CTTA OF AUSTIN
P.O. BOX 1088, AUSTIN, TEXAS 78767
OFFICE OF
WWW.ATXPOLICEOVERSIGHT.ORG
EMAIL: POLICEOVERSIGHT@AUSTINTEXAS.GOV
POLICE OVERSIGHT
PHONE: 512.974.9090 I TTY: 711 I FAX: 512.974.6306
FOUNDED
GE81
COMPLAINT HOTLINE: 512-972-2676
The following documents reflect community
complaints and internal APD complaints and
are allegations only. No findings or
determinations have been TIN made.
To learn more about the Office of Police
Oversight's investigative process, click here:
https://www.austintexas.gov/page/complai
NDED
nts-process
CTTL OF AUSTIN
OFFICE OF
FOUNDED
GEBT
POLICE OVERSIGHT
Complaint Number: 2025-00780
Date of Complaint: 5/1/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Lane Delling (AP9617)
Unknown:
Complaint:
The complainant alleges:
I was in an accident on March 16th this year. While sitting in the back of an ambulance, officer
Lane Delling
Badge number (ap9617) gave me 2 tickets for things that i did not do. One was for not having
insurance, which I do have. The guy never even asked me for it, just gave me a ticket. The second
ticket was for riding in the "riding in the right hand lane" which is also not correct, I was riding in
the bike lane! On a vehicle that is permitted to be in the bike lane. So I have to show up to court
for 2 unjust tickets. To make things worse, the details about the accident filed in the police report
are in accurate, there is a witness that reaffirmed what I had said, what had actually happened!
Because of this sloppy police work, my lawyers are taking longer then they should when it comes
to assigning fault.
Do you remember any details about the officer(s) you'd like to share?:
Yes
Name:
Lane Delling
Physical description: I remember him being short, a little effeminate, and he had brown hair
Race:
White or Euro American
Gender:
Male
Badge number:
AP9617
What was the officer wearing?:
Uniform
Office of Police Oversight Disposition: Supervisory Referral
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-0797
Date of Complaint: 5/2/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
Complaint:
The complainant alleges:
OF
Officers erroneously pulled over my neighbor, brandishing firearms and aggressive behavior,
demanding he and his friend get out of the vehicle as if they were armed and dangerous. They
then proceeded to arrest them both, placing them in handcuffs and into police vehicles. They then
approached the truck aggressively with firearms as if it was a SWAT situation and there may be
another person in the truck, which there was not. After 10-15 minutes, my neighbor's friend was
out of the police vehicle, no longer cuffed and talking with the cops, who now seemed
unconcerned? They still had my neighbor in cuffs, and I believe even searched his person, before
finally releasing him to sit on the curb as it looked as though he may be physically suffering. He
then sat in the curb for at least 45 minutes while another neighbor brought him water and
comforted him. A police officer was continually monitoring his blood pressure, which leads me to
believe his heart was suffering from this unanticipated stress. It turns out this whole episode was
a mistake, that the police thought the truck was stolen. Why they needed to approach this
situation with such aggression doesn't seem justified, not to mention they arrested an innocent
person! I don't pretend to understand the complexity and danger of being a police officer in
Austin, but it seems to me that there should be a level of certainty when using such tactics. My
neighbor could have died from heart failure, and for no reason! I do hope that there is a way for
APD to provide my neighbor and his friend with an apology for their actions.
Office of Police Oversight Disposition: Supervisory Referral
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
FOUNDED
6581
1839
POLICE OVERSIGHT
Complaint Number: 2025-00802
Date of Complaint: 5/2/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
Police officer in car not obeying road laws
Picture attached to complaint show Police Car 0132
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0803
Date of Complaint: 5/2/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
Complainant came to OPO to file a walk-in complaint. She stated on 4/17/25 while in the 5200
block of Tahoe an APD officer approached her and threw her to the ground. She stated she was
standing near the street holding a "Help me," sign prior to the officer approaching her.
Complainant stated she had swelling and bruising to the left side of her face as a result of the
officer's actions. She stated she was transported to the hospital and then arrested for holding up a
sign and resisting arrest. She stated she did not know the name of the officer, but he was driving a
black and white SUV. Complainant stated she wanted to speak with a supervisor about what
happened.
Office of Police Oversight Disposition: Supervisory Referral
FOUNDED
6831
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0805
Date of Complaint: 5/3/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
We were visiting the 7/11 on Oltorf and 35 frontage road. These gentleman were called for a
homeless guy. Which okay cool fine.
They walk out since the guy left. We walk out just a minute behind them and get in our car. There
are two other vehicles waiting to turn/pull out of the parking lot and we're ahead of me and the
police unit 0136 at 323 pm today Saturday May 3, 2025. This unit decides to pull to the left of
these two waiting vehicles and then proceeds to run right down oltorff effectively cutting off the
other two waiting vehicles. He has no sirens or police lights on.
We wait our turn and go to turn left in the opposite direction of these officers and here comes
unit 0136 again. They turned right on S bound 35 frontage road and is speeding and still not
lights or sirens. On top of this this unit cuts across two lanes of traffic and other vehicles to get
into the south bound on ramp before Woodward st.
How are people expected to follow laws when we see police doing this? This was unacceptable
and even my 13 year old was questioning what they were doing.
Do you remember any details about the officer(s) you'd like to share?: Yes
Name:
Physical description: Two gentleman. One was clearly wearing gear marked police all black gear.
The other gentleman was in a black polo. Both white gentleman
Race: White or Euro American
NDED
Gender: Male
Badge number:
What was the officer wearing?: Uniform
What kind of transportation was the officer using?: Patrol car or motorcycle
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0806
Date of Complaint: 5/4/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
This message is from
I can't imagine a world where the police department thinks that this is comforting to residents. This
may seem like a weird caveat to make, I own a gun, I understand they have value, I think the police
also provide value to the community. but to see armed cops on both sides of my house for an
unbeknownst reason is absolutely terrifying. 311 did not provide info, Citizen app did not provide
information, I am left to wonder if there is someone hiding in my backyard. I texted my parents and
friends to say something might happen to me, my parents first asked if the guns were pointing into
my home, and all told me to lay on the floor, stay away from windows and doors and make sure every
single thing that could be locked was. Y'alls reaction tonight made me absolutely terrified for my life,
and while I appreciate that folk were there in the case of a dangerous person, what an entirely scary
way to be present in the community which did the absolute opposite of make us feel safe. I am
bawling my eyes out, shaking and too anxious to go to sleep. I live right on Keegans and Zachary, and I
will forever have nightmares of tonight. The google drive link takes you to just a few photos and
videos before I was too paralyzed to move, I urge you to look at the photos of a man brandishing a
rifle mere feet from my home,
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
STAT
POLICE OVERSIGHT
Complaint Number: 2025-00814
Date of Complaint: 5/5/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Aaron Thompson (AP8444)
Unknown:
Complaint:
The complainant alleges:
Hello,
We received the following feedback from a resident.
Issue: This resident would like to make a complaint aginst Officer Thompson (badge # 8444). She
claims that officer Thompson never read her her rights (she was not arrested) also states that
they searched her illegally and never gave her her property back. As well as called her
inappropriate names. She states this is a "serious injustice" and would like to speak with
someone in APD management about the whole situation. She also states the whole reason the
cops became involved is because she and another resident got in altercation but states it was not
"assault" like the officer stated it was.
Participant Information:
Time of Contact: May 3rd, 2025 @ 7:57AM
Callback Requested: Yes
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
OF
CITY
AUSTIN
OFFICE OF
GEBY
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-0818
Date of Complaint: 5/6/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Zuniga AP8018
Unknown:
Complaint:
The complainant alleges:
For two years, TWO YEARS, I have been Abused, blackmailed, beaten, bitten, burned, forced into
slave labor, stalked, smear-campaigned, have had over 1000 death threats, and at least a dozens
attempt on my life; Ive been harrassed relentlessly, had my personal information exposed online,
lied about, had all my female acquaintances threatened with death and rape, was manipulated by
someone using a baby as a weapon (whom they later killed, Yes REALLY... TWICE), And in every
regard malevelently abused verbally, emotionally, physically, and mentally; by a mentally ill,
dangerous individual that I have been desperately trying to escape. I have had multiple Protection
orders she broke repeatedly, and I received no help from the county, OR APD She eventually
blackmailed me so badly that I had to drop my PO and sign a letter of non-prosecution for her
under duress and coercion. Christmas Eve 2024, I had been over at her residence doing her
dishes and scrubbing her toilets, when she robbed me and took my wallet, knowing she was in
the clear to do whatever she wanted, even more so. She stole my ID and told me she was going to
give it to her friend who just got out of prison. THIS WAS NOT A RELATIONSHIP. I WAS
TORTURED BY THIS INDIVIDUAL FOR MONTHS. (full timeline below) I stand behind her vehicle
with 911, asking for an officer to come so I can be assisted with getting my wallet back. I did not
have my documentation with me at the time. She drove off with me on the hood. This was a VERY
serious situation.
Officer Zuniga shows up, I am flustered and out of breath, sweating, and look like a mess. I tried
explaining the situation, and Officer Zuniga Arrogantly and negligently declared everything I said
untrue. It was disgusting. I tried to explain I was being blackmailed, and I was, I was being
blackmailed very very, very badly,and he said "No, you're not."
I told him I was robbed, and I was, very much so ROBBED. He said, "No I wasn't."
Everything I told him was absolutely 100% true. Still, because I didn't have my paperwork on me
and the city of Austin didn't have the records Travis County keeps, he declared everything I said
to be untrue and continued to completely devastate the situation and give my batterer and stalker
more ammo, along with keeping my stolen wallet. He even implanted a bunch of ideas in her head
that vilified me and ruined the court. This person had already contacted 100s of my friends and
family.
Everything he declared, he was wrong. And he wasn't just wrong, he has NO IDEA that this
situation is so more serious and worse than he could ever imagine. When I asked him to identify
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
OF
CITY
AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
himself, he not only refused, which is illegal, but he also got aggressive and accused me of being
on crystal methamphetamine.
He ignored everything I said, and for the things he didn't forget, he called me a liar. EVERYTHING I
TOLD HIM WAS TRUE.
He denied a victim their rights,
He refused to go to his job,
He made declarations he could not possibly know,
He insulted and degraded me, he stripped me of several of my regular rights,
and his negligence just gave ammunition to a person who has been stalking me.
He lied and committed perjury on his police report, and has now condemned me to be
forced to move out of the county away from [stalker], 18 months of, the court has just given a
violent, abusive, stalking, batterer full range to harass me forever now. He has ruined my life and
will ruin several others. HE IS A LIABILITY TO YOUR SAFETY AND THE PUBLIC.
This person has been on a rampage for the last couple of months and completely made my
Life is even more hell because of this.
He ruined an 18-month-long case and got me condemned to months of abuse all over
again.
Fast Forward to MAY 2025: This officer needs to be terminated with the APD. I have been jobless
for MONTHS now and am starving because this officer didn't want to do his job. He gave her so
much that she was able to lie and use it in court. SHE WAS ABLE TO BLACKMAIL ME MORE USING
THE PERJURY OF OFFICER ZUNIGA COMMITTED.
MY LIFE HAS BEEN RUINED. HE DOES NOT NEED TO HAVE THIS JOB IF I DON'T GET MINE
BECAUSE OF HIM.
APD officially supports Domestic violence and assault, along with bullying the victims of abuse.
APD supports STALKING, blackmail, APD supports destroying THE LIVES OF PEOPLE BECAUSE
THEY ARE NOT in the mood. I demand that this officer face reprimand. My life was ruined
because of him. HIS ACTIONS WERE ILLEGAL, AND HE VIOLATED MY CIVIL RIGHTS.
This is outrageous and utterly ridiculous. I STILL NEED MY WALLET AND THE
ORIGINAL CRIME DEALT WITH THIS PERSON HAS SIGNED ME UP ON DOZENS OF WEBSITES
ALREADY WITH MY ID.
