historic Preservation
Email: preservation@austintexas.gov
Phone: 512-974-3393

Residential Plan Review

The Residential Plan Review Division reviews new construction, additions, and interior remodel projects for homes on one lot.
Learn more about Residential Plan Review
Phone: 311

Service Center

The Service Center issues building and applicable trade (building, plumbing, electrical, mechanical, irrigation) permits, provides permit payment services, and registers licensed contractors (electrical, mechanical, plumbing, and irrigation) to perform work.
Learn more about or contact Service Center