Federal, State and Local Recovery Resources

Disaster recovery resources may be available from the federal government when there is a large scale emergency or disaster. Examples of large scale emergencies are Hurricane Katrina and the winter storms of February 2021 ans 2023 in Austin. 

Federal Reimbursement Resources

Public Assistance

Public Assistance is not individual or business reimbursement. FEMA’s Public Assistance Program provides supplemental grants to state, tribal, territorial, and local governments, and certain types of private non-profits so communities can quickly respond to and recover from major disasters or emergencies. A local government is expected to use its own resources before requesting assistance. Generally, the threshold for The State of Texas to qualify for Public Assistance is $51.6 million in damages reported, and the threshold for Travis County to qualify for Public Assistance is $5.7 million in damages reported. These thresholds are based on population density and change with the census. Jurisdictions are reimbursement a percentage, or portion, of total costs. Learn more about FEMA Public Assistance.

Business and Individual Assistance

Businesses of all sizes located in declared disaster areas, private nonprofit organizations, homeowners, and renters affected by declared disasters, including civil unrest and natural disasters such as hurricanes, flooding, and wildfires may qualify for disaster loans from the Small Business Association. Learn more about the types of disaster loans and how to apply. 

Individual and Household Assistance 

FEMA’s Individuals and Households Program (IHP) provides financial assistance and direct services to eligible individuals and households affected by a disaster, who have uninsured or underinsured necessary expenses and serious needs. Learn more about FEMA Individual and Household Assistance. 

Texas Department of Emergency Management

In The State of Texas, the Texas Department of Emergency Management receives reimbursement from the federal government for state expenses, and serves as the pass through agency for local public assistance from the federal government. 

At the outset of an incident, the TDEM launches the Individual State of Texas Assessment Tools (iSTAT) for damage evaluation and reporting. iSTAT is designed to deploy early in a disaster impacted area to gather Rapid Damage Assessment information revealing the scope and size of an event. Sharing pertinent details and photos of damages assists emergency management officials in quickly determining the severity of a disaster and if federal assistance thresholds have been met.

The iSTAT data is used to determine the need for a joint Preliminary Damage Assessment (PDA) with local, state and federal partners to confirm the level of damages and to facilitate any potential funding streams that may be available depending on the disaster.

The information provided by Texans in the iSTAT survey aids emergency management officials in gaining an understanding of damages that have occurred and helps officials determine if the state meets federal requirements for various forms of disaster assistance, as well as identify any immediate resource need. After a disaster, residents or business owners should submit damages online using the self-reporting survey. 

Learn more about the disaster declaration process from the Texas Department of Health and Human Services.

Texas Department of Emergency Management (TDEM) Just in Time iSTAT Tutorial

Spanish Just in Time iSTAT Tutorial Video. 

State of Texas Emergency Assistance Registry (STEAR)

Not every Texan has the means to prepare for an emergency on their own. For anyone who may need assistance during an emergency event, the State of Texas Emergency Assistance Registry (STEAR) provides local emergency planners and emergency responders with additional needs members their community may have.  

Registering in STEAR is voluntary and DOES NOT guarantee you will receive specific service during an emergency because available services may vary by community or the severity of the emergency.  

The Texas Department of Emergency Management has multiple ways to register for STEAR on its website. Please visit the site to determine which method is best to register yourself, a family member, or friend.  

People who should register for STEAR are those who:  

  • have disabilities 
  • are medically fragile 
  • have access and functional needs such as: 
  • limited mobility 
  • communication barriers 
  • require additional medical assistance during an emergency event 
  • require transportation assistance 
  • require personal care assistance. 

Registering for STEAR is free, voluntary, and does not guarantee assistance in an emergency. By registering in STEAR residents are consenting to sharing information with first responders and other state agencies during a disaster. Registering with STEAR will help first responders better prepare to serve residents and the community in the event of an emergency.  

Winter Weather Tips from Austin Water

Austin Water urges customers to take steps now to prepare for freezing temperatures. While Austinites often enjoy mild winters, Winter Storm Uri in 2021 and Winter Storm Mara in 2023 demonstrated that we must prepare for more severe and prolonged freezing weather. Learn more. 

Power Outage Safety Tips from Austin Energy 

Power outages are the result of a variety of causes — anything from traffic accidents, wildlife interference, and severe weather. They can occur on the brightest of sunny days and during our sudden, and sometimes severe, Central Texas thunderstorms. Learn more. 

Flood Safety Resources 

Austin is in the heart of Flash Flood Alley. Use the links on this page to help protect yourself, your family, and your property from floods. Learn more

Resources for Minor Home Repairs

Austinites whose homes present health or safety hazards may need financial assistance. This program helps eligible homeowners make critical and necessary repairs. Minor Home Repair Grants are up to $5,000 per home. Learn more. 

Local Small Business Preparedness Resources

By taking small steps to create a preparedness plan, Austin small businesses can be ready for an event that severely disrupts operations, such as extended power outages, pandemics, or natural disasters. Learn more.