Dockless mobility systems consist of devices, such as bicycles or scooters, that do not require fixed docking stations for users to receive or return units.
The City of Austin adopted emergency administrative rules governing dockless mobility technology on May 7, 2018. These rules reflect City Council action at an April 26, 2018, meeting authorizing a dockless mobility operator’s license, setting forth key operating criteria and enacting enforcement mechanisms. They also reflect community input that Austin Transportation collected in spring 2018, outlined below.
Using Dockless Mobility Services
People who plan to use dockless mobility services should do so in a safe and ethical manner. This includes:
Yielding to pedestrians on sidewalks,
Parking in a secure, upright position in designated areas, and
Staying in the right of way as opposed to private property, parkland, state-owned land or other unauthorized areas
People should understand that they may use these services without sharing personally identifiable information, and they’re encouraged to reposition and report units that are toppled or improperly parked. Please direct these reports, or any complaints or questions, to Austin 3-1-1.
The license application and associated documents required for dockless mobility companies to operate in the right of way are available below. If approved, the license will be valid for six months. Please submit signed and completed documents by email to DocklessMobility@AustinTexas.gov.
Austin Transportation is engaging with operators and working concurrently on program elements, including mapping and marking parking zones, and data reporting and management protocols. Once licenses are granted, Austin Transportation will work with dockless mobility operators to continuously improve performance.
Public Input Process
In March and April 2018, Austin Transportation held a series of public meetings related to dockless mobility. The feedback gathered at these meetings is compiled in a summary below.
The following Council Memorandums provide additional information on the dockless mobility process.
Online Questions, Comments and Feedback
Please email DocklessMobility@AustinTexas.gov or call 512-974-7633.