Dear Chief Acevedo,
I am writing to let you know what an excellent job that Officer Visi did when he performed a residential security assessment at our home last month. He was very thorough, courteous, timely, professional and knowledgeable, and we have been instituting his expert safety recommendations! This visit is a wonderful and necessary service for the community. My husband and I have been sharing this information with friends and family in the area, as well.
We also think it would be very beneficial to have Officer Visi make a webinar available with this information so Austin residents can view it on the APD's web site. This would make the information more accessible, as I understand there is a long waiting list for in-home visits.
Many thanks again for this greatly informative and helpful security assessment!