Utilities

Depending on where you live, you could receive one or more utility services from the City of Austin.

To start, stop, transfer, your City utilities, or to manage your service, billing, and payment options online, visit City of Austin Utilities Online Customer Care where you can:

  • Create a secure, online account
  • Pay your bill online or find other payment options and locations
  • Choose your energy source
  • Sign up for Paperless Billing
  • And more

You can also learn more about City utility programs and services, such as:

  • Water and energy conservation
  • Recycling and resource recovery
  • Transportation
  • Public works
  • City code

Having trouble? Contact us to get help or report a problem.

Austin Energy
Austin Water