JA
Austin
Police Oversight
Q4 2025
POLICE OVERSIGHT
IMPLEMENTATION WORK GROUP
Nov. 12, 2025 I 6 - 8 p.m.
01 Welcome
02 Meeting Purpose & Housekeeping
03 Community Introductions
Agenda
04 Overview of Q3 2025 Complaints Data
05 2024 Annual Report
06 Community Safety Listening Session
07 Closing
S
Community Participation Guidelines
Austin Police Oversight is committed to creating and sustaining a safe space that is
comfortable for all attendees. By participating in this meeting, you consent to the
following guidelines:
We respect each other by taking turns when speaking.
We respect each other by listening when others are speaking.
We respect each other by disagreeing respectfully.
A
About Austin Police Oversight
The mission of Austin Police Oversight is to provide impartial oversight of the
Austin Police Department's conduct, practices, and policies to enhance
accountability, inform the public to increase transparency and create sustainable
partnerships throughout the community.
ACCOUNTABILITY
TRANSPARENCY
PARTNERSHIPS
A
About Austin Police Oversight
WHAT WE DO
WHAT WE DO NOT DO
Review all community complaints
X
We do NOT administer discipline to
officers
We have unfettered access to all APD
databases
X
We do NOT oversee criminal cases
Engage in the education and sharing of
We are NOT the final decision-makers on
information related to police oversight
issues related to discipline and training
Make recommendations to the Chief of
X
We do NOT work for or report to APD or
Police & City Manager related to
the Chief of Police
discipline, administrative policies and
training
A
Meeting Purpose
To provide a space for community members to receive updates on quarterly on
complaints data, learn about department projects and initiatives, and engage directly
with APO Staff. This meeting is also designed for community members to ask
questions, share experiences, and engage in meaningful discussion around public
safety and police oversight in Austin
-
-
LISTEN & SHARE
COMMUNITY-
EMPOWERMENT
CENTERED
A
Community Introductions
Introduce yourself:
1. Name & Pronouns
2. How are you showing up today? (community member, City
Staff, representing a specific organization, etc.)
A
JA
Austin
Police Oversight
QUARTERLY COMPLAINTS DATA
Austin Police Oversight Complaint Process
Complaint
Preliminary
Preliminary
Oversight of
OPO
Internal
Received
Review
Investigation
Recommendation
Investigation
Have a Complaint or Concern about Potential Police Misconduct? Submit your
concern online, by phone, or in person.
Phone: (512) 972-2676
Online: www.atxpoliceoversight.org
In- Person: 1520 Rutherford Ln, Austin, TX 78756
A
Data Overview: July — Sept. 2025
JULY
AUGUST
SEPTEMBER
Complaints/Concerns
62
53
66
Anonymous Totals
10
2
16
Compliments
3
6
5
Total Contacts
75
61
87
A
Data Overview: July — Sept. 2025
JULY
AUGUST
SEPTEMBER
Preliminary Review Conducted
72
55
82
Sworn Affidavit Submitted
5
5
3
Recommended for Full Internal
7
11
7
Affairs Investigation
Investigated by Internal Affairs
7
11
7
Pending Investigation
3
7
7
Resigned or Separated During
0
1
1
Administrative Investigation
A
Data Overview: July - Sept. 2025
JULY
AUGUST
SEPTEMBER
Class A
o
o
o
Class B
1
0
o
Class C
1
o
o
Class D
2
1
o
Complaints that Could Not Be
7
2
6
Further Investigated
JA
Data Overview: July — Sept. 2025
JULY
AUGUST
SEPTEMBER
Disciplinary Recommendations
0
3
2
Made to Chief of Police
Policy Changes & General
7
0
0
Orders Amendments
View APO's disciplinary recommendations
here:
A
JA
Austin
Police Oversight
Questions?
2024 ANNUAL
REPORT
JA Austin
Police Oversight
Message From the Director, Gail McCant
25 years of experience in civil, human, employment and housing
rights.
A certified Mediator
Received B.A. in Liberal Studies and Communications from
Southern University, Baton Rouge
Responsibilities include:
Direct the staff of Austin Police Oversight
Oversee the Austin Police Department's investigations of
critical incidents involving Austin police officers.
