Skip to main content
austintexas.gov

Action Navigation

  • 3-1-1
austintexas.gov
Search

Main menu

Home
  • Resident

    Resident

    Open the Resident page
      Open the Resident page
    • Household
      • Getting a Home
      • Utilities
      • Trash and Recycling
      • Austin Senior Services Hub
      • Gardening and Home Improvements
      • Home Improvements
      • Pets and Adoption
      Open the Household page
    • Neighborhoods
      • Education
      • Libraries
      • Families
      • Neighborhood Issues
      Open the Neighborhoods page
    • Health
      • Animals
      • Public Health
      Open the Health page
    • Public Safety
      • Crime
      • Courts
      • Fire Safety
      • Emergency Preparedness
      • Public Safety Employment
      Open the Public Safety page
    • Arts and Leisure
      • Arts, History and Culture
      • Outdoor, Nature and Wildlife
      • Events
      • City Venues and Facilities
      • Film and Music
      Open the Arts and Leisure page
    • Environmental
      • City Programs and Initiatives
      • Conservation and Recycling
      • Animals and Wildlife
      • Parks
      Open the Environmental page
    • Transportation
      • Car/Bus
      • Aviation
      • Bicycle/Pedestrian
      • Streets/Maps
      Open the Transportation page
    • City of Austin
      • About Austin
      • Voting and Elections
      • Get Involved
      • City Jobs
      • Records and Documents
      Open the City of Austin page
  • Business

    Business

    Open the Business page
      Open the Business page
    • Doing Business
      • Utilities
      • Doing Business with the City
      • Taxes
      • MBE/WBE Program
      • City Code
      • Food Establishments
      • Permits
      • Day Labor
      • Records and Documents
      Open the Doing Business page
    • Starting Out
      • Starting a Business
      • Relocating a Business
      • Incentives and Grants
      Open the Starting Out page
    • City Contracts
    • Small Business Centers
      • Small Business Development
      • Incentives and Grants
      Open the Small Business Centers page
    • Austin Center for Events
    • Nonprofits
      • Grants
      Open the Nonprofits page
    • Green Resources
  • Government

    Government

    Open the Government page
      Open the Government page
    • City Council
    • City Manager's Office
    • Boards and Commissions
    • City Council meeting information
    • City Hall
    • Jobs
    • Public Records
  • Departments

    Departments

    View full directory of departments

    Frequently Viewed Departments

      View full directory of departments
    • Visit
      • Airport
      • Visitors Bureau
      • Convention Center
    • Utilities
      • Austin Energy
      • Austin Water
      • Resource Recovery
    • Education & Recreation
      • Library
      • Parks and Recreation
    • Safety
      • Police
    • Other
      • Animal Services
      • Development Services
      • Economic Development
  • Connect

    Connect

      Open the Connect page
    • Share ideas online about improving Austin
    • Participate in the City
    • Sign up for email updates
    • City contact information
Austin Skyline
  1. Departments
  2. Office of Police Oversight
  3. Formal complaint: Purpose and scope-Responsibility to the community, Impartial attitude and courtesy, and other policy violations

Formal complaint: Purpose and scope-Responsibility to the community, Impartial attitude and courtesy, and other policy violations

  • Home
  • Español

Part of

All Official Complaint and Discipline Documents

Formal Complaint Documents

July 20, 2021

Formal complaint: Purpose and scope-Responsibility to the community, Impartial attitude and courtesy, and other policy violations

Complainant alleges that Austin police officers were dismissive and disrespectful after she was assaulted during an attempted robbery. The complainant alleges that the responding officer made her feel like the assault was her fault and failed to follow up with an update on the incident. OPO recommends this complaint receives a B classification.

Document

Formal complaint: Purpose and scope-Responsibility to the community, Impartial attitude and courtesy, and other policy violations117.16 KB

PDF Content

Disclaimer: The following text was extracted from the PDF file to make this document more accessible. This machine-generated content may contain styling errors due to redactions. In some instances, text may not load if the original file is a scanned image or has not been made searchable. For the full version of the document, please view the PDF.

