Mosquito Safari, an interactive website from the AgriLife Extension Services, Texas A&M System
Rodents, particularly rats, are responsible for substantial property damage. They may transmit diseases that could affect public health, such as Murine typhus, plague, salmonellosis, trichinosis, leptospirosis, and rat-bite fever.
To report a rodent problem, call the rodent information line at 512-978-0370, or send an email
To report code violations that are contributing to a rodent problem, such as tall weeds/grass, trash, or debris, call 3-1-1 or file a complaint online. The City of Austin will conduct an investigation and pursue legal action if necessary to bring the property into compliance.
Tenants experiencing rodent problems in multi-family or commercial rental property are advised to contact the Austin Code Department at 3-1-1 and/or the Austin Tenant's Council. Landlords are required by the International Property Maintenance Code to maintain their rentals free from rodent or insect infestations. To report a rodent problem in multi-family/commercial rental property, call 3-1-1 or file a complaint online.
Bees and Stinging Insects
City Ordinance, Chapter 3-6, regulates the maintenance and management of bee colonies within the City limits where an individual has intentionally brought honeybees onto their property for that purpose. The ordinance does not apply to “wild” colonies which have established themselves in naturally protected places such as tree hollows, tree stumps, etc., or any other location not associated with conventional beekeeping activity. We are not licensed to exterminate, remove, or relocate “wild” honeybee colonies or swarms; however, we can provide information, education, and consultations upon request.
To report a bee or stinging insect problem, call the Bee Information Line at 512-978-0370 or send an email.
Bat season is here and Austin is once again home to the largest urban bat colony in North America. And while bats contribute greatly to our ecosystem, Austin/Travis County Health and Human Services Department wants to remind the public how to protect themselves around these animals. Awareness is the best tool citizens have against exposure.
If you feel an inspection issue, complaint investigation, or surveillance finding has not been satisfactorily addressed, please do not hesitate to contact the Environmental Health Services Division (EHSD). You may request a second opinion about your concerns directly from a Supervisor or Manager. Our office phone number is 512-978-0300 and we may be reached between the hours of 7:45 AM to 4:45 PM Monday thru Friday.