This resource page includes services to help Austinities return to work. Select the drop-down menus below to find resources related to your need.
Contact the City of Austin if you have questions about this list or would like to recommend additional resources for inclusion.
- Employment Assistance
Workforce Solutions Capital Area
If you are a worker whose employment has been disrupted by economic changes caused by the COVID-19 pandemic, Workforce Solutions Capital Area can assist you in finding new work or training for a higher-skilled role in related industries.
Their three centers are operating remotely to protect the health and safety of their staff and community. Call them at (512) 549-4967 for program assistance. You can also visit Workforce Solutions Capital Area's Jobs Now page for a list of immediate job openings in Austin/Travis County. This list is updated daily.
WorkInTexas.com is a comprehensive online job search resource and matching system developed and maintained by the Texas Workforce Commission.
Tips for Job Seekers
The Austin Chamber published job seeker tips from an expert panel of talent and human resources leaders. The panel offered advice to those seeking employment in the current economic climate and job market.
COVID-19 High-Risk Worker Hotline
Are you a front line staff member who needs help due to COVID-19? The Austin Voices call center can help (in any language) provide referral services related to legal case management, assistance applying for unemployment, and one-time financial assistance. Hotline Phone Number: 512-493-4288, open Monday - Friday from 8:00 a.m. – 8:00 p.m.
- Child Care Assistance
Finding Child Care During COVID-19
If you need help locating a provider that is open and accepting children of essential employees, you can visit the Frontline Child Care Availability Portal. This website will allow parents who are essential workers to search for available child care near their home or work, and it will display a map of licensed child care centers, licensed homes, and registered homes. It will show each facility’s operating hours, along with the number of open seats for each age group at the facility.
Child Care Subsidies for Essential Workers
To help make child care more accessible during this crisis, the income threshold for child care subsidies has been expanded for COVID-19 essential workers to approximately 150 percent of the state’s median income (SMI). This is approximately $118,000 annually or $9,800 monthly or less for a family of four.
Income Guidelines for Essential Worker Child Care Subsidy Family Size Monthly Income Threshold Annual Income Threshold 2 $6,700 $80,00 3 $8,200 $99,000 4 $9,800 $118,000 5 $11,300 $136,000 6 $13,000 $155,000 7 $13,200 $159,000 8 $13,500 $162,000 9 $13,800 $166,000 10 $14,100 $169,000
Essential workers and businesses include (but may not be limited to):
- Pharmacy and health care workers
- First responders
- Critical local and state government staff
- Mail and delivery service staff
- Nursing home, child care, home health care, and other direct care providers
- Grocery store staff
- Gas station staff
- Bank staff
- Restaurant (with drive-through and delivery) staff
- Military personnel
- Any other workers deemed essential by TWC or Boards
If you are an essential employee for whom child care is absolutely necessary, please visit Workforce Solutions resources for providers and parents. There you can review and complete the eligibility form to determine if you are potentially eligible for financial assistance. You will then be contact by an eligibility specialist from Workforce Solutions Capital Area to determine if you qualify for financial assistance, and if funds are currently available.
Additional Child Care Assistance
Call 2-1-1 (877-541-7905) for COVID-19 questions and social services and basic needs resources for individuals, staff and families.
For COVID-19 related early childhood resources in Austin, visit the Success by 6 portal.
- Unemployment Insurance Assistance
Texas Workforce Commission
The Texas Workforce Commission has expanded Tele-Center hours. Anyone can call from 7:00 a.m. to 7:00 p.m., 7 days a week for assistance with unemployment claims. Visit the Texas Workforce Commission unemployment benefits services website or call the Tele-Center at 800-939-6631.
Workforce Solutions Capital Area created a helpful Frequently Asked Questions page providing tips and advice on filing for unemployment with the State of Texas.
Resources for Dislocated Workers
Workforce Solutions Capital Area also offers a variety of no-cost programs and services specifically designed for dislocated workers – persons who have lost their jobs in mass layoffs or business closings, or who have been laid off and are unlikely to return to their jobs.
- Housing Assistance
Neighborhood Housing and Community Development
Neighborhood Housing and Community Development offers information and referrals to assist COVID-19 impacted community members with immediate housing assistance, including information on avoiding eviction, emergency financial aid, and help for homeowners.
Austin Tenants Council
Operating under the philosophy that everyone has a right to safe, decent, and fair housing, the Austin Tenants Council fulfills thousands of requests each year for help with housing problems. Austin Tenants Council programs focus on housing discrimination; tenant-landlord education and information; and housing repair and rehabilitation.
University of Texas Housing Policy Tracker
The University of Texas created a Housing Policy webpage to track policies adopted by the federal government, State of Texas, and local jurisdictions to help Texas residents stay in their homes during the COVID-19 pandemic. This site also includes policy best practices and opportunities to increase Texans’ housing stability.