Using the Austin 3-1-1 mobile app to submit a service request is fast and easy.
With the Austin 3-1-1 mobile app, residents can work together to make Austin the most livable city in the country. The mobile app is equipped with several features to help you report concerns within the City of Austin.
The Austin 3-1-1 mobile app is your on-the-go connection to city services. Information and photos provided allow city departments to efficiently assess, prioritize and respond to your requests. It is a free app available for use on Android and iOS smartphones. Users can download the app from the Google Play Store or iTunes Store. Windows or other smart phone users can access it at https://311.austintexas.gov/.
Austin 3-1-1 Mobile App - New Look, New Feel
Helpful Links
Updating the Austin 3-1-1 Mobile App Guide
Guía de Actualización de la Aplicación Móvil del Austin 3-1-1
The developer must agree to the Technical and Operational Requirements and Terms of Service in order to request an API key. As previously mentioned, query of Service Request data does not require an API key. However, developers are still required to follow the Terms of Service.