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Smart Phone App Overview

Using the Austin 3-1-1 smart phone app to submit a service request is fast and easy. 

With the Austin 3-1-1 smart phone app, citizens can work together to make Austin the most livable city in the country. The smart phone app is equipped with several features helping you to report concerns within the City of Austin.

The Austin 3-1-1 smart phone app is your on-the-go connection to City services. Information and photos provided allow City departments to efficiently assess, prioritize and respond to your requests. It is a free app available for use on Android and iOS smartphones. Users can download the app from the Google Play Store or iTunes Store. Users with Blackberry, Palm, Nokia and Windows Mobile devices can access it at 311.austintexas.gov.

3-1-1 Media Release

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