Environmental Health Services (EHS) ensures food safety and the health and safety of all public and semi-public aquatic facilities. The division provides on-site assessments and responds to complaints about rodents, mosquitoes, and stinging insects, and conducts surveillance of vector-borne diseases. EHS also performs state-mandated inspections required for custodial care facilities. For a full list of services, please see the information below.

Announcements

Update - Mobile Vending Onsite Permitting Inspection Pilot Program

We’d like to share an important update regarding the Mobile Vending Onsite Permitting Inspection Pilot Program. City Council has recently approved the fees for onsite permitting inspections as part of the pilot. Our team is currently developing the process to review and schedule appointments for interested vendors. We anticipate the pilot will begin in late summer 2025.

While we move forward with the planning phase, we are also closely monitoring House Bill 2844, which may impact our local program. If enacted, this bill would transfer oversight of mobile vending from the local level to the State, potentially requiring us to discontinue the pilot. 

We will continue to keep you informed as we learn more. In the meantime, we appreciate your patience and interest in participating. If you have any questions, feel free to contact us at 512-978-0300 Option #5 (press twice).

 

*All New Applications Must be Submitted Through My Health Department.

Attention: All new applications must be submitted through our new My Health Department Customer Portal. If you are unable to comply with the electronic submission requirements, please print and complete the application, then bring it into our office and our staff will help to submit the application.

If you require further assistance or additional information regarding your application, please contact our main line at (512) 978-0300 and select option 5. 

Submissions Still Accepted via Email (ehsd.service@austintexas.gov):

  • Renewals for Food and Pool Permits
  • Complaints
  • General Questions
  • Refund Request
  • Re-inspections

 

New Software for APH Environmental Health Services Division Clients!

APH Environmental Health Services Division clients are now able to create an account through My Health Department (MyHD) Portal. Submit applications, make payments, view records, and communicate with staff online all through your MyHD account.

Visit the My Health Department Portal: https://myhealthdepartment.com/APH/login

 

TRAVIS COUNTY INVOICES CAN NOT BE PAID ONLINE

All questions and concerns can be submitted via email to EHSD.Service@austintexas.gov or by contacting 512-978-0300.

In addition to our in-person services, you may submit your applications and requests for processing by:

  • Mail: Austin Public Health, PO BOX 142529, Austin, TX 78714; along with payment by check or money order, or
  • Email: EHSD.Service@austintexas.gov; and you will receive payment instructions to make payment.
Food Safety Programs

The division ensures food safety for all food establishments. There are requirements for food handlers and managers, and four distinct food programs:

Submit an application through our new online platform, My Health Department Client Portal: https://myhealthdepartment.com/APH/login.

Food Handler and Food Manager Requirements
My Health Department Customer Portal

APH Environmental Health Services Division clients are able to create an account through My Health Department Customer Portal. Submit applications, make payments, view records, and communicate with staff online all through your MyHD account.

Permit Fee Schedule

View the fee schedule for Austin and Travis County effective May 8, 2024, for all permits and services.

Food Safety Resources
Public Health Nuisances

To report nuisances, contact Austin 3-1-1.

To report a smoking violation in the City of Austin, contact 3-1-1 or fill out a smoking violation form.

Childcare, Foster Care, and Adoption Housing

The division performs state-mandated inspections required for custodial care facilities, such as childcare, foster care and adoption housing.

Submit an application through our new online platform, My Health Department Citizens Portal: https://myhealthdepartment.com/APH/login.

If you require further assistance or additional information regarding your application, please contact our main line at (512) 978-0300 and select option 5. If you are unable to comply with the electronic submission requirements, please print and complete the application found at the link below. Download a printable copy of this application. If you experience technical difficulties, contact us for assistance.

Download a Fee Waivers for High-Quality Child-Care providers in Austin information document here.

Pool, Spas, Interactive Water Features & Fountains

The division ensures the health and safety of all public and semi-public aquatic facilities to reduce the incidence of waterborne diseases and accidental drownings/injuries. Learn more here.

Submit an application through our new online platform, My Health Department Citizens Portal: https://myhealthdepartment.com/APH/login.

Mosquito and Rodent Control (Rodent and Vector)

The division provides on-site assessments and responds to complaints about rodents, mosquitoes, and stinging insects. The program also performs mosquito surveillance (trapping) to identify the source of mosquito borne diseases and applies limited control measures. Learn more here.

Full List of Services

The Environmental Health Services Division (EHSD) promotes public health and safety to ensure compliance with state and local health codes. View a complete list of services.

Have Feedback?

Help us better serve our customers by providing feedback through our online survey.

To address a concern or request a second opinion regarding an inspection result or complaint, contact us at 512-978-0300 between 7:45 am to 4:45 pm Monday - Friday.