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Service Online Phone Contact

Pay online

Get quick access to a number of departments and services that you can pay online

Yes
3-1-1 Austin 3-1-1

Payment Calculator for the Regional Stormwater Management Program

Potential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team.

RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024)

No
512-974-2501 Watershed Protection

Pedestrian hybrid beacons

PHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device.

No
3-1-1 Transportation

Performance measures

Search and review the performance measure data tracked by City departments.

Yes
3-1-1 Austin 3-1-1

Personnel grievances

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

No
3-1-1 Labor Relations

Proclamation request

The City is pleased to recognize the people, programs, and events that make Austin unique by issuing proclamations and other recognitions. NOTE:  Requests made through the Proclamation and Recognition Request Form are for recognitions by the City of Austin mayor, not the State of Texas and its governor. Go to the Office of the Texas Governor's I Need Assistance form to request proclamations from the State of Texas (select "Ceremonial Items" in the Issue field).

Yes
512-974-2555 City Clerk

Provide closed captioning and interpreter services

The ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees.

No
512-974-3256 Human Resources

Public notices

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighter, Police Officer, and EMS Personnel Civil Service Commission Notices, and other public notices.

No
512-974-2210 City Clerk

Public participation at Council meetings

The public can participate in a council meeting in two ways – through general public communication or by speaking on specific agenda items.

No
512-974-2210 City Clerk

Public records search

Use this resource to access public records found in the Office of the City Clerk including council-approved records, municipal election documents, and municipal utility district documents.

Yes
512-974-2210 City Clerk

Public safety labor agreement training

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

No
3-1-1 Labor Relations

Purchase an APD online crash report

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
No

Purchasing policies and programs

Access the Austin Finance Online Policies and Programs page  to find vendor policies, rules and ordinances.

Yes
512-974-2500 Finance

Purchasing services

Information on services provided by Central Procurement can be found on the City's Austin Finance Online website.

No
512-974-2500 Finance

Register as a vendor for the City

You can register to become a vendor for the City on the Austin Finance Online website.

Yes
512-974-2018 Finance

Register for a Parks and Recreation activity

Austin’s Parks and Recreation Department offers many activities, from summer camps and swimming lessons to ceramics and dance. Here’s how to sign up!
No

Register your bike

Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.
No

Register your boat dock

City code requires proper addressing of boat dock structures on Lake Austin, Lady Bird Lake, and Lake Walter E. Long. The City of Austin's Boat Dock Registration Program improves boat dock visibility for public safety personnel when responding to emergency calls for service.

No
512-974-2278 Development Services

Registered vendor search

Search online for vendors registered with the City of Austin.

Yes
512-974-2500 Finance

Report a code violation

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the Austin Code list of common code violations or search Austin's Code of Ordinances.

Yes
3-1-1 Austin 3-1-1