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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
MBE/WBE Contract ComplianceThe City encourages Bidders to achieve the MBE/WBE participation goals and subgoals. However, Bidders may comply with the City Code and Rules without achieving the participation goals so long as they make and document Good Faith Efforts that would allow the MBE and WBE participation per MBE/WBE... |
512-974-7600 |
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Meeting TranscriptsAccess closed-caption transcripts of City Council meetings on meeting information pages. To find a transcript for a specific meeting, search by meeting date. |
512-974-2210 |
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Meeting VideosVideos of council meetings are available on the Channel 6 page. Copies of older meeting videos are available to the public in the archives of the Austin History Center. |
3-1-1 |
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Monitor City of Austin ADA ComplianceThe coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives. |
512-974-3256 |
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Music on HoldThe City of Austin proudly promotes local music in the City's telephone hold music system. If your band is interested in having a song featured on Music on Hold, please contact Don PItts at 512-974-7821. |
512-974-7821 |
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Music ProclamationsWeekly regular sessions of council include live music starting at 5:30 p.m. If your band is interested in performing, please contact Stephanie Bergara. |
3-1-1 |
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