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For emergencies: 9-1-1

For non-emergencies: 3-1-1 or 974-2000

Out of Area non-emergencies: 512-974-2000

TTY for the hearing impaired: 512-972-9848

Fax (for 3-1-1 issues/requests only): 972-9876

Power outages: 512-322-9100

Utility Call Center (Electric/Water): 512-494-9400

Accessibility Issues Inside Public Buildings - Code Enforcement - (SR) Accessibility Issues w/Sidewalks/Curb/Ramp - Sidewalk/Curb/Ramp - New (SR)

Deliveries and Mailing Addresses

If you have hand-deliveries such as fliers, mail, packets, courier deliveries, packages or shipped deliveries such as FedEx or UPS intended for City Hall, please drop them off or have them delivered to the City of Austin's Mail Services. These items will be promptly delivered to the appropriate offices at City Hall. The delivery address is:

City of Austin

Name of Intended Department

ATT: Name of Intended Recipient

2006 East 4th Street

Austin, Texas 78702

Letters and packages sent through the U.S. Postal Service may be mailed to:

City of Austin

Name of Intended Department

ATT: Name of Intended Recipient

Austin, Texas 78767-1088

City Organizational and Department Chart

 

Department/Office Physical Address Mailing Address Phone Fax
Mayor Lee Leffingwell
City Hall
301 Willie Nelson Boulevard, 2nd Floor
Austin, TX 78701
P.O. Box 1088
Austin, TX 78767
512-974-2250 512-974-2337
Council Member Chris Riley 512-974-2260 512-974-3212
Council Member Mike Martinez 512-974-2264 512-974-1887
Council Member Kathie Tovo 512-974-2255 512-974-1888
Council Member Laura Morrison 512-974-2258 512-974-1886
Council Member Bill Spelman 512-974-2256 512-974-7655
Mayor Pro Tem Sheryl Cole 512-974-2266 512-974-1890
Department/Office Physical Address Mailing Address Phone Fax
City Manager Marc Ott
City Hall
301 W. 2nd, 3rd Floor
Austin, TX 78701
P. O. Box 1088
Austin, TX 78767
512-974-2200 512-974-2833
Department/Office Physical Address Mailing Address Phone Fax
Animal Services Office
Austin Animal Center
7201 Levander Loop
Austin, TX 78702
3-1-1
Austin City Hall
Austin City Hall
301 West 2nd
Austin, TX 78701
Austin City Hall
P.O. Box 1088
Austin, TX 78767
512-974-2000
Austin Fire Department
AFD Headquarters
4201 Ed Bluestein Blvd.
Austin, TX 78721
512-974-0130
Austin Parks and Recreation Department
200 S. Lamar
Austin, TX 78704
512-974-6700
Austin Police Department
715 E. Eighth St.
Austin, TX 78701
P. O. Box 689001
Austin, TX 78768-9001
512-974-5000
Austin Resource Recovery
1520 Rutherford Ln.
Austin, TX 78754
512-494-9400
Austin Transportation Department
One Texas Center
505 Barton Springs Rd.
Austin, TX 78704
512-974-1150 512-974-7101
Capital Planning
301 W. Second St.
Austin, TX 78701
512-974-3344
City Council
Austin City Hall
301 W. Second St. Second Floor
Austin, TX 78701
P. O. Box 1088
Austin, TX 78767
512-974-2250 512-974-2337
City Manager's Office
Austin City Hall
301 W. Second St. Third Floor
Austin, TX 78701
P. O. Box 1088
Austin, TX 78767
512-974-2200 512-974-2833
Code Compliance
3-1-1
Communications & Public Information Office
301 W. Second St.
Austin, TX 78701
512-974-2220 512-974-2405
Community Court
719 E. Sixth Street
Austin, TX 78701
P. O. Box 13464
Austin, TX 78711
512-974-4879
Contract Management Department
Office of the Director
105 W. Riverside Drive, Suite 205
Austin, TX 78704
512-974-7141 512-469-1719
Finance Department
Austin City Hall
301 W. Second Street
Austin, TX 78701
512-974-2000
Health and Human Services
7201 Levander Loop Building E
Austin, TX 78702
512-972-5000
Human Resources Department
One Texas Center
505 Barton Springs Rd. Suite 600
Austin, TX 78704
P.O. Box 1088
Austin, TX 78767
512-974-3400
Law Department
Austin City Hall
301 W. Second St. Fourth Floor
Austin, TX 78701
P.O. Box 1088
Austin, TX 78767-1088
512-974-2268 512-974-2894
Municipal Court
700 E. Seventh St.
Austin, TX 78701
P. O. Box 2135
Austin, TX 78768
512-974-4800 512-974-4882
Neighborhood Housing & Community Development
1000 E. 11th St.,Second Floor
Austin, TX 78702
512-974-3100 512-974-3152
Office of Real Estate Services
One Texas Center
505 Barton Springs Road Suite 1350
Austin, TX 78704
800-847-8849
Office of the City Auditor
Austin City Hall
301 W. Second St. Second Floor
Austin, TX 78701
P.O. Box 1088
Austin, TX 78767
512-974-2805 512-974-2078
Office of the City Clerk
301 W. Second St. Suite 1120
Austin, TX 78701
P.O. Box 1088
Austin, TX 78767
512-974-2210
Office of the Police Monitor
1520 Rutherford Ln. Building 1, Suite 2.200A
Austin, TX 78767
P. O. Box 1088
Austin, TX 78767
512-974-9090 512-974-6306
Planning & Development Review
One Texas Center
505 Barton Springs Rd.
Austin, TX 78704
512-974-7668
Public Works Department
One Texas Center
505 Barton Springs Rd. Suite 1300
Austin, TX 78704
512-974-7065
Small and Minority Business Resources
4201 Ed Bluestein Blvd.
Austin, TX 78721
512-974-7600 512-974-7601
Sustainability Media Center
Austin City Hall
301 W. Second St. Third Floor
Austin, TX 78701
3-1-1
Telecommunications & Regulatory Affairs
124 W. Eighth St. Suite 210
Austin, TX 78701
P. O. Box 1088
Austin, TX 78767
512-974-2999 512-974-2416
Watershed Protection Department
One Texas Center
505 Barton Springs Rd. 12th Floor
Austin, TX 78704
512-974-2550