Shared Mobility Regulations

Per Austin City Code 14-9, shared mobility providers must have a license to operate in Austin and follow regulations for continued service. Austin Transportation filed the following final administrative rules for shared small vehicle mobility systems, with the City Clerk on Nov. 9, 2018.

Apply for a Shared Mobility Services License

New applicants must first submit a Shared Mobility License Expression of Interest Form. This form is not a license application. Program staff will follow up to discuss your service and intentions for operation.

License Application Process (New and Renewal)

Each license term is six months, and license start dates for shared mobility are June 1 and Dec. 1 every year.

Applicants must submit all necessary license application documents at least six weeks before the license start date.

  1. Fill out the License Application (PDF) and provide the required items listed.
  2. Sign the License Terms and Conditions (PDF)
  3. Obtain a Performance (Surety) Bond (PDF) and provide the original with wet signatures as well as a scanned copy.

For initial licenses, a provider may have a maximum fleet size of up to 500 devices and can operate in the downtown area. Upon license renewal, a provider may request expanded fleet size and operating area upon license renewal.

Currently, our office is closed to the public as part of efforts to prevent the spread of COVID-19, and office visits are by appointment only. You may schedule an appointment or email application documents by contacting sharedmobility@austintexas.gov. Some original copies will need to be sent to:

1501 Toomey Rd.
Austin, TX 78704

Providers must also pass an inspection for the device model that will be used in Austin. The Shared Mobility Services program will reach out about inspection after reviewing application documents.

Program Background and Development

Memoranda to City Council provide additional information on program and policy development.