Get help at Neighborhood Centers

• Check your blood pressure, cholesterol, and blood sugar
• Pregnancy testing and referrals if needed
• Help coordinate your health care if you have a chronic disease
• Refer you to a doctor or clinic if needed

• Food pantry and other food help
• Child safety seats
• Notary services
• Help you fill out forms and applications
• Bus passes

• Short-term counseling
• Help you find a job
• Help you apply for other benefits

Neighborhood Services Unit has limited funds for Rent and Austin Energy assistance. 

We will no longer be accepting walk-in requests for Rent or Austin Energy assistance at neighborhood centers. All requests must go through the Rent & Utility line. Call 512-972-5780.

Requirements for rent and or utility help

• Must be a resident of Austin/Travis County.
• Must be a renter with your name on lease or contract.
• Rent/utility bill must be PAST DUE in order to receive help.
• Must provide documentation that your household income is at or below 200% Federal Poverty Income Guidelines (FPIG) for the past 30 days. For more information on the federal poverty income guidelines please visit the US Department of Health and Human Services.
  • Income documentation could be:  
    • Pay stubs for the past 30 days; for example, if paid weekly - last five stubs, if paid twice a month – last two stubs
    • Letter from employer with contact information, and amount paid on which dates  
    • Current year Social Security Administration letter documenting amount of monthly payment
    • Unemployment documentation
    • Child support documentation from Attorney General office  
    • Pension statements for current period

• Must have proof of recent crisis or financial trouble causing you to need help with your bills.

  • Examples may include but are not limited to:
    • Losing a job or having fewer hours
    • Medical bills, sickness
    • New family or household members
    • Funeral expenses

   

• Help find other resources in the community
• Training and education
• Rent and utility help
• Help you find clinics, doctors, and health insurance

• Fans - in the spring; call for exact dates
• Flu vaccine - in the fall; call for exact dates