This Officer has caused more damage than anyone realizes from pure lazy negligence
and arrogance.
He is a liability, I demand he be reprimanded for the ILLEGAL ACTIVITY HE
COMMITTED WHILE ON THIS SCENE.
This cannot be let go. What this officer did was illegal and disgusting. Ridiculous.
Thank you for reviewing this matter, as it is VERY serious and not a joke. Please read below
for exactly how serious this situation is and the utter catastrophe Officer Zuniga has helped
create due to his negligent and illegal action while on duty.
The severity and quantity of [abuser] actions were unbelievable. The manipulation is
sick and deranged.
Do you remember any details about the officer(s) you'd like to share?: Yes
Name: Zuniga
Physical description:
Race: Prefer not to say
Gender: Male
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
1939
POLICE OVERSIGHT
Badge number: AP8018
What was the officer wearing?: Uniform
What kind of transportation was the officer using?: Patrol car or motorcycle
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0820
Date of Complaint: 5/2/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Cruz AP9744
Unknown:
Complaint:
The complainant alleges:
OF
Hello,
I am filing a complaint on behalf of a resident who lives in Montopolis. This time it is about a
different officer; however, it is the third complaint since March about an officer assigned to
Montopolis- that is important to note, and I will be notifying the Council Member about this
recurring issue to discuss further.
Email below from a bystander:
Last night The
on Kemp St. were pulled over for no apparent reason by the police in
front of my house. It ended up being 5 squad cars, guns drawn, an ar-15 and tazers pointed at two
60 year old long time residents who were coming home from mowing grass
and his family
have been living on Kemp St. for 60 years!) Mr.
almost had a heart attack. The police
eventually said they had made a mistake and had thought the truck (a '93 GMC) was stolen
because they had run the plates one number off. They never even approached the truck to check
their licenses which would have cleared up any suspicion immediately. Instead, it went
immediately to military style operation with at least 6 cops pointing weapons at them. They even
made the men strip their shirts off, walk backwards and kneel on the street with guns pointed on
them. One of the men
(
needed his oxygen which was in the truck. Mr.
was shaking and his heart rate had jumped to 203! I regret not making him call an ambulance.
NDED
Names and badge numbers:
Cruz #9744
Meline #9769
Reynolds #8947
spoke with the supervisor but he does not remember his name. Could someone with APD
provide me that?
Thank you for your help with this.
Best regards,
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTY OF AUSTIN
OFFICE OF
FOUNDED 1939 1839
POLICE OVERSIGHT
Office of Police Oversight Disposition: Community Concern
OF
USTIN
UNDED
GE81
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0824
Date of Complaint: 5/6/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
He has an elderly neighbor
He became concerned about her and asked APD to
come do a safety check. An officer came out to do the check. He received a follow up call from the
officer. He was expecting an update on the safety check. The officer was combative with him in
her update to the complainant. The officer let him know the woman was upset by the well check.
The complainant felt the officer was "on his case" for making the request to do a well check. He
felt the officer was implying he shouldn't be calling APD for safety checks. He thought it was
poorly handled and all she had to do was call and let him know his neighbor was ok. His concern
is that the officer was basically angry, and it makes him not want to ask APD to do a safety check
on anyone because he felt he was lectured by the officer.
Office of Police Oversight Disposition: Supervisory Referral
FOUNDED
6831
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0861
Date of Complaint: 5/7/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
*311 forwarded feedback*
Hello,
AUST
We received the following feedback from a resident.
Issue: (Shared via mobile app) A resident stated the following in to their initial SR submission
"This is a ridiculous response. I'm not calling 911 because it will take HOURS for an officer to be
dispatched. What good is a police report? Seriously asking, what is the point of it? This is an
ongoing known problem - why isn't the City engaging in proactive enforcement of a known issue?
The City Council is worthless. They do not respond to anything. The City has needed some sort of
plan to address the traffic issues and they still do nothing. My complaint should automatically be
forwarded to the Office of Police Oversight. Government is supposed to work for me, not the other
way around. None of these steps has ever worked for getting any kind of enforcement on literally
anything in this town I can't wait until I can move out of this hell hole. Thank you for your help.
No need to do anything else."
Participant Information:
Time of Contact: May 7th, 2025 @ 9:07AAM
Callback Requested: No
NDED
6339
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CITY OF CTTP OF AUSTIN
OFFICE OF
FOUNDED
1939
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0863
Date of Complaint: 5/8/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
*311 forwarded feedback*
Hello,
STATE
We received the following feedback from a resident.
Issue: This resident states that Service Request #25-00090574 was misfiled by Officer Manor.
Our agent referred the resident to OPO phone number but they wanted to enter a feedback.
Participant Information:
Time of Contact: May 7th, 2025 @ 10:52AM
Callback Requested: No
Thank you,
Office of Police Oversight Disposition: Community Concern
FOUNDED
6881
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTL OF AUSTIN
OFFICE OF
FOUNDED
GERL
POLICE OVERSIGHT
Complaint Number: 2025-00685
Date of Complaint: 5/8/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Michelle Kwak (AP10030)
Unknown:
Complaint:
The complainant alleges:
Officer Kwak sent her to a sobering center after the police were called due to an altercation with
her ex. There was an uber called to take her away from the location. When officer Kwak arrived,
the complainant was explaining that she was upset and uncomfortable getting in an uber. She had
a scary experience earlier that evening with a different uber driver. The officer said an uber was
ordered for her and she could either get in it or go to jail. As she was getting in the uber, the
complainant was so upset that she urinated herself. The uber driver dropped her off at a 7-11
next to the Burl North Apartment complex where she was previously. She walked back to the
complex and the police were called again. Officer Kwak arrived and told her she needed to go to a
sobering center. She asked the person she was in an altercation with for a change of clothes and
he said ok. Officer Kwak then went and told him not to give her a change of clothes or interact
with her any more. When officer Kwak dropped her off at the sobering center, she explained to
the staff a separate altercation the complainant with in a mocking way which made the
complainant cry. The nurses at the sobering center asked the officer to leave and told her that
was inappropriate. The complainant is concerned with the way officer Kwak was speaking to her
and about her to the sobering center staff.
Office of Police Oversight Disposition: Supervisory Referral
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-0878
Date of Complaint: 5/9/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown: X
Complaint:
The complainant alleges:
Dear Office of Police Oversight,
I am submitting a formal complaint regarding the broad and systemic failure of the Austin Police
Department (APD) to enforce the City of Austin's general noise ordinance-Austin City Code
Chapter 9-2-outside of downtown entertainment districts.
While APD may engage with commercial venues downtown, it has consistently failed to address
noise originating from private residences using amplified sound systems, portable PA systems, or
even vehicles parked and used as mobile sound sources within residential neighborhoods. These
setups often involve excessive bass, prolonged music sessions during quiet hours, and sounds
that clearly exceed reasonable property line decibel limits. These violations are not isolated, nor
are they infrequent. Repeated complaints to 311 and APD often result in no officer response or in
responses that produce no citations or follow-up, even when residents can provide clear evidence
of the violations.
This is not a complaint about one loud neighbor. It is supported by information provided in
response to a Public Information Request submitted by the author. That response confirmed that,
dating back to at least 2019, neither the Austin Police Department nor the City of Austin could
identify a single warning or citation issued for residential noise ordinance violations under
Chapter 9-2. This reflects a comprehensive failure to enforce these ordinances during that period.
Moreover, chronic residential noise-particularly from sources emitting low-frequency sound
waves-has well-documented health consequences. Research from the World Health
Organization, the Centers for Disease Control, and academic studies show that long-term
exposure to environmental noise contributes to sleep disturbance, increased stress,
hypertension, and cardiovascular disease. Low-frequency bass vibrations are particularly
intrusive, as they penetrate walls and physical barriers, making them nearly impossible to escape
within one's own home. The National Institutes of Health has linked persistent low-frequency
noise exposure with impaired concentration, anxiety, and other cognitive and physiological stress
responses.
- Fails to enforce noise standards in residential settings;
- Does not respond to ongoing violations unless a party escalates into violence;
- Does not track or publicly report noise citations or complaint resolution data outside
commercial areas.
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
I respectfully request that the Office of Police Oversight:
1. Investigate whether APD applies noise ordinance enforcement unevenly between residential
and commercial districts;
2. Determine whether 311 noise complaints lead to police reports, officer responses, or citations;
3. Recommend stronger guidelines, public transparency, and an equitable enforcement plan that
includes residential protections.
Residents should not be forced to tolerate repeated disturbances simply because enforcement
resources are concentrated elsewhere. If Austin's noise ordinances are real laws, they should be
treated as such in every part of the city.
Sincerely,
To: Office of Police Oversight
City of Austin
https://www.austintexas.gov/department/office-police-oversight
Subject: Pattern of Non-Enforcement: Austin City Code § 9-2-31 (Vehicle Noise and Vibration
Violations)
Dear Office of Police Oversight,
I am writing to file a formal complaint regarding a longstanding and citywide pattern of non-
enforcement by the Austin Police Department (APD) of Austin City Code § 9-2-31, which prohibits
vehicle noise and vibration detectable from more than 30 feet away.
Despite the clear language of the ordinance, residents across the city of Austin routinely
encounter vehicles-cars, trucks, and motorcycles-that emit music or engine noise that can be
heard hundreds of feet away. These violations occur at all hours, on residential streets, highways,
and city thoroughfares.
What is most troubling is that this law appears to be completely unenforced. To my knowledge
and based on anecdotal conversations with other residents and online community discussions,
citations under § 9-2-31 are virtually nonexistent.
This complaint is not about any one incident, but about an apparent policy-level failure by APD to
uphold and enforce a standing municipal ordinance. Residents should not be forced to tolerate
pervasive public nuisance violations simply because they occur from moving vehicles.
I request that the Office of Police Oversight:
1. Investigate whether APD has deprioritized or abandoned enforcement of this ordinance.
2. Evaluate whether officers are trained or equipped to identify and cite violators under § 9-2-31.
3. Recommend corrective action or public guidance if the ordinance is functionally dormant.
As a resident of Austin, I deserve a clear answer: If this law is valid and in force, why is it not
being enforced?
Sincerely,
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Complaint Number: 2025-0883
Date of Complaint: 5/9/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
Good Evening,
I hope this message finds you well. I'm writing to express some growing concerns-not only as a
licensed security professional and small business owner, but also as someone who has long
worked to support public safety in partnership with APD.
Recently, I personally witnessed an individual urinating in public, directly in front of my office.
After observing it live, I reviewed and pulled footage from our camera system to document the
incident. A screenshot is attached for reference. While this may be viewed as a low-level offense,
it raises serious concerns about public decency, safety, and community standards. I'm trying to
understand why this type of behavior would not be enforced. If this is now considered acceptable,
I'd appreciate clarification-are citizens now allowed to urinate in public without consequence?
What adds to my concern is the ongoing pattern in how incidents involving security professionals
are being handled. I've been told by multiple individuals within APD-including some with rank
and detective designations-that when a security officer is involved, the report is automatically
placed at the lowest priority. Unfortunately, my own experiences seem to confirm this.
I was recently assaulted, and EMS refused to speak to me on scene. To make matters worse, the
incident was incorrectly cleared as a vehicle crash at E. 290, even though it occurred at 1630 E.
6th Street. In another situation, one of my officers was aggressively backed into a corner. The first
APD officer who arrived acted professionally. The second, however, dismissed the matter entirely
as a "civil issue." Had the same actions been directed toward her, I doubt the response would have
been the same. This incident was reported to a District Representative, yet no follow-up ever
came.
I've gone out of my way to build a strong working relationship with APD. I frequently
communicate with District Representatives, and I've invested in tools to support better
transparency and collaboration. I've outfitted my primary patrol units with active AXON Body
Worn Cameras (BW4s)-even though it's not contractually required. This enhances evidence
collection, maintains proper chain of custody, and allows us to retrieve pre-activation footage in
cases of user or technical error.
