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Service Online Phone Contact

Get a Private Hauler License

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a Private Hauler License (City of Austin Code 15-6, Article 3).

No
Code Compliance

Get a Rooming/Boarding House License

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast or short-term rental that provides lodging (with or without meals) for 7 or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

No
Code Compliance

Get COVID-19 economic recovery assistance

The City of Austin is committed to restoring our local economy in a manner that is safe, equitable, and prosperous for all. 

We are working diligently to help businesses and individuals recover from the financial hardships caused by the COVID-19 pandemic. By working together, we will overcome this unprecedented time in our city’s history.

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512-974-7976 Economic Growth

Get immunizations

No
3-1-1 Austin 3-1-1

Get information on Boards and Commissions

Access information about the City of Austin's boards and commissions, including meeting documents, members and meeting locations.

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512-974-2210 City Clerk

Get information on City Council meetings

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

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512-974-2210 City Clerk

Get the latest AUS airport information

No
3-1-1 Austin 3-1-1

Get updates sent to your email

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

No
3-1-1 Austin 3-1-1

Graffiti Removal

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

Yes
3-1-1 Austin 3-1-1

Greater Austin Crime Commission

The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.

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Police

Ground Transportation Complaints

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Yes
3-1-1 Transportation

Ground Transportation Operating Authority Application

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance Application.

No
3-1-1 Transportation

Ground Transportation Service Providers

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3-1-1 Transportation

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the prominent projects in planning or construction phases in and around Austin.

No
512-974-6459 Planning

Guide to permitting

Work with the City of Austin to make sure your next building or renovation project is safe, sustainable, and permitted. 

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3-1-1 Austin 3-1-1