OF
DEAT
CURRENT
OFFICE OF
POLICE OVERSIGHT
NOTICE OF FORMAL COMPLAINT
ICMS #: 2021-0717
July 20, 2021
Complaint: The complainant alleges she was at the
swimming when she
noticed a person digging into her purse SO she got out of the pool to confront the person and the
guy who was with the lady digging in her purse punched her in the face. She along with the male
perpetrator were taken out of the party and taken downstairs where there were 2 officers
Officer
is who she began to tell about the incident and she stated immediately
his tone was very dismissive and nonchalant as if he were brushing her instance off. She said she
was made to feel by him as if she had done something wrong and was not the victim of the attack,
by asking her what she did to cause this to happen to her. She stated that Officer
had a
notebook taking the information she was given him down and told her she would hear something
back with 24-48 hours after, she says it has been
now and she hasn't heard anything back
SO she called 311 and they stated they don't have anything on file regarding this incident. The
complainant stated that she feels Officer
was racially bias toward her since she was black
and SO was the perpetrator which shows even more evidently since he didn't think it was important
enough to file the report at all. She stated the officer needs training on his tone and empathy for
victims.
This notice of formal complaint is a request for Internal Affairs to initiate an investigation to
determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and
Municipal Civil Service Rules.
Recommended Administrative Policies to Review (to include but not limited to):
301.1 PURPOSE AND SCOPE - RESPONSIBILITY TO THE COMMUNITY
All persons deserve protection by fair and impartial law enforcement and should be able to expect
similar police response to their behavior wherever it occurs. Employees will serve the public
through direction, counseling, assistance, and protection of life and property. Employees will be
held accountable for the manner in which they exercise the authority of their office or position.
Employees will respect the rights of individuals and perform their services with honesty, sincerity,
courage, and sound judgment.
OF
CITY
CURRENT
OFFICE OF
POLICE OVERSIGHT
NOTICE OF FORMAL COMPLAINT
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees shall provide equal and fair protection of all rights under local, state, and federal law
for all members of the community. Law enforcement will be conducted in an impartial and
equitable manner.
In an effort to create an organizational culture that is inclusive and nondiscriminatory, employees
shall act professionally, treat all persons fairly and equally, and strive to interact with the
community in a positive manner. Employees will perform all duties objectively and without regard
to personal feelings, animosities, friendships, financial status, occupation or employment status,
sex, disability status, housing status, mental health or ability, citizenship, language, national origin,
creed, color, race, religion, age, political beliefs, sexual orientation, gender identity, gender
expression, ethnicity, or social or ethnic background. Employees will endeavor to understand and
respect cultural, national, racial, religious, physical, mental, and other differences.
402.1.1 GENERAL GUIDELINES
Officers will not write an offense report when they are the victim of a crime. The victim officer
will write a supplement. The offense report will be written by an officer who is not a victim.
An incident number will be assigned and all required fields completed during documentation
anytime an employee observes or receives any information concerning the following, but not
limited to:
(a) Criminal or suspected criminal offenses, regardless of the victim's level of cooperation.
402.2.4 REPORT WRITING
(a) All reports shall accurately reflect:
1. The identity of the persons involved.
2. All pertinent information seen, heard, or assimilated by any other sense.
3. Any action(s) taken.
Recommended Classification: The OPO is permitted to make a preliminary recommendation on
the classification of administrative cases.
The OPO recommends this complaint receive a B classification.

City of Austin

Footer Menu

  • Get information or assistance
  • Give feedback on our website
  • Site Map
  • Public Records
  • City Council Message Board
  • Facebook
  • X
  • LinkedIn
  • Instagram
  • YouTube
  • RSS

Second Footer Menu

  • Visit Austin
  • City Directory
  • Jobs
  • Legal Notices
  • Privacy Notice
  • Facebook
  • X
  • LinkedIn
  • Instagram
  • YouTube
  • RSS