Work closely with the City Manager, the APD's Chief of Police,
and APD's Internal Affairs Division to ensure accountability,
transparency, and input from the community.
A
Communications &
Community
OFFICE
(
POLICE
O'
The
the
Engagement
FOUNDED OF AUSTIN 1933
OFFICE OF
POLICE OVERSIGHT
Learn more at atxpoliceoversion
Communications: Online Depository
JA
Austin
A Austin
Resident
Business
Government
Departments
Connect
OPO published 151 documents online,
including:
Departments
Office of Police Oversight
Austin Police Oversight
Austin Police Oversight
6 disciplinary memos
15 disciplinary recommendations
Home
>
Espanol
Contact Info
7 case documents related to lawsuits
Austin Police Oversight (formerly the Office of Police Oversight) accepts community
feedback about interactions with the Austin Police Department.
512-974-9090
Español
Read our Frequently Asked Questions to learn more.
Email
filed against the City of Austin
Physical Address
Austin Police Oversight
1520 Rutherford Lane
Next Quarterly Police Oversight Implementation Work
Group Meeting
See Map
alleging APD officer misconduct.
Key Contact
Complaint and thank-you hotline
512-972-2676
Hours
12 policy recommendations; and
Complaint intake: Monday-
Friday, a.m. to 4 p.m.
Recepción de quejas: De lunes a
File a Complaint About an Austin Police
Thank an Austin Police
viernes de 9 a.m. a4 p.m
Officer
Officer
Facebook
1 curriculum recommendation
X
X
Police Oversight Documents
analyzing the APD Academy training
Related Information
2024 Annual Report
Know Your Rights When Interacting With the Police
materials
Community Police Review Commission
18
Communications: Critical Incidents
JA
Austin
General Orders 117 Critical Incident - Public
Release.
business days.
safe STATE AUSTIN LICE XAS safe.
KANK
AXON
0014
Critical incident videos released within 10
APO reviews materials before release,
including but not limited to dash and body
camera video, surveillance video, radio
K
traffic recordings.
APO reviewed the materials for seven critical
incidents in 2024.
19
Communications: Digital Engagement and
JA
Media
Austin
A
Austin
Released regular newsletters with the
Police Oversight
latest opportunities for community members
Get Ready: Police Oversight
Implementation Work Group Meeting -
to engage in police oversight.
Nov. 12
QUARTERLY
Police Oversight
Published social media posts on Facebook and X to
Implementation
Work Group
inform the community about OPO's work.
November 12, 2025
6 - - 8 p.m.
Austin Permitting & Development Center
6310 Wihelmina Delco Drive
Corresponded with local and national press.
Room 1407
4
A
Austin
512-973-9000
Police Oversight
Next week, community members will come together to review the 2024 Austin
Police Oversight Annual Report and help shape priorities for 2026. Here's what
you can expect:
How You Can Prepare:
Think about what matters most to you In police oversight
Read up on the 2024 Annual Report: We will have a limited amount
of hard copies available, but will also provide OR codes to access the
digital PDF version.
20
Community Engagement
JA
Austin
In 2024, OPO hosted or participated in 50 public
events or engagements to connect with community
themes
Health
and
members.
wellness
Dr. Lila Valencia
begins
with
Austin City Demogra
family
Gail Mr Cant
Director or Poli
1995
Staff shared information about the complaints
afficer Depts
Children's
Dutrooch
process, discipline recommendations, and policy
recommendations.
Engagement included:
Presenting to the Public Safety Commission
Educating APD Academy cadets about police
oversight
Presenting at the Texas Empowerment Academy
Connecting with Austin boards and commissions
21
Police Oversight Implementation Working
JA
Group meetings
Austin
In alignment with Resolution 99, APO hosts quarterly
meetings to review data and answer questions related
to the complaint process.
Two meetings were hosted virtually on Zoom.
Two meetings were hosted in-person:
February 2024 at the Asian-American Resource
#3
Meeting
Workgro
Center
88%*
Engages
1=45%
November 2024 at the Ruiz Branch Library
Complaints data and meeting materials are posted
online at atxpoliceoversight.org.