Additionally, I've completed CPTED (Crime Prevention Through Environmental Design) training
to strengthen our role in bridging the gap between law enforcement, private security, and the
communities we serve. In several cases, I've even been told by detectives that the information I
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gathered was more comprehensive than what was documented by patrol-and was the reason
the case was able to proceed.
Despite these efforts, we continue to face roadblocks. Enforcing trespass laws, for example,
remains unnecessarily difficult. Even with valid blanket trespass authority from businesses or
mobile home communities, officers have at times refused to assist, requiring scared employees to
issue notices themselves instead of supporting our lawful enforcement.
Are these truly the standards APD operates under today?
This message is not meant to be disrespectful, but rather a call for clarity, consistency, and
cooperation. I am committed to working with law enforcement to make our city safer. I just need
to understand how we can align better and ensure calls for service-especially those rooted in
community safety-are taken seriously, no matter who makes them.
and help close this growing gap.
Thank you for your time and attention to this matter. I welcome USTIN the opportunity to speak further
PSB Lic # C26200901
"Protecting Your Business, Safeguarding Your Community."
Office of Police Oversight Disposition: Community Concern
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Complaint Number: 2025-00893
Date of Complaint: 5/9/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
I was involved in a hit and run today 5/9/25 around 2:45 pm with an intoxicated driver. Both
vehicles were damaged but driveable and there were no injuries. I called 911 three separate
times asking for an officer to be sent to the location and expressing my concern that the other
driver was intoxicated and was going to drive off. I was dismissed every time. There were several
police cars visible several blocks away directing traffic around UT. No one came by. And no one
seemed concerned about a drunk driver.
I am highly concerned about him injuring someone else which is why I was trying to prevent him
from leaving before police could arrive, and Austin police seemed completely unconcerned. Once
he left, they told me there was nothing they could do and I could call 311 if I wanted. Extremely
disappointing. Someone could have been (or could still) be killed as a result of this.
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Complaint Number: 2025-0894
Date of Complaint: 5/9/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: LeClaire AP6434
Unknown:
Complaint:
OF
The complainant alleges:
Unfortunately I am sending this because I witnessed the following disturbing events, the first
being Lake day event summer of 2024 for mounted patrol. I was very disturbed to see LeClaire
aggressively using a rope to pop his horse Alex on his chest and back leg area He was swinging
the rope near his face enough where
was blinking and clearly looked very afraid I looked
around in disbelief noticing everyone was just watching One of the volunteers in attendance
approached as if to stop this rage but she walked away with her head down, about 20 minutes
later Le Claire walked
over to us and handed her the reigns and said "I can't take it with him
"
was clearly exhausted from this ordeal, so much that he let out a big horse exhale and
placed his head on the volunteer's chest.
My second shocking experience was a large community event open to the public where the
mounted unit was a special guest, excited to the horses I approached the horse trailer where I
saw LeClaire visibly frustrated and vaping in public During the event I noticed a small crowd and
commotion forming near the horses, I witnessed two children crying and being led away, later to
find out these children, along with all the guests had to witness yet another disturbing display of
frustration behavior towards
from LeClaire.
I hoping this unacceptable behavior will be taken seriously and this will finally be stopped!
Thank you for listening
UNDER
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Complaint Number: 2025-0895
Date of Complaint: 5/11/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: LeClaire AP6434
Unknown:
Complaint:
The complainant alleges:
I would like to submit the following complaint about Corporal Michael LeClaire. The
complaint is based on the following witness statements about his anger, frustration, and inability
to set his ego aside, leading to abusing the police horse he rides. These observed situations have
stemmed from 2019 to present and have been seen by multiple witnesses. This has been
addressed
through training, meetings with supervisors, and finally a formal complaint in October of 2024.
Sadly this behavior still continues. Corporal LeClaire needs to be removed from the unit.
Timeline 2019-2025 Corporal Michael LeClaire with Mounted Patrol Unit
In the summer of 2019, Sgt Julie Parsons (formerly Payne) was teaching the mounted unit on
Wednesday training days. This was before Sgt Parsons became the mounted supervisor. Sgt
Parsons is
a 3-Star Parelli Natural Horsemanship Instructor, which is the horsemanship program the
mounted
unit follows. She was asked by the current mounted sergeant, Sgt Egal, to train the unit. She
observed Officer LeClaire being extremely heavy handed by slapping his horse Mount Dash on the
neck
with an open hand and a riding crop. Mount Dash was an extremely frightened horse and would
spook
and shake when LeClaire hit the horse.
When Sgt Parsons became the mounted unit supervisor in December 2019, she again saw the
same
behaviors from Officer LeClaire. Sgt Parsons stated that when Officer LeClaire was angry or
frustrated with his horse, he would slap or hit the horse with his riding crop. Since Sgt Parsons
is a horsemanship instructor and knows that frustration begins when knowledge ends, she
addressed
the situation with Officer LeClaire. She treated the situation as training and began giving Officer
LeClaire different horsemanship techniques to solve issues instead of him using force, fear and
intimidation on an already frightened horse.
Sgt Parsons stated that there are basically two situations that firm pressure should be used with a
horse. First, when you are teaching a horse to yield to pressure. You apply a suggestion of
pressure and gradually build until the horse moves or yields. In this situation you are moving
the fee sure to it. Second, when you are
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blocking unwanted behavior. This can be biting, coming into your space, kicking, etc. You are
standing still using firm pressure to own/ protect your space from unwanted behavior. You stand
still and the horse runs into the pressure. This is a very effective technique to help with
dominance or reactiveness in
horses.
Based on what Sgt Parsons observed of Officer LeClaire, and situations that have been
explained to her, Officer/Corporal LeClaire is combining the two techniques. He is getting firm
immediately and moving towards the horse. This will cause a horse that is dominant to
fight/bite/kick or will cause a fearful horse to run/spook/shake. This technique will not cause
any
horse to be trusting of their handler. Neither scenario are responses that the Austin Police
Department should want in their horses, especially around civilians and children. Officers,
civilians and kids could be seriously injured if LeClaire used this technique at any time. This is
also not an approved technique of the Parelli Natural Horsemanship program nor has Sgt Parsons
ever
taught LeClaire this technique. In Sgt Parsons opinion, it appears that this behavior occurs when
LeClaire is angry or frustrated with his horse not doing something he asks.
Sgt Parsons stated that she discussed this anger behavior with Officer LeClaire before he
promoted
and told him that if this behavior did not change, she would not bring him back as a Corporal on
the mounted unit. She also shared her concerns with Corporal LeClaire's new supervisor, Sgt Al
Garibay, hoping that Sgt Garibay would continue to monitor the issues.
In 2023, Sgt
retired from the police department. Corporal LeClaire came back to the unit
after her departure.
Retired Officer
, who was the mounted unit horse trainer (2020-2023) and a Level
3
graduate of the Parelli Natural Horsemanship program, witnessed LeClaire slapping, striking with
riding crop and using heavy handed techniques with Mount Dash and Mount Scout.
In May of 2020, during a unit training for upcoming protests in the parking lot of lottery
commission, Officer
observed the following. Officer LeClaire was on Mount Dash and he
was
having a hard time keeping Mount Dash in formation as if it was a busy night on 6th Street.
LeClaire was aggressively grabbing at his reins and kicking Mount Dash to try and force him back
into formation. This only increased Mount Dash's fear and confusion. Mount Dash was wide eyed
and
obviously reacting out of fear versus disobedience. LeClaire's inappropriate response to Mount
Dash's behavior caused Mount Dash to get more fearful and back out of formation completely,
knocking over and stepping into the back wheel of a bicycle that was over 20ft away from the
formation. Mount Dash's leg was caught for several seconds before he was able to step clear of the
bicycle wheel.
In October of 2021, Retired Officer
also observed the following. While leading the
mounted
unit formation, Mount Scout stopped and tried to back out of formation.
LeClaire did a rocking back and forth motion in the saddle that was ineffective followed
by a hard whack on the neck. LeClaire was obviously embarrassed that he couldn't get
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his horse to move forward and hit him.
Leonard stated that It was LeClaire's standard comment when a horse didn't do what he asked
that it
was being disrespectful rather than fearful. LeClaire's unwillingness to apply the horse training
he had learned demonstrated his inability to put his ego aside as well as his short fused temper
when frustrated. Superiors that knew of his abusive actions toward the horses said it was due to
anger management issues. LeClaire's outbursts are well known in the unit. LeClaire seems to limit
his abusive response when possible witnesses were new to the unit or not in position to say
something for fear of being a "rat" or retaliated against. This is a controlled behavior on his
part and not an uncontrollable action.
In the Summer 2024 at the mounted patrol Lake day event, Mounted Volunteers
and
witnessed LeClaire moving aggressively towards Mount Alex using the lead rope
to
whip Mount Alex both in the hind quarters as well as his chest and violently swinging the rope
around horse's face and head. The horse was visibly afraid. Mount Alex was quickly blinking his
eyes and throwing his head back and away from LeClair. LeClair then began moving towards and
forcing Mount Alex to back up, then forward, then back again and then aggressively forcing him
into
the water, further agitating the horse. Volunteer
noticed that all of the mounted
units officers, corporals and sergeants were witnessing this. With no one coming to the horse's
aide, she decided to approach LeClaire asking if the horse could "have a visitor?" and he
responded
angrily, "not right now", and continued his aggressive behavior. This went on for a good 15
minutes. LeClaire was visibly irritated and the horse was noticeable exhausted. LeClaire then
slung
the lead rope to volunteer
stating, "I can't take it with him, I need a break, you
take him", storming off. The horse then did a large stress relief shake with audible exhale,
placing his head in volunteer's chest. LeClaire was also vaping at this event. Volunteer
and the officer's witnessed this behavior at its entirety.
In September of 2024 at Community event, volunteer
witnessed LeClaire, upon
mounted's
arrival, in a tense, frustrated mood and walking into event vaping and acting hot headed while
unloading horses. A complaint was received through non-profit event website that LeClaire was
vaping and "being cruel" to his horse (Mount Alex). Anonymous complaint stated they "will not
attend another community event like this if Austin Police mounted will be there, based on
witnessing the cruelty".
At the same event, Mounted volunteer
,
equine professional, witnessed LeClaire and
a
commotion with a crowd of children, adults & Mounted horses. She walked over to witness
LeClaire
having a "fit" towards his horse; swinging the rope, yanking on horses face and backing horse up
rapidly and generally abusing the animal.
She then noticed two very upset children crying, took them by the hands and said, "Let's
go find your mom".
also witnessed Le Claire vaping at this event in public and in
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uniform
on duty.
animal behaviorist, made formal complaints to event staff as well as
through
APD and said that children were being traumatized from witnessing LeClaire's behavior.
In October of 2024 Retired Officer
and Mounted Volunteer
met
with APD
Mounted Lt. Juusola to present complaints from the event. They were told "conversations were
had &
expectations were met, if this continues, he's off the unit"
In March of 2025 at the mounted barn, Volunteer
, witnessed LeClaire visibly angry
and
frustrated as he stomped by her not returning a "good morning".
asked APD Officer Slater, working barn on a ride out, what was wrong with LeClaire?
Slater replied, "I don't know, but he was wailing on that horse out in the field".
Officer Leah Hanson observed the wailing incident as well and told LeClaire to "calm down & stop
punishing the horse, you are just scaring him"
Lead barn manager
observed this as well and stated that Mount Alex was "sweating
and
shaking" during the incident with LeClaire.
In April of 2025,
assistant barn manager, reported to her superior,
"LeClaire left a mark on Mount Alex from being hit while working with him, that was not there
before working".
The above are accounts from eyewitnesses as well as people that were contacted regarding the
events
of this officer through the years and his behavior with the named Mounted Police Horses.
