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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
MBE/WBE Contract ComplianceThe City encourages Bidders to achieve the MBE/WBE participation goals and subgoals. However, Bidders may comply with the City Code and Rules without achieving the participation goals so long as they make and document Good Faith Efforts that would allow the MBE and WBE participation per MBE/WBE... |
512-974-7600 |
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Meeting VideosVideos of council meetings are available on the Channel 6 page. Copies of older meeting videos are available to the public in the archives of the Austin History Center. |
3-1-1 |
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Monitor City of Austin ADA ComplianceThe coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives. |
512-974-3256 |
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Music on HoldMusic on Hold is one of the City's fun and unique ways of showcasing Austin’s great music—usually in sixty seconds or less. Anytime someone calls into the City telephone system and placed on hold, they will be listening to a well-curated playlist of Austin music. Music on Hold... |
512-974-7804 |
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Music ProclamationsThe City of Austin is incredibly proud of our local music culture, and every Austin City Council regular meeting includes live music to kick off the session. These selected performers are also bestowed the honor of a “Proclamation Day” with an official certificate and their band name permanently... |
3-1-1 |
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