Translated Emergency Information 

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During a disaster or emergency, visit this page to get up-to-date official information from the City of Austin and Travis County about the hazard impacting our community and immediate actions you should take to keep you and your loved ones safe.  Consider bookmarking the link to this page so you can quickly find it during a crisis. You can also follow Austin HSEM on social media: 

Twitter - @AustinHSEM

Facebook - @AustinHSEM

Prepare now for emergencies 

The best way to protect yourself during a major emergency is to have a safety plan, supplies, and access to critical information long before it happens. Visit ReadyCentralTexas.org to sign up for emergency alerts, and learn what you can do today to help yourself survive and recover more quickly from disasters in the future.

Download Ready Central Texas App

The City of Austin Office of Homeland Security and Emergency Management and the Travis County Office of Emergency Management have partnered to deploy an emergency preparedness mobile app.

The Ready Central Texas app provides:

  • News updates and warnings
  • Preparedness resources
  • Emergency plan checklists to help make sure you have what you need

The app is available on Android and iOS devices and is free to download and use.

Status

JANUARY/ FEBRUARY 2023 WINTER STORM RESPONSE AND RECOVERY

Storm Debris Management and Repairs 

Downed Tree Limbs: Call 3-1-1 to request a collection of down tree limbs due to the storm. Please have the limbs at the curb ready for collection at no charge to the customer. Austin Resource Recovery (ARR) crews are working tirelessly to collect storm debris and has enlisted the help of three contract crews that will be working alongside City staff to expedite the collection of storm debris materials. Because the damage is widespread throughout the entire City, collections will take some time. Here are some guidelines for storm debris set out correctly and collected as soon as possible. 
 
Typically, ARR will collect the contents of your green cart and up to 15 extra items placed beside the cart but item limits will be temporarily waived for storm debris collection.  
 
Residents with physical limitations or financial needs requiring help cleaning up winter storm debris can request volunteer assistance through the Austin Disaster Relief Network. Complete this form:
link.adrn.org/ws-cleanup-request. 

 The City’s Development Services Department will work retroactively with homeowners, business owners and contractors to permit and inspect emergency repairs to ensure work was completed safely. That means that work can begin immediately on repairs. Learn more about emergency repairs and permits here 

Safety Information 
  • Although it is now getting warmer and the roads have begun to be cleared, certain dangers still exist due to the remaining downed power lines. Trees have been weakened and may continue to fall people should remain aware of their surroundings. 
  •  Food Safety for Power Outages. Refrigerated or frozen foods may not be safe to eat after the loss of power. Find out what you can do to keep food safe during a power outage, and when you need to throw away food that could make you sick.  More information: https://www.cdc.gov/foodsafety/food-safety-during-a-power-outage.html. Austin Resource Recovery customers can dispose of any spoiled food by placing it in their green composting cart for collection, and recycle the glass, plastic and metal containers. Place all plastic wrap, waxy paper and Styrofoam packaging in the trash. 
Community Recovery Support 
Volunteering 

The Austin Winter Response Collaborative is working to aid unhoused neighbors during this winter response. To volunteer or donate supplies, please visit

 Updated  1:30 p.m., Feb. 5, 2023