These people mentioned above have not filed formal complaints because LeClaire is their
supervisor
and/or fear they will be treated differently and/or lose their access to the horses. In fact, some
volunteers that witnessed this behavior, have stopped going to work at barn in fear of witnessing
more abuse.
Recently Corporal LeClaire has reached another level in his horsemanship, but the behavior has
not
changed and has occurred with at least three horses. Learning more about horsemanship is not
changing his behavior and he needs to be removed from the unit for the safety of the police
horses,
officers, civilians and children. Getting angry and hitting a horse in not a far leap from getting
angry and striking a person. Also if a civilian
hit a horse like LeClaire is doing, they would be arrested for a class A misdemeanor.
Office of Police Oversight Disposition: Community Concern
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Complaint Number: 2025-0904
Date of Complaint: 5/12/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Excessive Force
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
US
She lost her home. The complainant and her husband were sleeping in a car. They were staying in
a QT parking lot. They stepped out the the store on 3/28/2023 and two APD officers were
outside. The officers tried to get their attention and approached them. The Boyfriend/husband
took off running and was tased. The officer then approached the complainant and she ran
towards 135. A civilian and an officer threw her to the ground. The complainant hit her face of the
ground and was detained in handcuffs but was never told what for. She was put in a police unit
that looked different from other police vehicles. The officer took off with her and made a u0tun
on Braker Ln. They went back to QT and then she was transferred to EMS. She states that she was
injected with something in her hand. She was taken to the hospital and left there. The officer was
laughing during contact. She said it seemed like APD was just trying to scare her.
Office of Police Oversight Disposition: Formal Complaint
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Complaint Number: 2025-00907
Date of Complaint: 5/12/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Unknown:
Complaint:
I am writing to formally express concern regarding the conduct of an Austin Police Department
officer involved in APD Case
This concern was initially brought to the attention
of our district representative on April 28th at 12:25 p.m. via email. She responded indicating
that she was out of town and had forwarded the matter to Officer Samuel Noble, who then
contacted me on April 29th at 2:39 p.m. I replied with relevant information at 5:23 p.m. that
same day. However, I have not received any further correspondence regarding this issue.
The incident in question occurred on April 26th, 2025, at approximately 11:46 p.m. I contacted
APD regarding a loud and disorderly gathering involving 15 to 20 individuals at
A particularly intoxicated guest-not the homeowner-aggressively approached
my on-site security officer, pointing his finger in the officer's face and forcing him to back away.
As this officer was unarmed, I placed a call to APD out of concern for his safety and to prevent
potential escalation.
The first officer who arrived, identified as Officer King, demonstrated exceptional
professionalism and de-escalation skills. He should be commended for his conduct.
However, the second officer to arrive-a female officer whose name we do not currently have-
handled the situation in a manner that raised serious concerns. She questioned the legitimacy
of our concerns and minimized the threat by stating, and I quote, "This is not a police matter, it
is civil." This comment, especially in the presence of an unarmed employee who felt threatened,
was inappropriate and dismissive. Even if physical contact had not occurred, the aggressive
behavior qualifies as a disturbance and potential breach of the peace on private property, and
thus warrants a police response.
The property in question is a mobile home park, and the incident took place in a shared yard
space maintained by the community-comparable to a hallway in an apartment complex,
where the expectation of order and safety remains the same.
This was not the first concerning interaction with this particular female officer. On the morning
of April 26th, she responded to a separate shots-fired call on the same property. Although that
incident ultimately had no confirmed gunfire, my on-site security officer-who is a retired APD
officer himself-noted that the same female officer appeared disengaged and displayed an
attitude of indifference. He described her demeanor as "I don't want to be here and I don't
care."
This pattern of behavior has not gone unnoticed. Several members of my staff, myself included,
have observed similar conduct from this officer during previous encounters, which consistently
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carry the sentiment of "you're just security, we do not care." This is extremely disheartening
and raises significant concerns regarding officer engagement and safety collaboration.
We rely on APD as a partner in maintaining safety and order. When officers dismiss legitimate
safety concerns from security professionals, it not only undermines our efforts but potentially
jeopardizes lives.
Thank you for your time and attention to this matter. I would appreciate a follow-up to ensure
this issue is being reviewed appropriately. Please let me know if any further information or
documentation is needed.
Office of Police Oversight Disposition: Formal Complaint
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Complaint Number: 2025-0919
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
US
He works with HEB in the transportation department. His employee was involved in an accident
in Austin and an APD officer responded. There was serious bodily injury, but no crash report has
been done or started and their case has been closed. They have been trying to obtain a police
report, but have not been successful.
Office of Police Oversight Disposition: Supervisory Referral
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Complaint Number: 2025-0921
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Bias Based Policing
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
He was pulled over. The officer said that he had probable cause to pull him over because his
registration was out. He had proof his registration wasn't expired. The officer then said his tint
was too dark. Then the officer opened his door and reached in the car and opened the door and
asked him to step out of the car. The complainant is alleging this was racial profiling. The
complainant asked why, and got out of the car. The officer continued with saying his registration
was expired.
He was not resisting. They handcuffed him and placed him behind his car. Then they moved him
to the police car. He stated he was being detained for no reason. He asked to speak to a
supervisor. They never called a supervisor for the complainant. Then they accused him of having
5 OZ of marijuana which the complainant stated was not his. They took him to jail. He stated he is
being racially profiled, and officers lied about why they pulled him over and then lied about him
having marijuana in his possession.
Office of Police Oversight Disposition: Formal Complaint
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Complaint Number: 2025-00926
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved: James Lambrecht (AP10352)
Unknown:
Complaint:
The complainant alleges:
The complainant's ex called the police on her for a custody interference, case number 2025-
1311276. Officer Lambrecht responded. She asked if they normally responded to custody
interference calls and Officer Lambrecht said they were responding to a welfare check. The
complainant found out later it was, in fact, a custody interference call. The complainant asked to
file a harassment report against her ex. The officer took her information and said they would file
the report, but according to her knowledge and what she heard from APD, they did not.
Office of Police Oversight Disposition: Supervisory Referral
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Complaint Number: 2025-0927
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Kitt AP9452,
Unknown:
Complaint:
The complainant alleges:
OF
To Whom It May Concern,
Incident #251321610
I am writing to file a formal THE complaint regarding the conduct of three Austin Police Department
officers during a traffic stop that occurred on the night of 05/12/2025, near 5537 Loyola Lane,
Austin, TX 78724. 183 & Loyola Ln.
It's also important to note that this traffic stop occurred immediately after the officers were
leaving the scene of a nearby accident. Both police vehicles were directly behind mine at a red
light just before the stop. It was dark outside, and at no point could the officers have clearly seen
my registration tag from their position. It appears obvious that my plates were run through the
system before initiating the stop, suggesting that the decision to pull me over was based on
database information, not a visual observation. This further supports my concern that the stop
may have been approached with a different intent or expectation than what was warranted.
I was pulled over due to an expired vehicle registration. I took full accountability, handed the
officer my driver license without him asking and told the officer to go ahead and issue my ticket.
Although this is a valid reason for a stop, I am extremely concerned about the behavior and
professionalism of the officers involved, particularly regarding their treatment of my minor son.
Based on their behavior, I believe the officers may have assumed they were dealing with two
young adults rather than a parent and minor child and were possibly looking for additional
violations. The fact that three officers surrounded my vehicle, even though it was pulled over,
powered off, and I was cooperative, made the situation feel unnecessarily escalated and excessive.
This heightened presence contributed to the sense of intimidation and made my son feel unsafe
during what should have been a routine stop.
Three officers were present and surrounding my vehicle during the stop:
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Officer Demond Kitt (#9452)- As Officer limber Pinedo (#10080) was talking to me before
receiving my driver licence. Officer Demond Kitt (#9452) aggressively tapped my 17-year-old son
on the shoulder with two fingers, then asked for his ID. My son was sitting quietly in the
passenger seat. My son did not provoke this action in any way, and the contact was uncalled for
and distressing. At no point did the officer explain the need to physically touch my child.
Officer limber Pinedo (#10080) - This officer took my driver's license during the stop and later
returned it not to me, but directly to my minor son. I found this highly unprofessional and
disrespectful, especially given that I, the driver and adult, was present and cooperative. This
behavior was dismissive as I was seated in the driver's seat and fully capable of receiving my own
ID. Undermining my parental authority.
Officer Kanowa Reynolds (#8947) - This officer was also present during the stop. He stood at the
driver side door of my vehicle, while my driver license was with officer limber Pinedo (#10080)
in the police cruiser. He was pleasant and willing to give me all the officers names and badge
numbers after I asked for their business card. When I asked for a business card from Officer
Kanowa Reynolds #8947, he did not provide one. While I understand this may not be a formal
department requirement, it is a basic courtesy and professional standard that helps ensure
transparency and accountability.
Although I was not issued a citation and was eventually allowed to leave, I am disturbed by the
conduct of Officers Demond Kitt #9452 and Pinedo #10080 in particular. There was no lawful
reason for Officer Demond Kitt #9452 to make physical contact with my son, and Officer limber
Pinedo (#10080) handing my driver's license to a minor instead of returning it directly to me is
both inappropriate and dismissive.
I respectfully request that Internal Affairs:
-Conduct a thorough review of this incident.
6339
-Obtain and review body camera footage from all officers involved.
-Determine whether the officers violated department policies regarding use of force, officer
conduct with minors, and proper protocol.
-Notify me of the results of your investigation.
-Take appropriate corrective or disciplinary actions.
This was an upsetting incident for both me and my son, and I feel that the officers' behavior must
be addressed to prevent similar experiences for others in our community.
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CTTC OF AUSTIN
OFFICE OF
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POLICE OVERSIGHT
As someone who has grown up in this community, I've witnessed far too many instances of poor
policing, including unnecessary aggression and dismissive behavior towards our community. This
recent experience only reinforces a long-standing concern that officers are not being held to the
professional and respectful standards that our community deserves. It is unacceptable that
behavior like this continues to occur, and I'm speaking up now because I refuse to let it go
unchecked any longer.
I hold a degree in Criminal Justice and am actively working in the field, so I am well aware of
proper law enforcement protocols and the expectations placed on officers during traffic stops.
This makes the behavior I witnessed even more unacceptable. I know firsthand the importance of
maintaining professionalism, especially when interacting with minors and members of the
community. What occurred during this stop not only violated that standard, it undermined public
trust.
I am willing to provide further information or make a statement if needed. Thank you for your
attention to this matter.
Sincerely,
Office of Police Oversight Disposition: Supervisor Referral
FOUNDED
6830
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OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
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Complaint Number: 2025-00928
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Marie Bynum (AP5988)
Unknown:
Complaint:
The complainant alleges:
On the night of May 12th at roughly 9:30PM CST, I attended a concert where I remained
completely sober - I consumed only water and Sprite throughout the event. Halfway through the
event, I began to feel unwell and decided to leave the venue. Upon stepping onto the sidewalk
outside of the venue, I became increasingly dizzy and recognized that I was on the verge of
passing out.
I sat down near a police officer who was stationed outside the venue and politely asked her for
water. She responded in a condescending tone and denied my request of water. Moments later, I
lost consciousness, fell forward onto my face, and experienced a seizure.
When I regained consciousness, medical personnel were attending to me. During this time, the
police officer mocked the situation - she laughed, rolled her eyes at the medics, and made a
dismissive comment that I was "for sure on something," despite my complete sobriety.
Had the officer shown even basic care and provided me with water when I asked, it is possible
that I could have avoided losing consciousness, seizing, and incurring significant medical
expenses. Her behavior was not only unprofessional but also dangerous and dehumanizing. I am
filing this complaint because I believe this officer failed in her duty to protect and serve the
public. Do better. I expect this matter to be taken seriously and appropriate action to be taken in
response to this officer's conduct.
