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Services
Discharge Permits
Stormwater Discharge Permits prevent or minimize polluting discharges to Austin’s Creeks and Lakes. There are three types of permits: annual, temporary, and TPDES multi-sector general.
Drainage Easement Releases
Do you have a drainage easement on your property that you would like released? Please email us with a request for information before submitting an application. It may save you money. Applications are on the Real Estate Services website.
Fee Calculator for Regional Stormwater Management Program
Applicants to the Regional Stormwater Management Program can use the Single Family Developments Calculator or the Commercial and Multi-Family Developments Calculator to estimate program fees. Questions? Call 512-974-3386 or email Jose Guerrero.
Flood Protection Information and Assistance
Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.
Floodplain Information
Is your home in the floodplain? Find out on FloodPro, an online tool that makes most of our floodplain data available. Also check for elevations and whether we have an elevation certificate on file for your property. Questions? 512-974-2843 or email.
Floodplain Models
Need hydrologic or hydraulic models for your project area? What about associated shapefiles or floodplain delineation? Please contact us by phone at 512-974-2843 or by email.
License Agreements
Do you wish to license encroachments in a drainage easement? Please email us with a request for information before submitting an application for the license agreement. Call Right-of-Way Management at 512-974-1150 for an application.
Real Time Gauge Data
Has the creek near your home flooded? How much rain did your area receive? Austin has 130 gauges that either record rainfall or the water level in various creeks around town. Get the real-time data here.
Report a Drainage, Erosion or Open Waterway Problem
Please call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned.
Report Pond Issues
Please call 3-1-1 if you see a pond holding water for more than 72-hours or for general maintenance issues (i.e. high vegetation, vandalism, etc.).
Report Vegetation Issues
Please call 3-1-1 if you see an accumulation of sediment, high vegetation or debris impeding the flow of storm water in a creek or drainage area.
Retrieval of Items from Storm Drains
Lost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item.
Spills and Response
Staff in the Spills and Complaints Response Program respond to citizen pollution complaints and spills that threaten our creeks or water bodies, 24 hours a day, seven days a week.
Storm Drain Maintenance
Please call 3-1-1 if you notice a storm drain needs maintenance. Watershed Protection crews can clear out a clogged storm drain or culvert.
Developers If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.
Homeowners If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM pl
Developers If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.
Homeowners If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM pl
Use our online application to search for water quality protection publications.
