Service | Online | Phone | Contact |
---|---|---|---|
Public safety labor agreement trainingThe Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures. |
No |
3-1-1 | Labor Relations |
Other permitsThe Development Services Department (DSD) issues other types of permits for various City Departments. |
No |
3-1-1 | Austin 3-1-1 |
View open dataThe City of Austin's Open Data Portal provides easy access to open data and information about your City government. We encourage the use of this public data to spark innovation, promote public collaboration, increase government transparency, and inform decision making. |
Yes |
3-1-1 | Austin 3-1-1 |
Pedestrian hybrid beaconsPHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device. |
No |
3-1-1 | Transportation |
Installation request for outdoor Liquified Petroleum gasFire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. |
No |
3-1-1 | Austin 3-1-1 |
Report a code violationReport a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the DSD Code Compliance list of common code violations or search Austin's Code of Ordinances. |
Yes |
3-1-1 | Austin 3-1-1 |
View City transparency initiativesView City transparency initiatives including information about open meetings, Council filings, campaign finance filings, and more. |
No |
3-1-1 | Austin 3-1-1 |
Street name changesA request to change the name of a dedicated street within the City of Austin full purpose jurisdiction can be initiated by a City Council member, city department, or by a property owner with property abutting the street to be renamed. The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance. In order to bring a street name change request before Council, the following requirements must be met (per City Code 14-5):
Austin Transportation Department
|
No |
3-1-1 | Transportation |
File a complaint about a police officerThis service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information. |
No |
3-1-1 | Austin 3-1-1 |
Veterans' preference in employment processHuman Resources provides a standardized method by which veterans who do not currently work for the City of Austin may receive special consideration in the interview process. See the Veterans Service Office webpage for more information. |
No |
3-1-1 | Human Resources |
Request public information or recordsThe Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online. |
Yes |
3-1-1 | Austin 3-1-1 |
Get updates sent to your emailSign up to receive regular emails on a number of topics. Unsubscribe at any time. |
No |
3-1-1 | Austin 3-1-1 |
City of Austin departmental media contactsIf you need assistance with a story, please check the list for departmental media contact names, emails, and phone numbers. |
No |
3-1-1 | Austin 3-1-1 |
Request a lien payoffIf you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov. |
No |
3-1-1 | Austin 3-1-1 |
Report a drainage, erosion, or open waterway problemPlease call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned. |
No |
3-1-1 | Watershed Protection |
Women, Infants and Children (WIC)Participants learn about nutrition and how to stay healthy, and receive food certificates to purchase healthy foods. WIC Services are free to those who are eligible.
|
No |
3-1-1 | Austin 3-1-1 |
Graffiti removalContact 3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1. |
Yes |
3-1-1 | Austin 3-1-1 |
Stay informed about the Repeat Offender ProgramThe Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards. |
No |
3-1-1 | Austin 3-1-1 |
Share your ideas online about improving AustinBring your valued voice to the table about a number of topics and initiatives. Visit SpeakUp Austin! to share your ideas and feedback. |
Yes |
3-1-1 | Austin 3-1-1 |
Parking servicesView the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services. |
No |
3-1-1 | Transportation |