• Log into the Online Customer Care Center
• Start, stop, or transfer water service
• Purchase a new water or wastewater service connection (Taps)
• Opt into the Purple Choice program to improve our recycled water network

• Customer Assistance Programs
• Other resources
• How to read your utility bill / Comprender factura de servicios públicos (PDF)
• Conserving water to help reduce your bill 

• Report a leak or problem to 311
• Current leak response map

For our commercial customers, we offer the following resources for establishing service, paying your bill, understanding your bill, and provide direct links to information that can help you and your employees lower your water bill and ensure clean water in the future:

• Online Customer Care (City of Austin utility accounts)
• Current Water and Wastewater Service Rates
• Customer Service/Tap Applications
• Wastewater Averaging
• Service Extension Request Program
• On-Site Sewage Facilities
• Private Lateral Program