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Service Online Phone Contact

Capital Area Crimestoppers

You can easily help area law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip online.

Yes
3-1-1 Austin 3-1-1

Capital Metro

Capital Metro provides bus and rail service throughout Austin. For information on schedules and locations, please visit them online at www.capitalmetro.org.

No
512-474-1200 Austin 3-1-1

Certification for DBE

The City of Austin provides DBE certification for participation in federally-funded contracts as a member of the Texas Unified Certification Program (TUCP).

No
512-974-7645 Small and Minority Business

Certification for MBE/WBE

SMBR's Certification Division verifies that the Minority and/or Women Owned Business applicant owns, manages, and controls the day-to-day operations of the for-profit business in compliance with the City of Austin Ordinances.

No
512-974-7645 Small and Minority Business

Certification for SBE

SMBR and the Contract Management Department (CMD) have developed a Small Business Construction Program (SBCP) designed for small construction projects under $50,000. These projects are reserved for certified Small Business Enterprises (SBE) with the City.

No
512-974-7645 Small and Minority Business

Charter Bus Service Permit Application

Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit Application.

No
3-1-1 Transportation

Chauffeur Permit Application

Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit Application (pdf).

No
3-1-1 Transportation

Childcare Services

The City of Austin and Travis County offer a child care program for low income families in Austin/Travis County that is operated by Workforce Solutions Child Care Services (CCS).

No
3-1-1 Austin 3-1-1

Children's Safety and Fire Education (SAFE)

Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357.

No
512-854-4357 Fire

Citizen Feedback

Send your opinion about the Downtown Austin Community Court directly to us by completing this online Citizen Feedback form.

Yes
512-974-4879 Community Court

Citizen Participation

Citizens can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items.

No
512-974-2210 City Clerk

Citizen Participation at Council Meetings

Citizens can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items.

No
512-974-2210 City Clerk

City Code and Charter

The Austin City Code and City Charter are available online through the Municode website.

Yes
512-974-2210 City Clerk

City Memos

Official distribution memos provide updates and status reports on City issues and programs to the mayor, council and City staff. View memos online. For memos from before January 2009, contact the City's Media Relations Team.

Yes
512-974-2220 Communications

City of Austin Departmental Media Contacts

If you need assistance with a story, please check the list for departmental media contact emails, phone numbers and, if available, link to a departmental media web resource.

No
3-1-1 Austin 3-1-1

City of Austin Facility & Property Inventory

Information on City-owned facilities and properties, including maps and other resources, are available here on our website. Additional questions regarding any City-owned parcel of land should be directed to Mashell Smith, Land Management Real Estate Supervisor, (512) 974-7079.

No
800-847-8849 Office of Real Estate Services

City of Austin Social Media Archive

Online, searchable archive of selected City of Austin social media resources.

Yes
3-1-1 Communications

City Organizational and Department Chart

Online version (PDF, 69 KB) of the City's organizational chart, with departmental reporting structure.

Yes
3-1-1 Austin 3-1-1

Claims Payments and Information

The Claims Division provides this information to customers for civil judgments and judgment liens owed to the City of Austin. Contact the division at 512-974-2828 to request this information.

No
512-974-2828 Telecommunications

Code Connect

Contact the Austin Code Department and talk to an experienced facilitator who can help you with general code questions, provide resource guidance and give updates on your existing cases. Code Connect is here to Inform, Guide and Educate!

No
512-974-2633 Code Compliance