Do you remember any details about the officer(s) you'd like to share?:
Yes
Name:
Marie Bynum
Physical description: Shorter, larger-set, dark hair, dark eyes.
Race:
Prefer not to say
Gender:
Female
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CTTL OF MUSSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
EST
Badge number:
5988
What was the officer wearing?:
Uniform
What kind of transportation was the officer using?:
On foot
Do you remember any details about witness(es) you'd like to share?: Yes
Witness Name:
Medic on scene
Witness Email:
@gmail.com
Witness Phone:
Is there anything we should know about this witness?:
The medic who helped me. One of
the nicest humans I've ever encountered. Was very apologetic of the cops behavior and
immediately gave me water and provided care. A wonderful man and your police department
should be hiring people like him. I have more witnesses as well.
Office of Police Oversight Disposition: Community Concern
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CTTL OF AUSTIN
OFFICE OF
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POLICE OVERSIGHT
Complaint Number: 2025-00932
Date of Complaint: 5/13/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Marie Bynum (AP5988)
Unknown:
Complaint:
The complainant alleges:
On the night of May 12th, around 9:30 PM CST, my girlfriend and I attended a concert together.
She remained completely sober throughout the event, only drinking water and Sprite. Partway
through the night, she began feeling unwell and made the responsible decision to leave the venue
to get some fresh air.
As she stepped outside and onto the sidewalk, her condition rapidly worsened-she became
extremely dizzy and felt close to passing out. She approached a police officer stationed outside
the venue, sat down near her, and politely asked for some water. Shockingly, the officer responded
with a condescending attitude and refused her simple request.
Moments later, my girlfriend lost consciousness, fell face-first to the ground, and experienced a
seizure.
When she regained consciousness, paramedics were already on the scene assisting her. Instead of
expressing concern or professionalism, the officer stood by mocking the situation-laughing,
rolling her eyes at the medics, and making a dismissive and inaccurate remark that my girlfriend
was "for sure on something." This was a baseless and harmful accusation, considering she was
completely sober the entire evening.
I believe this officer's lack of empathy and failure to assist when asked directly contributed to the
escalation of the medical emergency. Had she shown even the most basic level of care-such as
providing water or alerting medical staff when requested-my girlfriend might have avoided the
seizure and the resulting medical bills.
This experience was not only traumatic but also deeply disappointing. The officer's behavior was
unprofessional, dismissive, and dehumanizing. I am submitting this complaint because I believe
the officer failed in her duty to protect and serve the public. I strongly urge the department to
take this matter seriously and conduct a thorough investigation. Accountability is essential if
public trust is to be maintained.
Do you remember any details about the officer(s) you'd like to share?:
Yes
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CTTA OF AUS AUSTIN
OFFICE OF
FOUNDED
6181
1839
POLICE OVERSIGHT
Name:
Marie Bynum
Physical description: Dark hair and dark eyes
Race:
Other
Gender:
Female
Badge number:
5988
What was the officer wearing?:
Uniform
What kind of transportation was the officer using?:
On foot
Office of Police Oversight Disposition: Community Concern
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Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
FOUNDED
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POLICE OVERSIGHT
Complaint Number: 2025-00944
Date of Complaint: 5/14/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
I have left 2 messages for the District Representative for assistance with an on-going noisy
nuisance neighbor above me that disturbs me everyday esp. waking me up almost every night 4
and 5 AM. The property manager has tried to remedy the situation but this tenant refuses to
change her ways. I even email
on April 25 but never heard back.
Office of Police Oversight Disposition: Community Concern
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CTTP OF AUSTIN
OFFICE OF
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POLICE OVERSIGHT
Complaint Number: 2025-0945
Date of Complaint: 5/14/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Harassment
Austin Police Officers Involved: Saenz (AP6489)
Unknown:
Complaint:
The complainant alleges:
OF
On Monday at 12:01 am I was downtown waiting on my friend so we can go to the Club
Mala vida when officer Santeford, Saez, vandervalk and others I couldn't identify Ride
around on the buggy hopped out on me and surrounded me asking me questions about
what I'm doing and asking about previous cases that they have no involvement in. As a
matter of fact not one of these officers ever caught me in the act of breaking the law. On
every incident and inconvenience I am harassed and antagonized about my past decisions. I
am not in the wrong for being out in public living g my life. But I feel like these specific
officers are abusing there authority one by being so invested in me and my pending affairs,
targeting me when they have no probable cause to stop me and question me giving me a
bad look in the environment also sabotaging me from my rights which I am very familiar
with. This is a continuation of ridiculousness I should not be in fear of going to work or
being outside in public They have interfered with my journey toward entrepreneurship so
I can't even work in fear of going to jail for simply being outside I will not stop at nothing
to have them held accountable for the illegal things they do when they should be upholding
the law
Office of Police Oversight Disposition: Community Concern
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
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POLICE OVERSIGHT
Complaint Number: 2025-00951
Date of Complaint: 5/15/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
An APD officer pulled the complainant over for making an unsafe pass, which the complainant
says she did not do. He was rude, disrespectful. She asked if he could even pull her over as an APD
officer in Hays county. He became upset and said he lived in the neighborhood. He said he didn't
want to issue her a citation, but he thought she was being unsafe in the neighborhood he lived in.
She is afraid he'll be looking for her vehicle from now on and targeting her. He was in an
undercover vehicle in HAYS county. She asked for his name and information and he refused. His
license plate number is VNH 3236 white pick up truck with bar lights on the grill. He was a
shorter, Hispanic mail with scruffy facial hair. He was wearing a black APD shirt and green khaki
pants.
Office of Police Oversight Disposition: Supervisory Referral
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CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0953
Date of Complaint: 5/15/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
US
A man attacked her husband,
,
the police came and took him to the hospital. He
had to have surgery. They asked if he wanted to press charges, and he said yes. An officer called
later, and asked again if he wanted to press charges and he said yes again. That is the last they've
heard about anything. Case #2024-300427. They haven't heard any updates about this case, and
don't know if charges were ever filed. She has been calling for over two months and no one has
called her back. She is concerned that no charges were ever filed even though they said they
wanted to multiple times, and she hasn't had any luck getting any information. It's been over a
year, and someone should be on this. She wants to know if a detective was ever even assigned to
this case and if it hasn't fallen through the cracks, why hasn't she heard back from anyone.
Office of Police Oversight Disposition: Supervisory Referral
FOUNDED
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CITY OF CTT OF AUSTIN
OFFICE OF
FOUNDED
1939
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0960
Date of Complaint: 5/15/2025
Complainant's Name (if given):
Anonymous
X
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
US
I called 911 twice between 9:30am and 10:30am approximately reporting that my wife had been
assaulted. The first time I called the attacker was still at the scene.
I was told an officer would be dispatched and received confirmation that the police department
had been notified. I waited for an hour, saw 3 patrol cars drive by and no one showed up at the
scene. It has now been 2 hours since the incident happened and there has been no response by
the Austin Police Department. I had to file a police report online for my records and in hopes that
something is done.
Office of Police Oversight Disposition: Community Concern
FOUNDED
6831
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CTTP OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-0978
Date of Complaint: 5/16/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
This message is from
I am submitting this complaint regarding an incident involving an Austin Police Department
officer that occurred on May 16, 2025, at approximately 12:00 AM at the QuikTrip (QT) located at
Austin, TX 78745.
I urgently needed to use the restroom due to a medical emergency and had just driven
approximately 10 minutes specifically to reach this gas station. When I entered, my hurried stride
and body language clearly communicated the urgency of my need. I walked into the men's
restroom and was about to enter a stall when an APD officer entered behind me and told me I had
to leave.
I explained, "I really have to poop," but he responded, "The restroom is closed," and said he
needed to remove someone from a different stall. He did not indicate there was any active safety
threat or reason the entire restroom had to be closed, and the stall I was about to use was
unoccupied. Throughout the exchange, the officer acted in a rude and unnecessarily intimidating
manner that made the situation even more distressing.
I was not interfering with any investigation or causing a disturbance I simply needed to use a
public restroom for a legitimate and urgent biological need. Being denied access in that moment
was humiliating and entirely avoidable.
Although I do not have the officer's name or badge number, I can provide the following
identifying information:
Black male, approximately 6 feet 2 inches tall, with a beard
Wearing a dark Austin Police Department uniform
Had a yellow taser holstered higher than his belt
Entered the restroom shortly after I did
Exchange:
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CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Me: "I really have to poop."
Officer (rude and firm tone): "The restroom is closed. I need to get someone out of the other stall."
I respectfully request that this incident be reviewed to determine whether the officer's conduct
was appropriate under APD policies - both in terms of denying restroom access without clear
cause and in his manner of interaction with a civilian in distress.
Thank you for your time and consideration.
OF
S
Office of Police Oversight Deparment
FOUNDED
6839
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CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBT
POLICE OVERSIGHT
Complaint Number: 2025-00979
Date of Complaint: 5/17/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved: Brandon Sheffy (AP4622)
Unknown:
Complaint:
The complainant alleges:
I submitted a police report in May last year about a former contractor who began harassing me
after I fired him from a project. They let me know it did not yet count as criminal harassment, but
that if he kept it up I should come back and let them know. Well, he kept it up. I reported him
again in mid-February this year. He's kept it up since then too.
February 17, I got an email confirming my report has been approved and granted Case Number
2025-9003462.
I did not hear from the police (phone call, voicemail, text message, email, front door knock, or
anything) within the typical 2 week response timeframe. After the two weeks passed, I started
following up with the different resources provided or connected to the APD, to find out why there
was radio silence.
Here's the dates I called or visited 311, my local substation, a specific officer mentioned in APD
notes on my case, Travis County DA's protective order office, APD Victim Services, or the OPO:
- March 5
- March 11
- March 18
- March 20
- April 25 (I got pretty sick for most of April)
- April 29
- April 30
- May 5
- May 7
- May 8
- May 12
- May 14
It wasn't until May 71 found out (from APD Victim Services) that Officer Brandon Sheffy
suspended the report on February 19, two days after it was approved, and I was never told. No
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CTTL OF AUSTIN
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POLICE OVERSIGHT
phone call, voicemail, text, email, visit to my front door, or anything. His notes said my case did
not meet criminal harassment criteria and that I should call the governing substation (North
Central Sector) at 512-974-5320 if I wanted to discuss it further.
Again, I did not know my case had been suspended after 2 days or what that meant until almost
three months after I filed the report, despite actively following up an average of 1-2 times a week.
During that time I was given my substation's phone number repeatedly and repeatedly left
voicemails. I didn't know my case was officially suspended or that they were officially
recommended as the ones I was to talk with about my situation - I kept being given their number
simply because I live in their jurisdiction. I never received any responses or notifications.
Obviously I'm very frustrated. I'm fully aware my case may appear insubstantial at first, but it is
not a trivial first world problem. I have no reason to think my physical integrity is in danger from
my harasser anytime soon, but a big part of that is because I've spent hundreds of dollars trying
to keep him from finding out where I am. His actions have lost me thousands of dollars in
expected income and over $50,000 in income for people *other than us.* I keep switching
between terrified and depressed because of all this. Knowing my original report didn't qualify for
harassment at the time, I even double checked with the Volunteer Legal Services of Central Texas
before my February 2025 report. Three different volunteer lawyers there confirmed my situaiton
met the criteria and merited police involvement. They even praised me for how prepared I was to
discuss the issue intelligently.
I don't know if my case merits "investigation" or "pressing charges" - those are technical terms I
hear on TV, but I don't know what exactly they specifically entail or what they would mean for
me, the APD, or my harasser. However, I would *love* if the APD would arrange for someone to
reach out to this guy to say "No really, you've gone way too far, and if you ever try doing it again
we may need to come back and get more involved." I think sending an official officer in an official
uniform or on official letterhead to speak to him about the seriousness of his actions would do
miracles for deterrence.
