Austin’s Residential Permit Parking Program is an initiative designed to provide residents with a better quality of life in their neighborhoods. The purpose of the program is to ease the impacts of non-resident parking in neighborhoods along streets where space is limited and may be adjacent to commercial properties. Aspects of the program include the implementation of designated areas and times for resident-only parking and the issuance of parking permits for residents and their visitors. 

New Residential Permit Portal

If you are a resident on a participating street in the program, there is a new portal where you can obtain individual permits for your household and visitors.

Submit Your Street for Residential Permit Parking

If your community would like to add residential permit parking to your street block, check out the Residential Permit Parking program guidelines and street application process.

Office Visits by Appointment Only

Currently, the Residential and Commercial Parking Permitting Office is operating by appointment only, as part of broader efforts to stop the spread of COVID-19.  No applicants may enter the building. Transportation staff will assist applicants with curbside services.

To schedule an appointment email ResidentialParking@AustinTexas.gov or call 512-974-7857.

Permits are being issued by regular mail with over-the-phone payments.

Frequently Asked Questions

Whom do I contact if I have non-permit holders parking on a street designated only for residents?

Report parking issues to Austin 3-1-1 by phone or through the mobile app under “Parking Enforcement.” You can also email complaints to ResidentialParking@austintexas.gov. Parking enforcement has a dedicated residential parking enforcement officer who will respond to such complaints.

Who can enforce the residential parking areas?

All parking enforcement officers, the Austin Police Department, and other police agencies that have the authority to write citations for parking violations can enforce residential parking areas. Residential parking signs are just like any regulated sign and can be enforced at any time. A dedicated parking enforcement officer enforces residential parking and will respond to complaints within residential parking areas. Enforcement is routine and is not only conducted if a resident sends a complaint.