22
Policy & Research
Division
JA
Responsibilities
Austin
Analyze APD's General Orders policy, training, and procedures, and offer
recommendations for improvement
Analyze and report out on Use of Force Data
Research ongoing issues related to APD
Gather and synthesize national best practices in policing
Review APD Academy curriculum and training
Review legislation and provide bill analysis
24
JA
Sources of Work
Austin
APD-initiated policy changes (General Orders)
Complaint-generated trends
City Manager Directives
City Council Resolutions
Community Input
Professional Advisory Committee (Curriculum Review)
25
2024 Policy Recommendations
JA
Austin
Chain-of-Command Responsibilities
Transport Vehicle Policy
in Level 2, 3, and 4 Force Incident
*
Failure to Maintain
Taser Device Guidelines*
Financial Responsibility*
Tire Deflation Device
Outside Agency Assistance
Low Speed Intervention
Off-Duty Law Enforcement Actions
When Camera System(s) Use Is
Initial Supervisor Responsibilities
Required
Hair Policy*
Drone Policy
*Recommendation was fully or partially implemented
26
Academy Recommendation
JA
Austin
The Policy Division manager is a member of the PAC (Professional Advisory
Committee), which reviews the APD Academy curriculum and gives
recommendations for improvement.
Interacting with the Deaf and hard of hearing:
Community Engagement
Use Modern Communication Tools for Interpretation
Expand Active Learning Opportunities
Localized History
View APO's curriculum recommendations. here:
27
APD Use of Force Analysis
JA
Austin
In 2024, the Policy and Research Division
These reports include:
published quarterly reports on the use of
Number of force incidents
force data provided by APD. This division
reviews and consolidates use of force data
Number of subjects involved
from monthly reports provided by APD's
Number of officers involved
Force Review Unit.
Level of force by Sector
Type of force level used (II-IV)
Type of response techniques used
View all APO's Use of Force
Type of resistance encountered
Analyses here:
28
Complaints
Division
Texas
JA
Austin
2,239
Contacts and
1,876
Compliments
1,552
1,052
2023 Total: 1552
.
99 Compliments
187
211
2024 Total: 1052
117
99
2021
2022
2023
2024
.
211 Compliments
Contacts
Compliments
JA
Austin
A Serious violation, up to and
13
including termination
48
B Less serious violation, 15-
11
day suspension or less
113
c No violation, training or
10
Complaint
counseling is conducted
0
D No violation, incident did
115
Classifications
not occur
O
Administrative Inquiry
O
10
Supervisory Referral-Minor
7
Policy Violation
Top Classifications
59
Supervisor Referral
175
1. Community
2
Community Concern
369
Concern
1
Information
109
7
Pending
3
1
2. Supervisor
No Classification Recorded
29
0
Referral
External (OPO)
Internal (APD)
JA
Internal and External Complaint Outcomes
Austin
Community Complaints (External)
2023
2024
Forwarded to APD
578
841
APD Formal Investigation
215
159
Sustained
14
69
Internal Complaints (APD)
2023
2024
Complaints Initiated
179
241
Investigated
128
231
Sustained
89
107
JA
Austin
52
34
27
Discipline Issued
5
3
3
1
0
Oral Reprimand
Written Reprimand
Education Based Discipline
Temporary Suspension
External (OPO)
Internal (APD)
JA
Key Findings & Considerations
Austin
From 2023 to 2024 - Contacts declined, compliments
doubled, external & internal complaints rose, and more
officers faced discipline
External complaints trended to Class D, Supervisor
Referral, and Community Concern categories.
Sustained community complaints increased nearly 400%
from 2023 to 2024
JA
Key Findings & Considerations
Austin
APO recognizes officers are more likely to receive sustained
findings and be disciplined for internal complaints. Some
scenarios that could impact these disparities include:
Level of allegation
Internal APD members are more knowledgeable as to what
constitutes an actual policy violation
Looking Ahead
JA
Austin
Mediation Program
Know Your Rights Relaunch
"Open House" Event
tability.
