Eight water distribution sites now open to help residents during the citywide boil water notice
An additional water distribution site will open to the public Tuesday, February 8, for a total of eight as part of a phased plan to help residents during the Citywide Boil Water Notice in effect for all Austin Water Customers.
Austin/Travis County residents can pick up water from the following locations:
ACC Pinnacle Campus
7748 US-290, Austin, TX 8736
Hours: Open noon to 8 p.m.
Travis County Expo Center
7311 Decker Lane, Austin, TX 78724
Hours: Open Noon to 8 p.m.
Southeast Metropolitan Park
4511 State Hwy 71, Del Valle, TX 78617
Hours: Open Noon to 8 p.m.
Austin Water Glen Bell Service Center*
3907 S. Industrial Dr, Austin, TX 78744
Hours: Open 24 Hours
* Customers must bring an empty water container.
Austin Water North Service Center*
901 W Koenig Ln, Austin, TX 78756
Hours: Open 24 Hours
* Customers must bring an empty water container.
Kelly Reeves Athletic Complex
10211 W Parmer Ln, Austin, TX 78717
Hours: Open Noon to 8 p.m.
Travis County Tax Office-Southeast
4011 McKinney Falls Pkwy
Austin, TX 78744
Hours: Open Noon to 8 p.m.
Walnut Creek Metropolitan Park
12138 N Lamar Blvd.
Austin, TX 78753
Hours: Open Noon to 8 p.m.
Most of the sites opened in the first phase were selected based on community need and prioritizing areas with high levels of food insecurity. Residents who have the ability and means are asked to purchase or boil their own water so that limited supplies at distribution sites can go to those who need it most.
Homebound residents or those with limited mobility who are not able to get to any of these locations are asked to call 3-1-1.
At the end of Monday, Feb 7, approximately 13,100 cases of water were distributed at the sites listed above. This number does not include water distributed by the many partners involved in the Austin/Travis County emergency response. In addition, more than 13,000 gallons of potable water from Austin Water Utility tanker trucks have been distributed.
During the Boil Water Notice residents are reminded to boil tap water for two minutes before drinking or using it to cook.
Residents are also reminded to recycle all single-use plastic bottles and jugs instead of throwing them in the trash.
For the latest information on the Boil Water Notice and water distribution sites visit austintexas.gov/alerts.