I aim not to act like an entitled brat. I don't normally think I deserve more assistance from the
APD than anyone else in the community, and I fully recognize I'm no battered spouse. However,
after three months of unnecessarily wasted time, I really do think they owe me one.
Office of Police Oversight Disposition: Supervisory Referral
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CITY OF CTTP OF AUSTIN
OFFICE OF
FOUNDED
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POLICE OVERSIGHT
Complaint Number: 2025-0984
Date of Complaint: 5/19/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Bastow AP9737
Unknown:
Complaint:
The complainant alleges:
OF
US
He has a complaint about a pocket knife taken during arrest procedure. Knife not returned after
release from jail. Already contacted Travis County for property and knife wasn't booked. Last saw
in possession of OFC Bastow
Officer Description:
Kevin Bastow AP 9737
Witness information:
Office of Police Oversight Disposition: Community Concern
FOUNDED
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CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-0995
Date of Complaint: 5/19/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: An, Joshua (AP9915),
Unknown:
Complaint:
The complainant alleges:
OF
That he has been experiencing depression following a recent miscarriage suffered by his wife. He
confided in a friend about his emotional state, which led the friend to contact law enforcement
out of concern. Officers responded to the complainant's residence, however, he was not present at
the time. Upon learning of the situation, the complainant returned home in order to speak with
officers himself, so that his mother wouldn't have to deal with it. The complainant stated that
while he is dealing with depression, he does not have any thoughts of self-harm. He expressed
concern that he was detained without cause. The complainant states that when he was detained,
the officers were rough with him. Lt Contrez responded to the scene, at which point the
complainant stated he became upset and told officers to "just take him". The complainant also
states that one of the asian officers who transported him was also rude and disrespectful.
Badge numbers: 9915; 8909;
Office of Police Oversight Disposition: Community Concern
FOUNDED
6831
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
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6581
POLICE OVERSIGHT
Complaint Number: 2025-00996
Date of Complaint: 5/19/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
A police unit displaying LP 1406434 and unit # 8743, utilize his red and blue emergency lights
and did an illegal U-turn. The complainant stated that his understanding is that officers are not
supposed to arbitrarily use their emergency lights. The complainant states that after the U turn
was made, the officers was then just traveling casually without a sense of urgency.
Office of Police Oversight Disposition: Community Concern
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CTTE OF AUSTIN
OFFICE OF
FOUNDED
6581
POLICE OVERSIGHT
Complaint Number: 2025-01000
Date of Complaint: 5/19/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved: Tibuni, Michael AP4852 Unknown:
To the Office of Police Oversight,
I am submitting this complaint to formally notify you of serious concerns regarding how
the Austin Police Department-specifically Detective Tibuni-handled my stolen
motorcycle case. As a 100% medically retired Army veteran with PTSD, I believe the
department's lack of responsiveness, failure to coordinate with other agencies, and
incorrect interpretation of legal restitution obligations have caused both significant
financial hardship and emotional distress.
Key Events:
April 25, 2025: I reported my 2014 Suzuki GSX-R750Z stolen and provided:
o GPS tracker data confirming its location in Flatonia, TX.
Surveillance photos from my apartment showing the suspect vehicle and trailer.
Despite this, APD failed to seek a warrant, citing a lack of visible license plate, even
though Texas Penal Code §§ 7.02 and 31.03 allow for probable cause based on other
evidence.
I traveled alone to Flatonia and, with the help of Flatonia PD, recovered my motorcycle on
May 1. However, due to a lack of coordination from APD, I was not allowed to take
possession of my motorcycle and it was unnecessarily impounded.
May 7: Detective Tibuni admitted he was unaware I had not retrieved the motorcycle. He
also stated that the suspect would only be charged for the current VIN-based value of the
motorcycle. This contradicts Texas Code of Criminal Procedure Art. 42.037(b)(1), which
entitles victims to restitution for damages and diminished value-not just replacement
value.
May 14: I emailed Det. Tibuni with receipts and a formal request for reimbursement:
o
$758.15 in storage and towing fees.
0
$222.50 for U-Haul rental.
0
$66.10 for fuel.
o
$763.75 paid out of pocket for parts.
0 $9,030.49 quoted in additional damages.
I also followed up with a text. I received no response to either message. As of today, there
has been no further communication from Det. Tibuni or APD.
Violations and Concerns:
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AUSTIN OF CITY
OFFICE OF
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SERE
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1. Failure to pursue recovery despite credible evidence, violating the expected duty of
peace officers under Texas Code of Criminal Procedure Art. 2.13 and APD's own General
Orders.
2. Violation of Texas victims' rights, including my right to the prompt return of property
(Art. 56A.051) and to clear, respectful communication under the Texas Constitution,
Article I, Section 30.
3. Misinformation regarding restitution law, suggesting either a lack of legal knowledge or
poor case management.
4. Neglect of duty and lack of courtesy, violating APD policies on victim support,
investigation coordination, and officer performance expectations.
5. Failure to notify me of the recovery of my property, which contradicts APD's auto theft
procedures and communication policies.
Additional Note:
The suspect's mother was present during the recovery and acknowledged knowing the
motorcycle was at the residence. Under Texas Penal Code § 7.02, she may also bear legal
responsibility. Her potential involvement was never addressed or documented to my
knowledge.
Request to the Office of Police Oversight:
I respectfully request a full review of APD's handling of my case, including:
An evaluation of whether procedural failures or officer neglect occurred.
Whether victim rights were properly honored throughout this process.
Consideration for policy recommendations to prevent similar handling of theft
recoveries in the future-especially involving veterans or vulnerable individuals.
Thank you for your time and commitment to oversight and accountability. I am available
for further clarification or documentation upon request.
Sincerely,
Phone:
Email:
APD Case Number:
Office of Police Oversight Disposition: Formal Complaint
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CTTC OF AUSTIN
OFFICE OF
FOUNDED
1939
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1005
Date of Complaint: 5/20/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
APD called Lakeside Towing to tow his car because it looked USITIN flats. The
OF
S
Ofcr Hymen (SP?) AP8514
car had only been there for about a week, and hadn't been tagged
Office of Police Oversight Disposition: Not Austin Police Deparment
FOUNDED
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
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POLICE OVERSIGHT
Complaint Number: 2025-01008
Date of Complaint: 5/20/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
His dog went missing. He was knocking on doors in the Mueller neighborhood looking for his dog.
While he was walking an officer screamed at him from accross the street. The officer said she was
receiving calls from residents that he was checking door handles. He told the officer he was just
looking for his dog. The officer didn't help him find his dog. He has been in contact with someone
who has his dog and he's reported his dog stolen case number 25-5010192. Every time he calls
the for information or to give them information, they tell him an officer wont come out. APD is
treating him more like a suspect and responding to calls from residents of the neighborhood who
have called about the complainant walking around, but have not done anything to help the
complainant with his stolen dog.
Office of Police Oversight Disposition: Community Concern
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Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-01018
Date of Complaint: 5/20/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Excessive Force
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
Llegaron al parqueo donde vivo y me arrestaron a mi y a mi padre yo no hable en ningun
momento me trataron muy mal y con palabras muy ofencibas
Chevrolet equinox LT 2007 gray
plates:
Case no. ~ 25- 1030532
Search warrant# DISW25105245
The austin police took my phone and my car i them four my new job cause i lost my old job for
this problem
Office of Police Oversight Disposition: Supervisory Referral
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Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1021
Date of Complaint: 5/21/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Sin, Okkyun (AP5672)
Unknown:
X
Complaint:
The complainant alleges:
OF
Detective sin badge number 5672, was very I knowledgeable. He was unprofessional. I asked him
several different questions about the case he has. He did not help me recover my identity. My
identity has been compromised. I asked him if he could freeze the accounts at Wells Fargo, chase,
and wood forest bank. He said that he could not freeze the assets. He told me he was a criminal
detective. My life has been in danger people have threatened me and beat me. They ve told me
they have access to my money I've been rewarded. I do not even have access to this money. I
spoke with another guy who worked the human trafficking case. He says the identity that my
reward went to says I'm a 41 year old woman. People are gossiping and spreading rumors saying
I've done things I have not done. I feel like I'm people are sick and trying to steal my DNA. My DNA
has been stolen and tampered with. These people are so ridiculous and trifling. They are
purposely trying to mock a case from Williamson county. Out of spite for things that have happen
to their family members, and for personal gains.
Office of Police Oversight Disposition: Not OPO
FOUNDED
6881
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Reasonable modifications and equal access to communications will be provided upon request.
CTTY OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-01026
Date of Complaint: 5/21/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
From an email forwarded by 311:
The complainant alleges:
Hello,
We received the following feedback from a resident.
Issue: This resident called and stated that this SR is in response to an incident that occurred at
McDonalds on the frontage road of Burnet and Wells Branch (The Market). This resident stated
that an APD Officer stated making threats to shoot or beat someone is not crime. The resident
states it was a hate crime and the officer was completely incompetent and did nothing. The
resident states the officer didnt even even ask for anyone's name and he also stated there is
camera footage of the incident.
Participant Information:
@gmail.com
Time of Contact: May 18th, 2025 @ 11:39AM
Callback Requested: No
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
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CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBL
POLICE OVERSIGHT
Complaint Number: 2025-01027
Date of Complaint: 5/21/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Wright, DeAndre AP7238 Unknown:
Det DeAndre Wright came into the South Sub PCO mid-morning amd took keys to a 2024
unit (24C866) while PCO staff was out and without checking the unit out by signing for it.
After some investigating (a officer who's shift has that unit assigned to it complained) it
was geotabbed to a nearby residential neighborhood. Cpl Officer was able to confirm that
Det Wright resided there after dispatch advised it had not been logged into.
This officer kept this unit at his house until he worked his oT shift, that evening, up at the
Q2 stadium for the soccer match.
Thus rendering this coveted unit unusable while it sat at helps personal residence to
which he did not have permission to do.
Office of Police Oversight Disposition: Formal Complaint
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CTTC OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-1030
Date of Complaint: 5/21/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
Dear Sheriff Sally Hernandez,
I write to lodge a formal complaint regarding an incident on 05/21/2025, when an APD officer
arrived unannounced at my residence,
, and engaged in what I believe was an act
of harassment and intimidation.
Incident Description
At approximately 12:48 AM CST, I was startled by an extremely loud, forceful pounding on
my front door. When I cautiously asked who was there, the officer shouted commands and
threatened me-despite my remaining on my own property and offering complete
cooperation.
The officer neither identified himself nor provided any lawful basis for his presence,
instead using an aggressive tone that served only to alarm me and my household.
Additional Context
We have reason to believe that our current landlady
) may have instigated
this visit as part of an ongoing attempt at intimidation and extortion against me. Her
behavior has escalated in recent weeks, and this incident appears to be a coordinated
effort to bully me into vacating or paying unwarranted fees.
Policy Violations
1. Excessive "Knock and Announce." The officer's aggressive pounding and raised voice far
exceeded department guidelines for announcing presence.
2. Failure to Identify Officer or Cause. No badge number, name, or justification was
provided at any point.
3. Harassment and Intimidation. The conduct was unwarranted, created undue stress,
and did not align with community-oriented policing standards and if this is an act through
this is tantamount to potential criminal charges.
Planned Actions and Remedies
I will be filing a formal complaint with the Office of Police Oversight by mid-next week,
including a detailed account and any supporting evidence.
I intend to pursue a civil case against both the officer and my landlady, and I will inform
the local press of these developments to ensure transparency and public awareness.
I request that APD review all relevant body-camera and cruiser-camera footage, interview
those involved, and take appropriate disciplinary action if policies were violated.
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
I also have the evidence recorded from the altercation which I can send to you as an MP4
since I have cameras all throughout my property.
Please provide written acknowledgment of receipt of this complaint and notify me of the
outcome of your investigation.