Expansion
OF
OFFICE OVERSIGHT
36
Prototype: Officer Involved
JA
Shooting Dashboard
Austin
AUSTIN POLICE OVERSIGHT
Officer-Involved Shooting (OIS) Dashboard
Data as of Nov 2025 I Austin Police Oversight Open Data Portal
OVERVIEW
INCIDENT INSIGHTS
OFFICER INSIGHTS
SUBJECT DEMOGRAPHICS
Year:
All Years (2018-2025)
Council District:
All Districts
Injury Type:
All Types
Total OIS Incidents
KPI
Fatal vs Non-Fatal Split
KPI
ident C iai
KPI
Officers & Subjects
KPI
127
23%
7%
68% Self-Initiated
287 / 142
Distinct count of all OIS incident IDs (2018-2025)
Percentage of incidents class
ed
tal / Non-
Percentage of incidents that are Self-Initiated vs
Total officers and subjects involved across all
Fatal
Call-for-Service
incidents
Scope: All officer-involved shooting incidents
Fatal
Non-Fatal
Breakdown: Self-Initiated vs Dispatched Calls
Format: Officers / Subjects
OIS Cases by Year (2018-2025)
Column Chart
OIS Origin Distribution
Donut Chart
37
JA
Austin
Police Oversight
Questions?
JA
Austin
Police Oversight
UPCOMING EVENTS
Community Police Review
Commission Meeting
Next meeting:
Friday, November 21, 2025 @ 3:00 pm
Boards & Commissions Room, City Hall
A U S T I N
C
I
T
Y
H
A
L
L
https://www.austintexas.gov/community-police-
review-commission
cprc@austintexas.gov
Know Your Rights Relaunch:
Community Feedback
APO is updating its year-round Know Your
Rights program, and we want your input!
Take the Survey »
Sign up to participate in community focus group - See sign-up sheet at
information table!
JA
Police Oversight
Implementation Workgroup
Meeting
Next meeting: February 2026
Questions? Contact us:
www.ATXPoliceOversight.org
OPO.Outreach@austintexas.gov
Account ability aty.
Austin
Police Oversight
Tell us your thoughts! »
JA
Austin
Police Oversight
COMMUNITY SAFETY
LISTENING SESSION
JA
Austin
Police Oversight
Where should APO focus its
efforts over the next 2 years?
Community Education & Awareness
Programs and outreach that help the community better
understand their rights, complaint process, APO's role, and
available resources.
What information or education would help people feel more
confident engaging with APO?
Internal Capacity & Visibility
Strengthening APO's staffing, tools, and partnerships to expand
impact.
What types of partnerships or internal improvements could help
APO better serve Austin's communities?
Community Trust & Relationship-Building
Build relationships through consistent outreach, presence, and
follow-up and creating more spaces for ongoing dialogue,
feedback, and collaboration.
What helps build lasting trust between APO, APD, and your
community?
Complaint Resolution Process & Reporting
Improving how people share feedback, file complaints, and
receive timely, supportive responses.
What would make it easier or more comfortable for community
members to engage with APO's complaint process?
Data Access & Public Information
Sharing data, reports, and findings in clearer, more user-friendly
ways to promote understanding.
What types of data or updates would you find most valuable to
see from APO?
Policy & Training Recommendations
Using data, research, and community input to shape policy and
training that strengthen accountability and fairness.
Where could APO's policy work make the greatest impact?
Youth & Early Prevention Engagement
Educating and empowering young people to understand their
rights and promote early prevention.
How can APO best connect with and support youth in Austin?
Equity & Inclusion in Oversight
Ensuring that all communities are represented, heard, and that
their perspectives guide how oversight priorities are set.
How can OPO better include and represent all Austin
communities in its work?
Focus Areas
JA
Austin
1. Community Engagement & Awareness
2. Internal Capacity & Visibility
3. Community Trust & Relationship Building
4. Complaint Resolution Process & Reporting
5. Data Access & Public Information
6. Policy & Training Recommendations
7. Youth & Early Prevention Engagement
8. Equity & Inclusion in Oversight
53
JA
Austin
Police Oversight
What's Missing?
1. What's missing in our work?
2. What groups should we be working with or reaching out to?
3. How do you want to see these things implemented?
Police Oversight
Implementation Work Group
Meeting
Next meeting: February 2026
Questions? Contact us:
www.ATXPoliceOversight.org
OPO.Outreach@austintexas.gov
Account ability aty.
Austin
Police Oversight
Tell us your thoughts! »