Austin Water is committed to providing for Austin's current and future water needs in a reliable and sustainable way.
View our Values brochure sent to all water and wastewater customers in May 2014.
Drought Response Stage 2 Water Use Restrictions
The Austin area is in an extreme drought. This is a serious challenge our community must address. As your publicly owned water utility, we want to provide important information about the drought, conservation, watering restrictions, how Austin Water is working to protect your water supply.
Austin Water calculates wastewater costs based on the amount of water used during three winter billing periods. Read more...
Water Wells Program - The City of Austin recently adopted a new ordinance related to water wells. This ordinance includes registration requirements that apply in conjunction with the drilling of water wells, the installation of water well pumps and other closely related activities. Find out more....
Austin Water provides clean, reliable water services for residential, commercial, industrial and public use for Austin residents and businesses, and has been doing so for more than a century. Austin Water consistently ranks among the best in the country when it comes to water quality.
Austin Water has many water conservation resources to help protect our drinking water supply. We are currently under mandatory Stage 2 watering restrictions. On August 16, 2012, Austin City Council voted 6-0 to revise Austin’s water use management strategy, including the Water Conservation Code and Drought Management Plan. These documents outline how customers of the City’s water utility may use water. There is plenty our residential and commercial customers can to do conserve water and save money in the process.
Water Treatment Plant 4
Austin’s newest water treatment plant is close to being completed; the plant will provide the water system with the capacity and stability to ensure clean drinking water for years to come.
During FY 2012, the City Council passed Resolution No. 20110922-052 which directed the City Manager to work with a Joint Subcommittee of the Water and Wastewater Commission, Resource Management Commission, and the Impact Fee Advisory Committee, with input from the public, to develop recommendations for short-term and long-term financial plans to strengthen the financial stability of the Austin Water Utility. The Joint Subcommittee completed their work in May 2012 with the development of specific short and long-term recommendations for Austin Water's financial and rate design policies. Water rates implementing these recommendations went into effect in February 2013.
The City Manager has authorized the reconvening of the Joint Subcommittee in 2014 to assist Austin Water in reviewing its financial and rate forecasts for 2015, developing recommendations on additional financial and rate policies to further strengthen Austin Water's financial stability.