The Environmental Health Services Division (EHSD) promotes public health and safety throughout the City of Austin and Travis County area, ensuring compliance with state and local health codes.Click here for a complete list of services.
The department investigates different types of public health nuisances/issues within the City of Austin and Travis County. Listed below are the types of investigations performed by area. To report nuisance issues, contact Austin 3-1-1.
City of Austin
The department investigates the following type of issues in the city limits: Animal Enclosures, Animal Setback Limits, issues with Food Handling, and reports of Foodborne Illness (Food Poisoning).
The department investigates the following type of issues outside the limits: Trash, Rubbish, Debris, Junked Vehicles, Tall Weeds/Grass, Mosquito Harbors, Unmaintained Pools, and Substandard Structures.
Day Care, Foster Care and Adoption Housing
The department performs inspections for Custodial Care Facilities such as Day Care, Foster Care and Adoption Housing that meet the state mandated inspection requirement for these types of facilities. Click here to apply for an inspection.
Food Safety Programs
The department ensures food safety for all food establishments. There are requirements for food handlers and managers, and four separate food programs, each with a specific focus.
Food Handler/Food Manager Requirements
All employees handling food must take a state-certified training program to ensure knowledge of food safety practices. All food establishments in the City of Austin must have at least one Certified Food Manager who is registered with the city.
Fixed Food Establishments
This program ensures the food safety of non-mobile food establishments such as restaurants, warehouses, and convenience stores.
Mobile Food Vendors
This program ensures the food safety of mobile food establishments such as food trailers, motor vehicles, pushcarts, and kiosks.
This program ensures the food safety for food booths participating in farmers’ market.
Temporary Food Events
This program ensures the food safety of all temporary event booths that serve serving food or beverages.
Pool, Spas, Interactive Water Features & Fountains
Help us better serve our customers by providing feedback through our online survey. To address a concern or request a second opinion regarding an inspection result or complaint, contact us at 512)-978-0300 between 7:45 am to 4:45 pm Monday - Friday