Benefit information for City of Austin Retirees.
Retiree Benefits Information
Welcome to the City of Austin Retiree Benefits webpage!
Workday System
Workday is now the system where retirees can access your retiree benefits information and make benefits. If it is your first time logging in to
- Username: To obtain your username, which was your Employee ID number, please email the Benefits Division at Benefits.HRD@austintexas.gov.
- Password: Current year, followed by the symbol @, then the first three letters of first name (all lowercase), the first three letters of last name (all lowercase), and the last two digits of your birth year.
- For example, John Smith DOB: 1/1/1970. The password would be: 2025@johsmi70
Medicare Advantage Information
Benefits Guide
2025 Retiree Benefits Guide (PDF)
Notices
| Benefit | Vendor | Phone Number/Website |
|
Medicare Advantage PPO Group No. PTX00025 |
Blue Cross Blue Shield |
855-380-8542 |
| Medical PPO - 246681 HMO - 246682 CDHP - 246684 |
Blue Cross Blue Shield |
888-907-7880 |
|
Dental PPO – Group No. 300189
Dental HMO – Group No. 151630 |
Blue Cross Blue Shield
MetLife |
888-907-7880
800-880-1800 |
| Vision Group No. 151630 |
Avesis |
866-563-3589 |
| Cobra & Self Pay | Pay Flex |
888-678-7835 |
| 457 Plan |
Empower Retirement |
866-613-6189 |
| Employee Assistance Program |
ComPsych |
866-586-1456 |
Tobacco Cessation 101
Retirees and their dependents on a City traditional medical plan who use tobacco products are subject to a $25.00 Tobacco Premium per pay check. To waive the Tobacco Premium the retiree must complete the Tobacco Cessation 101 Program. Follow these instructions to complete the Tobacco Cessation 101 Program.
Diabetes Control Program
Retirees and their dependents on a City traditional medical plan are eligible to participate in the City's Diabetes Control Program. For 2024, part of the Diabetes Control Program requirements includes completing the Lifestyle Management Class, that is available as an on-demand webinar. Follow these instructions to complete the DCP Lifestyle Management Class.
COA Savings Marketplace - Enjoy Awesome Discounts!
You can save at thousands of retailers in your neighborhood and around the country. Whether it is local Austin vendors, discounted gift cards or national deals, savings are just a click away. Visit the CoA Savings Marketplace where you can access discounts from your phone, tablet, or computer.
Need Help?
If you have questions about your benefits or need to make changes during the year, please call the Employee Benefits Division at 512-974-3284.
Retirement Systems Contact Information
City of Austin Employee's Retirement System (COAERS) - 512-458-2551
Austin Fire Fighters Relief and Retirement Fund - 512-454-9567
City of Austin Police Retirement System - 512-416-7672
Forms
Retail Prescription Reimbursement Form (PDF)