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General Permits

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

No
Austin 3-1-1

Get a birth or death certificate

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.
No

Get a library card

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
No

Get information on Boards and Commissions

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.

No
512-974-2210 City Clerk

Get information on City Council meetings

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

No
512-974-2210 City Clerk

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

No
3-1-1 Austin 3-1-1

Get updates sent to your email

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

No
3-1-1 Austin 3-1-1

Graffiti removal

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

Yes
3-1-1 Austin 3-1-1

Ground transportation complaints

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Yes
3-1-1 Transportation

Ground transportation operating authority application

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab, or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance application.

No
3-1-1 Transportation

Ground transportation service providers

No
3-1-1 Transportation

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the prominent projects in planning or construction phases in and around Austin.

No
512-974-6459 Planning

History of mayors

This list shows the mayors in Austin's history in reverse chronological order. It ends with Mayor Edwin Waller, who surveyed the original town site in 1839.

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512-974-2210 City Clerk

Homeowner assistance

The City has several programs for homeowners needing affordability and renovation assistance to stay in their homes and avoid foreclosure.

No
512-974-3100 Housing

Immunizations

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

No
512-972-5520 Health

Information on accessibility issues and laws

The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.

No
512-974-3256 Human Resources

Inspection request: Water and/or sewer cut over from septic tank

Use this PDF form to request a residential cut over.  For commercial services, use this PDF form.

Yes
512-972-0000 Austin 3-1-1

Inspections

No
Austin 3-1-1

Installation request for outdoor Liquified Petroleum gas

Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. 

No
3-1-1 Austin 3-1-1

Investigate ADA complaints of discrimination

Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.

No
512-974-3256 Human Resources