Reclaim Your Pet from Austin Animal Center
If you have found your pet in our shelter, please visit us immediately to reclaim. Pets are held for 3 days and then are released for adoption or transfer.
If you cannot visit the shelter, please call our Reclaim Hotline at 512-978-0556 or email animal.reclaim@austintexas.gov (the hotline is answered daily during business hours).
Required to reclaim:
- Proof of ownership like vet records, microchip information, or a photo ID of your pet
- Photo ID -- we accept Driver's Licenses, US or International passports, government or other official photo identification, and Mexican Consulate cards
- Fees range from $0-115. If your pet has received emergency veterinary care due to being sick or injured, there may be an additional cost.
If a pet has been in the shelter's care for longer than 3 days and becomes the property of the City of Austin, state law requires the pet to be spayed/neutered before being released.