Your utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.
Ways to pay
Pay online
You can pay online with City of Austin Utilities Online Customer Care.
Pay in person or by mail
- Pay in person
You can pay in person at a Utility Customer Service Center or authorized pay station.
- Pay by mail
You can pay by mail with a personal check, cashier’s check, or money order.
Payment-related services
You will need to log in to access these payment-related services.
Customer Assistance Programs
Utility bill discounts are available for customers facing financial difficulties. Learn more about utility bill discounts.
The Medically Vulnerable Registry helps customers with critical medical care needs. Check eligibility requirements for the Medically Vulnerable Registry.