Skip to main content
austintexas.gov

Action Navigation

  • English
  • Español
  • 3-1-1
austintexas.gov
Search

Main menu

Home
  • Resident

    Resident

    Open the Resident page
      Open the Resident page
    • Household
      • Getting a Home
      • Utilities
      • Trash and Recycling
      • Gardening and Home Improvements
      • Home Improvements
      • Pets and Adoption
      Open the Household page
    • Neighborhoods
      • Education
      • Libraries
      • Families
      • Neighborhood Issues
      Open the Neighborhoods page
    • Health
      • Animals
      • Public Health
      Open the Health page
    • Public Safety
      • Crime
      • Courts
      • Fire Safety
      • Emergency Preparedness
      • Public Safety Employment
      Open the Public Safety page
    • Arts and Leisure
      • Arts, History and Culture
      • Outdoor, Nature and Wildlife
      • Events
      • City Venues and Facilities
      • Film and Music
      Open the Arts and Leisure page
    • Environmental
      • City Programs and Initiatives
      • Conservation and Recycling
      • Animals and Wildlife
      • Parks
      Open the Environmental page
    • Transportation
      • Car/Bus
      • Aviation
      • Bicycle/Pedestrian
      • Streets/Maps
      Open the Transportation page
    • City of Austin
      • About Austin
      • Voting and Elections
      • Get Involved
      • City Jobs
      • Records and Documents
      Open the City of Austin page
  • Business

    Business

    Open the Business page
      Open the Business page
    • Doing Business
      • Utilities
      • Doing Business with the City
      • Taxes
      • MBE/WBE Program
      • City Code
      • Food Establishments
      • Permits
      • Day Labor
      • Records and Documents
      Open the Doing Business page
    • Starting Out
      • Starting a Business
      • Relocating a Business
      • Incentives and Grants
      Open the Starting Out page
    • City Contracts
    • Small Business Centers
      • Small Business Development
      • Incentives and Grants
      Open the Small Business Centers page
    • Austin Center for Events
    • Nonprofits
      • Grants
      Open the Nonprofits page
    • Green Resources
  • Government

    Government

    Open the Government page
      Open the Government page
    • City Council
    • City Manager's Office
    • Boards and Commissions
    • City Council meeting information
    • City Hall
    • Jobs
    • Public Records
  • Departments

    Departments

    View full directory of departments

    Frequently Viewed Departments

      View full directory of departments
    • Visit
      • Airport
      • Visitors Bureau
      • Convention Center
    • Utilities
      • Austin Energy
      • Austin Water
      • Resource Recovery
    • Education & Recreation
      • Library
      • Parks and Recreation
    • Safety
      • Police
    • Other
      • Animal Service
      • Development Services
      • Economic Development
  • Connect

    Connect

      Open the Connect page
    • Share ideas online about improving Austin
    • Participate in the City
    • Sign up for email updates
    • City contact information
Austin Water banner
  1. Departments
  2. Communications
  3. City of Austin Announces Austin Water Director

City of Austin Announces Austin Water Director

  • Home
  • Services
  • Programs
  • Divisions
  • Media
  • News
  • FAQ
City of Austin Seal

City of Austin

FOR IMMEDIATE RELEASE
Release Date: Dec. 27, 2022
Contact: Communications and Public Information Office        Email

Picture of the new Director of Austin Water

This appointment is effective January 1, 2023.

 

Austin City Manager Spencer Cronk has appointed Shay Ralls Roalson as the Austin Water Director. Roalson was selected from a group of 55 applicants and is the first woman to serve in this role. This appointment is effective January 1, 2023.

 

“I am pleased to announce Shay Ralls Roalson as the City of Austin’s next Austin Water Director,” said City Manager Spencer Cronk. “I am confident that her extensive knowledge of Austin Water’s services and programs will bring the leadership and vision we are seeking for the future of our water utility services.”

 

Roalson has 29 years of experience working with water utilities on the planning, design, and construction of complex water and wastewater infrastructure projects. She joined Austin Water as Assistant Director in April 2020, where she leads the engineering services team responsible for delivering the utility’s $1.4 billion five-year capital program. Her team also supports utility operations and leads numerous cross-program area initiatives to maintain and improve system performance and resiliency.

 

“I would like to thank previous Austin Water Director Greg Meszaros for his many years of service and leadership. He led Austin Water with honor and distinction and will be deeply missed,” said Cronk. “I also want to thank Robert Goode for returning to serve Austin as the Interim Austin Water Director since April 2022. His continuing dedication to the City of Austin and the community is greatly appreciated.”

 

Austin Water provides water, wastewater, reclaimed water, conservation, and environmental protection services to over one million residential customers spanning more than 540 square miles of service area. Austin Water is dedicated to delivering safe, reliable, high-quality water and wastewater services that exceed federal and state standards at affordable rates.

 

The Austin Water Director leads a large, complex organization including water and wastewater services and treatment, reclaimed water services, field operations and maintenance, engineering, water resource planning and analysis, customer experience, financial services, and business services for Austin Water. This executive level position reports to the City Manager’s Office.

 

“I am very excited about the opportunity to be the City of Austin’s next Austin Water Director,” said Roalson. “I look forward to creating opportunities to support and empower employees of the department while continuing to build trust in the community in order to provide exceptional water utility services to the residents of Austin.”  

 

Prior to joining Austin Water, Roalson was the Central Texas Water Business Group Manager at HDR Engineering, Inc., where she consulted with utilities across Texas, including Austin Water, San Antonio Water System, and Guadalupe-Blanco River Authority. Roalson received her master’s degree from the University of Texas and is a licensed professional engineer in Texas.

 

Share

City of Austin

Footer Menu

  • Get information or assistance
  • Give feedback on our website
  • Site Map
  • Public Records
  • City Council Message Board
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube
  • RSS

Second Footer Menu

  • Visit Austin
  • City Directory
  • Jobs
  • Legal Notices
  • Privacy Policy
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube
  • RSS