I value the essential service the Austin Police Department provides, but this experience has
significantly eroded my confidence in respectful and lawful engagement with residents. I trust
you will address these concerns promptly and thoroughly.
I am a very public figure (recently written about on LAWeekly about my fast growing startup) and
I need to protect the best interests and best interests of myself and my family from bad actors.
Thank you for your immediate attention. You may reach me at
or
to discuss next steps.
Sincerely,
OF
Office of Police Oversight Disposition: Not Austin Police Deparment
FOUNDED
6839
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
6181
POLICE OVERSIGHT
Complaint Number: 2025-01034
Date of Complaint: 5/22/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
While walking on Douglas and Oltorf with her boyfriend and friends, they crossed the street in a
crosswalk while the 'hand' signal was up. She states that officers in the area stopped them for J-
walking. The complainant states that her boyfriend had the keys to her car, because she didn't
have any pockets. For some reason, the officers took the keys from her boyfriend and searched
her car without permission. During the search, the officers tore up her car and left it at a disarray.
Her children's things that were in the car were thrown all over the place and she feels that isn't
right. The complainant states that her car was parked in a completely different parking lot then
where they were stopped. She is upset because she feels the officers stopped her for no reason,
searched her car for no reason and never found anything; furthermore, no one received a ticket,
no one had any warrants, and no one went to jail. She feels violated.
The complainant only remembers one officers name, because that was the officer that was in the
76th Station (gas station) with them before they were stopped.
Office of Police Oversight Disposition: Community Concern
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-01037
Date of Complaint: 5/22/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved:
Unknown:
Complaint:
The complainant alleges:
He filed a report on the 8th of May and no one has gotten in contact with him. He alleges that 311
provided him a contact number to reach an officer,
concerning his case. His main
complaints are that he is calling this number for a status update, and no one is reaching back out
to him. Over the last four days he has called and left voicemails at said number with no call back;
this is unacceptable.
1 - 311 is giving out incorrect phone numbers (expressed to him by the officer who called him
yesterday, 21 May)
2 - His case has been open for 2 weeks and no one has contacted him; other than yesterday.
3 - When an officer did call, the officer was asking him questions on things the complainant felt he
should have known had he read his report prior to calling him.
Complainant prefers to be contacted through email.
Office of Police Oversight Disposition: Supervisory Referral
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CITY OF CTTP OF AUSTINY
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1043
Date of Complaint: 5/22/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
An officer called him regarding a service number from 311. The complainant asked for the
address of the service request and the officer would not provide that information. The
complainant felt that the officer was rude and couldn't understand why the officer couldn't have
answered a simple question and just gave him the address. The complainant states this is an
ongoing issue.
Office of Police Oversight Disposition: Community Concern
FOUNDED
6839
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTL OF AUSTIN
OFFICE OF
FOUNDED
1939
6581
POLICE OVERSIGHT
Complaint Number: 2025-01056
Date of Complaint: 5/23/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved: Garza 1009
Unknown:
Complaint:
The complainant alleges:
I had an accident occur at 12 PM CST on 5/23.
I was hit by another driver who made an illegal U-Turn off of E 5th street (eastbound) onto
Spencer to use it and go the opposite way (westbound) after she admittedly missed her turn.
When we were disputing the situation, 911 was called to assess the situation, we told them that
we needed them out here and we were not sure of injuries. We were BOTH told by 911, then 311
then the APD office that the situation was not dire enough to have them come out.
I received a call about 2 hours later from a Police officer Garza, Badge 1009
Office of Police Oversight Disposition: Community Concern
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CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-01067
Date of Complaint: 5/27/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
I have made numerous complaints with Code enforcement regarding a homeless encampment
around City General Store at
street and the code inspector says they are referring it to
APD for removal but the encampment has not been disturbed for 2 or 3 years it existed there. It's
right next to my back yard, people shout, play music, burn fires etc 30 feet from my bedroom yet
APD thinks it's normal, apparently.
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1068
Date of Complaint: 5/26/2025
Complainant's Name (if given):
Anonymous
X
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
There was an incident after a civil stop by the Austin Police Department, that had referenced a
government ID, to have a warning of civil obedience, and commendable activity. That a second
officer or officers, then continues to reference the same service call to offend the driver, become
harassing, and discriminatory to reference the commended driver. That commended driver is a
government employee who is reporting actions, and offenses to ensure the health and safety.
External environment could be a example of the event that caused the officer to change the
behaviors.
Office of Police Oversight Disposition: Community Concern
FOUNDED
6339
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Reasonable modifications and equal access to communications will be provided upon request.
CTTL OF AUSTIN
OFFICE OF
FOUNDED
GEBT
POLICE OVERSIGHT
Complaint Number: 2025-01069
Date of Complaint: 5/27/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
There is a lot of theft, break ins, and what appears to be organized frequent prostitution going on
near Pease Park entrance on kingsbury street at night. In spite of what has now become an every
day call to the police station to report the tresspassing, public indecency, parking violations and
vandalism usually involved in these occurrences, they have never ever dispatched any officers.
Tonight the dispatch operator decided to cancel the request because i couldn't tell what
nationality the prostitute was.. on a dark street.. in front of dark woods.
Its absurd! even though i explained the situation thoroughly and provided a license plate number,
vehicle description, and recorded the incident at 4:15 am 5/27/25.
Ive written the district representative, the park director, countless calls to the police and
nothingbis done about it.
Officer description:
Do you remember any details about the officer(s) you'd like to share?:
Yes
Name:
no name given
Physical description: police dispatch answering at exactly 4:10 am 5/25/25
Gender:
Female
Office of Police Oversight Disposition: Community Concern
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CTTC OF AUSTIN
OFFICE OF
FOUNDED
GERL
POLICE OVERSIGHT
Complaint Number: 2025-1082
Date of Complaint: 5/27/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
To: Austin Police Department Internal Affairs Division
71 5 East 8th Street
Austin, TX 78701
Cc: Travis County District Attorney's Office
416 W. 11th Street
Austin, TX 78701
Date: April, 21, 2025
Dear Sir or Madam,
I am writing to formally submit the attached documents regarding a criminal incident that
occurred on April 1, 2025. Please find enclosed the following:
- Victim Statement
- Formal Complaint
- U Visa Supplement B Certification Request (Fonn 1-918B)
- Supporting Evidence Index and Dropbox link
These documents provide a detailed account of the incident and request your attention
and appropriate action, including the consideration and certification of the U visa form.
I respectfully request your review and follow-up on this matter. I am available to
cooperate with any further investigation or clarification you may require.
Sincerely,
Austin, TX 78701
IBanVBo
MAY 2 7 2025
FORMAL COMPLAINT
Date: April 21, 2025
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CTTP OF AUSTIN
OFFICE OF
FOUNDED
1935
GEBY
POLICE OVERSIGHT
OF
CITY
E
AUSTIN
FOUNDED
6830
My Victim Statement detailing the events.
Screenshots and links to submitted video evidence.
Medical photos showing bodily injury.
Description of the suspect and vehicle involved.
I respectfully request:
1. A formal internal review of the responding officer's conduct.
2. Reclassification of this incident to reflect its criminal severity.
3. Follow-up by a detective or appropriate investigator to pursue
charges.
Thank you for your attention to this matter. I am prepared to fully
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
OF
CITY
AUSTIN
OFFICE OF
GEBY
POLICE OVERSIGHT
FOUNDED
cooperate with any further investigation.
Enclosed are the following:
My Victim Statement detailing the events.
Medical photos showing bodily injury.
Screenshots and description of the suspect and vehicle involved.
Video and audio evidence of the incident.
Access all digital evidence via Dropbox:
rlkey=8gatng5thmg65vz5bnbhvh7vt&e= 1 &st= 1 buespkz&dl=0
Sincerely,
, Austin, TX 78701
MAY 17 2025
VICTIM STATEMENT
Date: April, 21,2025
Victim Name:
Incident Date and Time: April 1, 2025, approximately 2:02 PM
Incident Location:
Austin, TX 78744
Suspect Name:
Statement:
I am writing this statement to formally report a violent and criminal incident in
which I was the victim of robbery, assault causing bodily injury, and
attempted aggravated assault with a deadly weapon (motor vehicle).
On April 1, 2025, I located a lost cellphone on the street and later made contact
with its owner, identified as
We spoke on the phone, and he
agreed to meet with me to retrieve the phone, offering $100 as compensation for
my efforts to return it. However, upon meeting him at the agreed location, he
suddenly refused to pay the agreed amount.
When I informed him that I would contact law enforcement, he became
aggressive. Without my consent, he forcefully reached into my pants pocket,
grabbing the phone from me. This act was both non-consensual and violent. I
then began recording the incident using my second phone. In response, the
suspect grabbed at that device as well, causing me to fall hard onto the
pavement. I sustained visible injuries to my left hand and elbow, including
abrasions and swelling.
After injuring me, the suspect fled the scene by vehicle. As I attempted to
document his license plate, he intentionally maneuvered the vehicle toward
me in a threatening manner, nearly striking me. This action constitutes an
attempted aggravated assault with a deadly weapon.
I immediately reported the incident to the Austin Police Department and provided
video, photographic, and medical evidence. However, the responding officer
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CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
minimized the criminal nature of the event, treating it as a civil disagreement
over property and incorrectly downplaying the force and injury involved.
mY intention is to see this incident properly Investigated and_prosecuted. I
MAY 17 2025
Amlin. TX
fear for public safety if such violent and predatory behavior goes unchecked. I
suffered physical injuries, emotional trauma, and a deep sense of injustice.
I am willing to fully cooperate with law enforcement and the judicial system in
pursuing appropriate charges against the suspect.
Sincerely,
, Austin. TX 78701
MAY 2 7 2025
U Visa Certification Official
Date: 04/21/2025
To Whom It May Concern,
I am writing to respectfully request your assistance with the certification of Form
1-918 Supplement B (U Nonimmigrant Status Certification) in connection with an
incident in which I was the victim of multiple qualifying crimes.
On April 1, 2025, at approximately 02:02 PM, I was the victim of a series of
criminal acts perpetrated by a suspect named
, at
Austin, TX 78744. During the incident, the suspect
used deception to retrieve a lost cellphone from me, then physically assaulted
me, causing injuries to my palm and elbow. As I attempted to document the
incident, the suspect attempted to grab my phone again, resulting in my fall. As I
tried to film the suspect's vehicle plate, he aggressively accelerated toward me
with his vehicle in an apparent attempt to strike me. RBCruvao
The crimes committed against me include: MAY 27 2025
Robbery
Assault Causing Bodily Injury
Attempted Aggravated Assault with a Deadly Weapon (Vehicle)
I have already submitted all available evidence, including:
A full Victim Statement
A Formal Complaint filed with the Internal Affairs Division
Video footage, photographs, and relevant recordings
I am fully willing to continue cooperating with law enforcement authorities in this
case. I am respectfully requesting that the Austin Police Department complete
and sign Form 1-918, Supplement B, which certifies that I have been helpful,
am being helpful, or am likely to be helpful in the investigation or prosecution of
the qualifying crimes I suffered.
This certification is essential for my pending application for U nonimmigrant
status, which provides protection and stability to victims of serious crimes who
The City of Austin is committed to compliance with the American Disabilities Act.
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CITY OF CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
assist in law enforcement efforts. I truly appreciate your time, consideration, and
your commitment to justice.
Please feel free to contact me at the information listed above should you require
any additional documents, clarification, or in-person statement.
Sincerely,
05/25/1994
A Number: 249266029
Office of Police Oversight Disposition: Community Concern
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CTTC OF AUSTIN
OFFICE OF
FOUNDED
1939
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1084
Date of Complaint: 5/27/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
Will speak to investigator. CELL CTT
AUSTIN
Office of Police Oversight Disposition: Community Concern
FOUNDED
68
The City of Austin is committed to compliance with the American Disabilities Act.
