For emergencies: 9-1-1
For non-emergencies: 3-1-1 or 974-2000
Out of Area non-emergencies: 512-974-2000
TTY for the hearing impaired: 512-972-9848
Fax (for 3-1-1 issues/requests only): 972-9876
Power outages: 512-322-9100
Utility Call Center (Electric/Water): 512-494-9400
Accessibility Issues Inside Public Buildings - Code Enforcement - (SR) Accessibility Issues w/Sidewalks/Curb/Ramp - Sidewalk/Curb/Ramp - New (SR)
Deliveries and Mailing Addresses
If you have hand-deliveries such as fliers, mail, packets, courier deliveries, packages or shipped deliveries such as FedEx or UPS intended for City Hall, please drop them off or have them delivered to the City of Austin's Mail Services. These items will be promptly delivered to the appropriate offices at City Hall. The delivery address is:
City of Austin
Name of Intended Department
ATT: Name of Intended Recipient
2006 East 4th Street
Austin, Texas 78702
Letters and packages sent through the U.S. Postal Service may be mailed to:
City of Austin
Name of Intended Department
ATT: Name of Intended Recipient
Austin, Texas 78767-1088
| Department/Office | Physical Address | Mailing Address | Phone | Fax |
|---|---|---|---|---|
| Mayor Lee Leffingwell |
City Hall
301 Willie Nelson Boulevard, 2nd Floor
Austin, TX
78701
|
P.O. Box 1088
Austin, TX
78767
|
512-974-2250 | 512-974-2337 |
| Council Member Chris Riley | 512-974-2260 | 512-974-3212 | ||
| Council Member Mike Martinez | 512-974-2264 | 512-974-1887 | ||
| Council Member Kathie Tovo | 512-974-2255 | 512-974-1888 | ||
| Council Member Laura Morrison | 512-974-2258 | 512-974-1886 | ||
| Council Member Bill Spelman | 512-974-2256 | 512-974-7655 | ||
| Mayor Pro Tem Sheryl Cole | 512-974-2266 | 512-974-1890 |
| Department/Office | Physical Address | Mailing Address | Phone | Fax |
|---|---|---|---|---|
| City Manager Marc Ott |
City Hall
301 W. 2nd, 3rd Floor
Austin, TX
78701
|
P. O. Box 1088
Austin, TX
78767
|
512-974-2200 | 512-974-2833 |
| Department/Office | Physical Address | Mailing Address | Phone | Fax |
|---|---|---|---|---|
| Animal Services Office |
Austin Animal Center
7201 Levander Loop
Austin, TX
78702
|
3-1-1 | ||
| Austin City Hall |
Austin City Hall
301 West 2nd
Austin, TX
78701
|
Austin City Hall
P.O. Box 1088
Austin, TX
78767
|
512-974-2000 | |
| Austin Fire Department |
AFD Headquarters
4201 Ed Bluestein Blvd.
Austin, TX
78721
|
512-974-0130 | ||
| Austin Parks and Recreation Department |
200 S. Lamar
Austin, TX
78704
|
512-974-6700 | ||
| Austin Police Department |
715 E. Eighth St.
Austin, TX
78701
|
P. O. Box 689001
Austin, TX
78768-9001
|
512-974-5000 | |
| Austin Resource Recovery |
1520 Rutherford Ln.
Austin, TX
78754
|
512-494-9400 | ||
| Austin Transportation Department |
One Texas Center
505 Barton Springs Rd.
Austin, TX
78704
|
512-974-1150 | 512-974-7101 | |
| Capital Planning |
301 W. Second St.
Austin, TX
78701
|
512-974-3344 | ||
| City Council |
Austin City Hall
301 W. Second St. Second Floor
Austin, TX
78701
|
P. O. Box 1088
Austin, TX
78767
|
512-974-2250 | 512-974-2337 |
| City Manager's Office |
Austin City Hall
301 W. Second St. Third Floor
Austin, TX
78701
|
P. O. Box 1088
Austin, TX
78767
|
512-974-2200 | 512-974-2833 |
| Code Compliance | 3-1-1 | |||
| Communications & Public Information Office |
301 W. Second St.
Austin, TX
78701
|
512-974-2220 | 512-974-2405 | |
| Community Court |
719 E. Sixth Street
Austin, TX
78701
|
P. O. Box 13464
Austin, TX
78711
|
512-974-4879 | |
| Contract Management Department |
Office of the Director
105 W. Riverside Drive, Suite 205
Austin, TX
78704
|
512-974-7141 | 512-469-1719 | |
| Finance Department |
Austin City Hall
301 W. Second Street
Austin, TX
78701
|
512-974-2000 | ||
| Health and Human Services |
7201 Levander Loop Building E
Austin, TX
78702
|
512-972-5000 | ||
| Human Resources Department |
One Texas Center
505 Barton Springs Rd. Suite 600
Austin, TX
78704
|
P.O. Box 1088
Austin, TX
78767
|
512-974-3400 | |
| Law Department |
Austin City Hall
301 W. Second St. Fourth Floor
Austin, TX
78701
|
P.O. Box 1088
Austin, TX
78767-1088
|
512-974-2268 | 512-974-2894 |
| Municipal Court |
700 E. Seventh St.
Austin, TX
78701
|
P. O. Box 2135
Austin, TX
78768
|
512-974-4800 | 512-974-4882 |
| Neighborhood Housing & Community Development |
1000 E. 11th St.,Second Floor
Austin, TX
78702
|
512-974-3100 | 512-974-3152 | |
| Office of Real Estate Services |
One Texas Center
505 Barton Springs Road Suite 1350
Austin, TX
78704
|
800-847-8849 | ||
| Office of the City Auditor |
Austin City Hall
301 W. Second St. Second Floor
Austin, TX
78701
|
P.O. Box 1088
Austin, TX
78767
|
512-974-2805 | 512-974-2078 |
| Office of the City Clerk |
301 W. Second St. Suite 1120
Austin, TX
78701
|
P.O. Box 1088
Austin, TX
78767
|
512-974-2210 | |
| Office of the Police Monitor |
1520 Rutherford Ln. Building 1, Suite 2.200A
Austin, TX
78767
|
P. O. Box 1088
Austin, TX
78767
|
512-974-9090 | 512-974-6306 |
| Planning & Development Review |
One Texas Center
505 Barton Springs Rd.
Austin, TX
78704
|
512-974-7668 | ||
| Public Works Department |
One Texas Center
505 Barton Springs Rd. Suite 1300
Austin, TX
78704
|
512-974-7065 | ||
| Small and Minority Business Resources |
4201 Ed Bluestein Blvd.
Austin, TX
78721
|
512-974-7600 | 512-974-7601 | |
| Sustainability Media Center |
Austin City Hall
301 W. Second St. Third Floor
Austin, TX
78701
|
3-1-1 | ||
| Telecommunications & Regulatory Affairs |
124 W. Eighth St. Suite 210
Austin, TX
78701
|
P. O. Box 1088
Austin, TX
78767
|
512-974-2999 | 512-974-2416 |
| Watershed Protection Department |
One Texas Center
505 Barton Springs Rd. 12th Floor
Austin, TX
78704
|
512-974-2550 |