Why ATCEMS
Welcome to the Austin – Travis County EMS Recruiting website!
Are you looking for the career of a lifetime? If so, then you’re in the right place.
Read through our website to find out more about our hiring process and get a glimpse of what your life as an ATCEMS medic could be. We are committed to not only bringing in qualified employees, but also providing them with a career to be proud of. We look forward to welcoming you into the ATCEMS family!
We Care for You
We all know the choice to pursue a career in Emergency Medical Services is an honorable one. We also know there are days and even long seasons where the things medics see, hear, and deal with begin taking a toll on minds and bodies. The Austin-Travis County EMS department's philosophy is that our people have three areas that impact their wellness: health, fitness, and well-being. Our goal is to provide the tools and support to ensure a positive impact on wellness.
Following the practice of providing tools that positively impact mental well-being, ATCEMS supplies our medics with cutting-edge equipment to positively impact their physical longevity and wellness, too.
You care for the community. We care for you.
ABOUT ATCEMS
The Austin-Travis County community is highly diverse, innovative, and fully engaged. We are growing rapidly as the center of business, technology, entrepreneurial ventures, and entertainment. Serving such a dynamic community is exciting and requires hard work!
The members of Austin-Travis County EMS serve with pride. They are highly committed, motivated, intelligent, compassionate, empathetic, and resilient. In short, we are EMS-Strong. Our focus is to provide excellent care to anyone, anytime, anyplace and we do it by being great clinicians and client advocates.
We are looking for individuals who have a strong passion for medicine and who want to grow in their clinical practice. Austin-Travis County EMS meets our community's needs through an assortment of services such as field medical services on ambulances, paramedic response units, alternative transportation services, injury prevention and health education, community health paramedicine, homeless outreach, and street medicine. If you are comfortable in your clinical practice, love to face challenging clinical cases, and want to take the next step in your career, we'd really like to meet you.
CULTURE & COMMUNITY
Austin is a culturally rich city from its citizens, art, music, and many great food options. Austin-Travis County EMS attracts and hires individuals from all over the country. We pride ourselves on providing a culture in which employees are encouraged to develop professionally and personally while being well compensated for their hard work and dedication. We are focused on caring for our patients, building and developing our medical practice, and achieving positive outcomes in our community. We are dedicated to community service, and we exist to change the lives of the people we serve in positive ways and to help improve their situations. Our vision is to be valued as a collaborative healthcare provider, to decrease suffering, improve the health of the community, and save lives.
CAREERS & OPPORTUNITY
At ATCEMS, you’ll begin your career with competitive pay and great benefits. Where you take it from there is up to you. We offer assignments in over 20 specialized teams across the department, and promotional exams provide additional opportunities for advancement up to the rank of Commander. With such a wide variety of career options, you can build your own path and love what you do. For more information about our specialized teams and to see how our organization is structured, check out the Careers page.
WELLNESS & PEER SUPPORT
(Professional - Effective - Empathetic - Respectful)
The Austin Travis County EMS PEER Support Team was established in 2015. The mission of the team is to provide effective peer-to-peer interventions for employees in response to work-related stress, critical incidents and burnout. The PEER Support process has been proven to be highly valuable tool for helping first responders mitigate harmful stress responses that can manifest when the job becomes overwhelming. the PEER Support Team is specifically trained to assist colleagues through active listening, problem-solving and educational techniques. They are also very in tune with the needs of their colleagues in the aftermath of a trauma, so they are especially ready to assist with the aftermath of such events.
The City of Austin provides a Public Safety Wellness Center for our medics. The Wellness Program utilizes fitness, medical, mental health, and administrative professionals to improve lifelong wellness for first responders. This is achieved by maintaining a healthy balance of work and life that allows our medics to stay fit for duty as well as home life. Services include annual assessments, academy and incumbent fitness training/programming, interventions, and resources for first responders. Also housed at the Wellness Center is a team of staff psychologists.
MILITARY SERVICE
Austin-Travis County EMS is proud to employ United States Military veterans as well as reservists. We appreciate the service by members of the United States Military. Many of our medics have previously served in the Armed Forces, and some still serve in the Military Reserves. We foster the city’s military preference during our hiring process by acknowledging your military time as experience and proving additional ranking points towards the Civil Service list. The City of Austin also provides 15 paid days of Military Leave annually to reservists and guardsmen to carry out military duties.
RIDER/OBSERVER PROGRAM
The ATCEMS Rider/Observer Program provides an opportunity for eligible citizens and prospective applicants to experience how components of the EMS department function and how medical care is managed in our system.
Eligible citizens and prospective applicants may request to participate in the Rider/Observer program for Field or Communications. Any citizen or applicant wishing to participate in the program must first complete a Rider/Observer Application. All applications will undergo a review/eligibility process which may include a criminal background search conducted by ATCEMS. You will be contacted by an EMS representative informing you if you are eligible or have been denied. If you are approved, you will be given instructions for the next steps to schedule your Rider/Observer appointment date and time. Applications are processed in the order they are received. Please allow up to 2 weeks for processing.