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CTT OF AUSTIN
OFFICE OF
FOUNDED
6181
1839
POLICE OVERSIGHT
Complaint Number: 2025-01090
Date of Complaint: 5/28/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Bias Based Policing
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
The police saw her grandson driving his BMW and turned around to follow him. Her grandson
arrived at her house and the police sat across the street for 3-4 minutes watching until she went
outside. She did not have an interaction with these officers, but she believes they were racial
Office of Police Oversight Disposition: Community Concern
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Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-01092
Date of Complaint: 5/28/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved: Preusse, Brian AP4264
Unknown:
Complaint:
The complainant alleges:
He filed a break in report and APD opened a case, said someone would call him a few days later.
Whoever called, left a message twice then closed the case because he didn't answer the phone. He
got a follow up email that told him the case was closed. The person who made the call left two
inaudible messages so the complainant wasn't able to get the information to call back. He went to
a police station and had a Sergeant Brian Preusse listen to the voicemails. He listened and told the
complainant he thought it might be a civilian employee leaving those messages. A new case
number for the burglary was created 25-5011190. His concern is that the messages that were left
for him following up on his original case were so inaudible. The complainant stated it seemed like
they were just trying to close cases by using this guy to leave these messages. He doesn't believe
this guy should be making these calls or working for the department.
Office of Police Oversight Disposition: Supervisory Referral
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CTT OF AUSTIN
OFFICE OF
FOUNDED
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POLICE OVERSIGHT
Complaint Number: 2025-01107
Date of Complaint: 5/21/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved: Algarin-Prado, Amanda AP 10158 ; Saxton, Austin AP
10223; Petraitis, Donald AP 6974; Knightner, Randy AP9638 Unknown:
Officers Knightener 9638, Algarian Prado 10158, Saxton 10223, Taylor 10232, Benitez
Ugarte 10327, and Serata 9261, and Sgt Petarias 6974 surrounded his car after he pulled
up to the 7-11 on Peyton Gin. He got out of the car and he felt antagonized by these officers.
The officers called him by name and said his car smelled like weed. He felt like they were
going to bust his window. He asked for a supervisor. They never called the supervisor until
they had him in the cop car. He feels like he is being stalked and racially profiled. He was
arrested that night.
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTC OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-01108
Date of Complaint: 5/29/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Discourtesy or Improper Conduct
Austin Police Officers Involved: Craig Campbell (AP9396)
Unknown:
Complaint:
The complainant alleges:
At approximately 8:50 am on 5/29/25, Officer Campbell 9396 was speeding dangerously in his
SUV cruiser, in the
neighborhood, coming up the blind hill approaching the cul-de-sac on
the
(he was not on a call - he was coming up just to park - his
lights were not on) - I approached and asked him to please slow down, as children and families
live here and walk these streets with regularity (there is a children's city park around the corner
on
) - he argued with me about the posted speed limit (which is 25 unless
otherwise posted as it is clearly marked at the bottom of the hill) - I informed him that we have an
ongoing issue with people dangerously speeding & that there have been multiple incidents & that
it would be great if APD could help with this problem instead of contributing to it. This is not the
first time I've noticed APD driving recklessly in our neighborhood - please be a better example. I
implore you!
Office of Police Oversight Disposition: Supervisory Referral
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
OF
CITY
AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-01112
Date of Complaint: 5/30/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved:
Unknown:
Complaint:
My 21-year-old daughter,
, has now been out of any contact or social media activity
since May 2. Family and friends have verified her phone line is dead, out of operation.
has a
long history of abuse at the hands of a multiple convicted felon,
for
more than a year since she was only 20. It is an ongoing dangerous and well-documented game
that
is playing with
It has resulted in at least one risky rescue from
that
put other members of the public in jeopardy most notably at a local church last year. I have
recently asked the Austin PD for help in locating
to ensure her safety.
had been
contacting me almost every day, which occurs when
family has locked her up in an
apartment again for his use and she is desperate. Please ask me for the very specific details
has provided to me and I believe to the police about this situation.
The attached request covers the latest issue in
location and safety that I have submitted
following a wellness check request that was never verified in person but virtually on a 68-year-
old convicted felon's phone at 8pm at night which he explained as "working." She is not verfiied
as alive in person. She has a family who loves her and wants to get her the mental and physical
help she needs. She is not receiving that with the
whose sole purpose is to secure her for
their son, who is twice her age and subjects her to drugs, alcohol, unsafe sex and crime. These are
convicted felons who also possess weapons from what I understand. I am very concerned for my
daughter's safety, again. It is now almost a month since we have had contact OR I have even seen
any social media activity from her. So I am submitting this request for an Internal Affairs
investigation of incident #251341177. And the review of the many violations and reports of
and domestic violence against my daughter.
Thank you for your attention to this matter. I need a resolution on whether my daughter can be
physically verified as alive as the last I knew she was under the care of two convicted male felons
ages 40 and 68. That is terrifying for a mother.
I can be reached any time at
or email
I am very concerned
as both my daughter and I have reported this situation to the police for over a year now. The
family enables their felon, drug addict son with my vulnerable child who needs mental
and physical help that she is not getting. Please note that
will waver in her reactions to
those who try to help - including me. She will cry out for help then defend her captors and attack
me the person she asked for that help. Domestic violence experts understand this cycle and
wavering. She is not well. But she reached out to me and even if she turns to rail against me, I am
here for her and love her. I am going to fight for her safety no matter what she or anyone else
says.
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Reasonable modifications and equal access to communications will be provided upon request.
CTTP OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
Please help this time. I also am reaching out to others in the community as I do not want to get
another call that my beloved child is raped, pregnant, beat up - all that have actually happened
escalating in the last year with no repercussions for the perpetrators. Her life which once had
such a bright future is not only destroyed but at risk safety wise. I am not waiting for a call that
she is dead next.
I would request the chance to discuss the full ramifications and damages of this situation with a
representative of
who is copied on this message. Thank you for your prompt and
serious attention to this danger to my child,
Attached: Internal Affairs Investigation Request
Bcc
Office of Police Oversight Disposition: Supervisory Referral
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Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-1113
Date of Complaint: 5/30/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Harassment
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
She has seen Police car, license 1435716 repeatedly parked on the route she walks. They try to
get her attention by getting out of their vehicle and knocking on the car to make her turn around
and make sure she is looking at them. She has submitted a request for information to see if they
were investigating her for some reason. On May 12th after she submitted her information
request, a different police vehicle 1499008 or 1499118 almost ran her over when he was trying
to enter a parking lot near the Cirrus Logic location. She stopped, noticing the car was in front of
her. She made eye contact with him. The officer gestured aggressively towards her directing her
to move. She continued her to walk away as he sped into the parking lot. She has several photos of
these cars parked outside Cirrus Logic and Crimson hair salon. She has a police report that may
be associated with this police surveillance activity. She had a drone fly into her balcony, which she
thinks may be the reason these police cars are following her. The report number for the drone
activity is 2025-1431304.
Office of Police Oversight Disposition: Formal Complaint
FOUNDED
6881
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CTTL OF AUSTIN
OFFICE OF
FOUNDED
6181
POLICE OVERSIGHT
Complaint Number: 2025-01115
Date of Complaint: 5/30/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Follow-up by Detective or Officer
Austin Police Officers Involved: Brandon Solis (AP6086)
Unknown:
Complaint:
The complainant alleges:
I filed a police report because a man menaced me and ultimately pointed a gun at me. The police
report was somehow "lost" for 6 months and upon finally being reassigned. The charges were
dropped. I came down to the police station, told them what happened and viewed a lineup of
suspects. This case was sloppily put together and terribly mishandled. To add to that, if I was a
white lady I can almost guarantee that this would not have ended without any charges being filed.
Officer Description:
Do you remember any details about the officer(s) you'd like to share?:
Yes
Name:
Brandon Solis
Physical description:
White Passing Hispanic man
Race:
Latino or Hispanic American
Gender:
Male
Badge number:
6086
What was the officer wearing?:
Regular clothes
What kind of transportation was the officer using?: I don't know
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTTL OF AUSTIN
OFFICE OF
FOUNDED
1939
GEBY
POLICE OVERSIGHT
Complaint Number: 2025-1126
Date of Complaint: 5/31/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Improper Police Procedure
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
OF
US
On making a turn from Lamar onto Koenig, I witnessed a police car turn in their lights and sirens
to proceed through a red light, then immediately turn them off after completing the turn. The
vehicle was #7832, license plate 161-5510
Office of Police Oversight Disposition: Community Concern
FOUNDED
6831
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
POLICE OVERSIGHT
FOUNDED
Complaint Number: 2025-1127
Date of Complaint: 5/30/2025
Complainant's Name (if given):
Anonymous
Nature of complaint: Delayed Police Response
Austin Police Officers Involved:
Unknown:
X
Complaint:
The complainant alleges:
had a bad heat but had been acting quite well when greeted and observed by other
Bluebonnet residents.
is known to have heart difficulties. The loud boom/noise needs to be
explained. Was he thrown or injured? Why did the residents hearing the loud nose keep pointing
at the mesh fence?
Please read the report.
It is a report of my observation which took two hours to reconstruct, from notes Let us know
when you have read the report. Please pass it on to the mayor, and chief of police. Sudden death of
(ask front desk for last name) Bluebonnet Studios
From Report Complainants written report:
5:46 AM (49 minutes ago)
to kpbcnews,
Longtime resident died yesterday at Bluebonnet Studios. I spotted
from the 3rd
floor walkway below him crawling weakly toward the metal mesh fence, on the 4th floor
walkway.
was grasping for the fence bottom rail. He was in front of Room 429. I ran upstairs
seeing he obviously needed help. He had turned over on his stomach when I arrived. Getting no
response when I rubbed his face I called 911. Their call record will show the exact time. My
phone showed :916 PM. 911 returned my call, reception was bad. So, I went downstairs and call
911 again from the landline. After describing the situation with the 911 operator, I went back up
to watch over
and await the arrival of EMS, Police. Fire. Subsequently
, a longtime
resident, came up, when she heard a loud boom/noise!
called to get instructions from
a nurse line.
also a longtime resident, living on the 4th heard the same loud boom/noise
and appeared soon after
then knocked on the door of room 429, directly
behind the spot
was laying. The resident,
opened the door and was very distressed
asking ("is he alive?), repeatedly.
began resuscitation efforts while being instructed over
the phone.
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.
CTT OF AUSTIN
OFFICE OF
FOUNDED
GEBY
POLICE OVERSIGHT
moved over to the corner support pole and began muttering, loud enough for me to hear, I
didn't do it, over and over again.
has a history of violence. I happened to be looking through
papers for certain documents I needed, and found a letter I had written May 9th 2024, to
Managing Director of Bluebonnet Studios, detailing an assault and harassment of
myself by
witnessed by then director
I will later send a copy of a letter, next week.
Incidentally,
is said to regularly beat his dog by Bluebonnet staff members who were aware
of this but do not know what to do.
a front desk attendant, reported this as did other staff
and residents. There are cameras that can be accessed by management tomorrow.
This will be on camera. EMS, Police, Fire. arrived shortly thereafter and spent some time and
great effort trying to revive
He was pronounced dead by EMS. You will have to call them for
a times. I attempted several times to report this to the police and they repeatedly stated that an
office would take a report.
Police left without attempting to do so even though I reported the circumstances that definitely
call for an immediate investigation. I called aging three times asking for police to come make a
report, I warned them I would call the press. Police personnel repeatedly replied and an officer
would be on the way. I gave up and called Fox News and emailed them 3 AM: Police Still no show.
Apathy? Ethics? Cameras? In place. What made the loud boom/noise that resident reported.
That must be investigated.
I remain
Senior Property Tax Consultant
Developer.
It is now 5:48
Police Status?
No show, no phone calls.
Bluebonnet studios Phone number is
is the manager.
Office of Police Oversight Disposition: Community Concern
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.