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Service Online Phone Contact

Register as a vendor for the City

You can register to become a vendor for the City on the Austin Finance Online website.

Yes
512-974-2018 Finance

Register for a Parks and Recreation activity

Austin’s Parks and Recreation Department offers many activities, from summer camps and swimming lessons to ceramics and dance. Here’s how to sign up!
No

Register your bike

Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.
No

Register your boat dock

City code requires proper addressing of boat dock structures on Lake Austin, Lady Bird Lake, and Lake Walter E. Long. The City of Austin's Boat Dock Registration Program improves boat dock visibility for public safety personnel when responding to emergency calls for service.

No
Code Compliance

Registered sex offenders

Citizens can search for persons in the registered sex offenders database using geographical information or names.

Yes
Police

Registered vendor search

Search online for vendors registered with the City of Austin.

Yes
512-974-2500 Finance

Report a code violation

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the Austin Code list of common code violations or search Austin's Code of Ordinances.

Yes
3-1-1 Austin 3-1-1

Report a drainage, erosion, or open waterway problem

Please call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned.

No
3-1-1 Watershed Protection

Representing the City in labor negotiations

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

No
3-1-1 Labor Relations

Request a lien payoff

If you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov.

No
3-1-1 Austin 3-1-1

Request a speaker from Austin Code

If you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

Yes
3-1-1 Austin 3-1-1

Request public information or records

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.

Yes
3-1-1 Austin 3-1-1

Reserve Parkland for Commercial Use

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page.

No
512-974-6718 Parks and Recreation

Residential services overview

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

No
3-1-1 Austin 3-1-1

Restaurant inspection scores

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

Yes
512-972-5000 Health

Retrieval of items from storm drains

Lost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item.

No
3-1-1 Watershed Protection

Right of Way Management Services

Services offered by the Right of Way Management Division include Permitting, DAPCZ Project Coordination, Traffic Control Plan/Review, Utility Coordination, Safety and Mobility in the ROW, and Code Compliance.  

No
512-974-7828 Transportation

Rodent control

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

No
512-978-0370 Health