About the Austin Animal Center

Austin Animal Center provides shelter to more than 16,000 animals annually plus animal protection and pet resource services to Austin and Travis County. We accept stray and owned animals regardless of age, health, species or breed.

Our goal is to place all adoptable animals in forever homes through adoption, foster care or rescue partner groups.

Animal Services has numerous programs and partnerships designed to help pets in the shelter, in the community and in your home.

Mission Statement

To provide public service and a safety net for lost and homeless animals in the community by providing necessary food, water, shelter and standard municipal veterinary care for animals in need.

To provide placement services that will assist lost, homeless or sheltered animals to their homes or find new homes when necessary, to provide live outcomes for at least 90% of sheltered animals.

To enforce animal regulations and assist the public with animal-related concerns, including impoundment, quarantine and other rabies control services in order to protect citizens and animals in our community.

To provide animal services to the public in order to educate and prevent animal homelessness and promote humane, compassionate treatment of animals and responsible pet ownership.

Read more about the No-Kill Plan.

Contact Information

Phone: 3-1-1

Email Animal Center Customer Service

Inspections

For Shelter/Impoundment Inspection Reports

The State of Texas, Health and Safety Code Chapter 823.003 requires animal shelters to be inspected annually by a licensed veterinarian for compliance with Chapter 823 and Chapter 829. Past City of Austin animal shelter inspections are listed below.

For Quarantine Inspection Reports

In addition, the annual quarantine inspection for licensed rabies quarantine facilities is performed by the Department of State Health Services Zoonosis Control personnel. Past City of Austin quarantine inspections are listed below.